Screen Doctor Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient repairs, noting that devices like iPhones and Apple Watches are repaired within a remarkably short time and returned looking brand new. People deeply appreciate the professional communication, helpful guidance, and reasonable pricing offered across all types of device maintenance. Some reviewers were happy with the convenient mail-in options that allowed remote repairs to be completed smoothly without any hassle. Consumers also highlighted the exceptionally friendly, approachable, and knowledgeable staff who consistently deliver trustworthy, top-quality workmanship on every single visit. Clients consistently state they would never hesitate to return for future technical needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and efficient turnaround times for... See more

Product

Reviewers mention positive feedback about product quality and performance. Consumers appreciate that... See more

Price

People report positive experiences with price, consistently describing costs as fair, reasonable, and... See more

Quality

Consumers find quality to be extremely positive, highlighting speedy service and devices returning looking... See more

Staff

Clients share positive opinions on staff, highlighting their friendly, professional, and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the screen replaced on my iPhone 15 Pro by Screen Doctor, using an original Apple screen, and I couldn’t be happier with the service. He took the time to explain exactly what screen I was g... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Ive made a few visits to Screen Doctor now and each time ive left a happy customer. Excellent communication, always happy to help, goes above and beyond and always a fair price. Highly recommended al... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(158)

57 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent screen however there was signs…

Decent screen however there was signs of the glue under the glass when viewed at extreme angles

March 21, 2021
Screen Doctor logo

Reply from Screen Doctor

Hi Rhys,

Sorry to hear you experienced an issue. I have checked your order and can confirm we do not use any glue on the model so unsure what your issue was. Could you possible send a picture and we will be happy to resolve this for you?

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Rated 5 out of 5 stars

Outstanding

Superb refurbed screens, won’t go anywhere else for them. 100% overall 👍🏼

March 21, 2021
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Top quality & friendly owner

Very good screens, my customers LOVE them!! Top guy aswell, very friendly & will definitely look after you👌

March 21, 2021
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

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