Screen Doctor Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient repairs, noting that devices like iPhones and Apple Watches are repaired within a remarkably short time and returned looking brand new. People deeply appreciate the professional communication, helpful guidance, and reasonable pricing offered across all types of device maintenance. Some reviewers were happy with the convenient mail-in options that allowed remote repairs to be completed smoothly without any hassle. Consumers also highlighted the exceptionally friendly, approachable, and knowledgeable staff who consistently deliver trustworthy, top-quality workmanship on every single visit. Clients consistently state they would never hesitate to return for future technical needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and efficient turnaround times for... See more

Product

Reviewers mention positive feedback about product quality and performance. Consumers appreciate that... See more

Price

People report positive experiences with price, consistently describing costs as fair, reasonable, and... See more

Quality

Consumers find quality to be extremely positive, highlighting speedy service and devices returning looking... See more

Staff

Clients share positive opinions on staff, highlighting their friendly, professional, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the screen replaced on my iPhone 15 Pro by Screen Doctor, using an original Apple screen, and I couldn’t be happier with the service. He took the time to explain exactly what screen I was g... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Ive made a few visits to Screen Doctor now and each time ive left a happy customer. Excellent communication, always happy to help, goes above and beyond and always a fair price. Highly recommended al... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(158)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apple Watch S10 OLED Repair.

Apple Watch S10 OLED Repair.
Screen Doctor was extremely helpful when aiming to post the delivery off and even provided the best Royal Mail links to make this convenient.
Throughout the repair SD offered options to ensure this was repaired to my expectations. I paid for it and less then 2 days later it has been returned, shrink wrapped and professionally packaged. Thank you.

June 5, 2025
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you David! Glad your watch reached you back so quickly, if I can help with anything at all let me know!

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Rated 5 out of 5 stars

Great service and price

Lovely little shop, really friendly service. Clear pricing and even though a part was needed my iPad was fixed within 24 hours and we got a text to come and pick it up.

October 15, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for taking the time to share your thoughts. All the best!

Rated 5 out of 5 stars

Great service

Very professional repair of my iPhone.
Great attention to detail and customer satisfaction.
Be very happy to use again and recommend the service here.

October 21, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

That’s very kind Steven, thank you so much for sharing your experience

Rated 5 out of 5 stars

i had dropped my phone and smashed my front screen

i had dropped my phone and smashed my front screen, it wasn’t usable in anyway; i dropped it of in the morning and was able to collect it in the afternoon. They’re very fast at fixing and repairing phones I would highly recommend getting a quote on fixing your phone as they charged me a low price of £60 for changing my front screen.

September 17, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review!

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Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. Excellent service all round 👏

August 27, 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the kind words! We hope to deal with you again in the future, always here to help if you need us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great product.

August 13, 2024
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Reply from Screen Doctor

Glad everything went smoothly! Appreciate you taking the time to share your thoughts

Rated 5 out of 5 stars

Excellent

Professional, efficient and knowledgeable.

July 31, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Glad to hear it, thank you for the review! If we can help with anything do not hesitate to get in touch

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Rated 5 out of 5 stars

💯 the best place for mobile repairs

💯 the best place for mobile repairs. David went over and above to make sure my issue was sorted.
Very friendly and helpful. Highly recommend 👌

July 12, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much Andrea, it means a lot!

Rated 5 out of 5 stars

Fantastic service

Fantastic services did a realy good job knows his stuff 110 percent

July 9, 2024
Unprompted review
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Reply from Screen Doctor

Thanks for that Paul, it means a lot! If you need any help with the tether please let me know, happy to help

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Postage and part were spot on!

June 12, 2024
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Reply from Screen Doctor

That’s great to hear, thank you for taking the time to leave a review Colin!

Rated 5 out of 5 stars

Quality thanks

Quality thanks

June 20, 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review Ryan, much appreciated!

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Rated 5 out of 5 stars

No messing about with screen doctor…

No messing about with screen doctor screen arrived with them on the Saturday and I have the screen refurbished and back with me by Tuesday amazing service

June 17, 2024
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Reply from Screen Doctor

Always a pleasure working with you! Thanks for the continued custom, it means a lot to us

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, screens are perfect everytime, With so much care and attention to detail. Cant fault, thank you.

June 12, 2024
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Reply from Screen Doctor

Always a pleasure, thank you for your custom. We haven't heard from you which I hope is a good sign! But, if you do need anything do not hesitate to get in touch

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Rated 5 out of 5 stars

Same day

Same day, while you wait and great screen and battery. Phone now as new - great job.

June 5, 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for taking the time to leave the review, it means a lot! Always happy to help if you need anything

Rated 5 out of 5 stars

Brilliant

Brilliant, service and quality, don’t be fooled by the junk on Amazon.

I’d bought a couple of screens on Amazon to repair my daughter’s phone, £20, came with tools, great, I thought. However, as I found later, those screens are largely junk. Poor quality, low resolution, poor colour and failing within weeks (I was bribed with a quick refund if I didn’t return via Amazon).

Screen Doctor use proper Apple screens, have incredibly responsive customer service and it’s looking great 3 weeks in. Pay the extra 10-15 quid, save the hassle of learning the hard way.

May 20, 2024
Screen Doctor logo

Reply from Screen Doctor

Amazing thank you Alex 👍 Pleased to see you can notice the difference between our screens and the cheaper aftermarket ones. Always happy to help, all the best

Rated 5 out of 5 stars

Top Company

We did have a little problem with this order.
The company could not have been more helpful.
Great contact and resolved perfectly.

April 2, 2024
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Reply from Screen Doctor

Hey Martin, really glad we got that issue resolves for you and you are happy with the outcome! Please let me know If I can help with anything

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