Sealandtrip Reviews 15

TrustScore 3.5 out of 5

3.4

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Company details

  1. Travel Agency

Written by the company

We’re honored to be in the industry for more than 20 years, actively seeking to bring the highest quality tours from inside and outside Istanbul or even the whole of Turkey and beyond. The Sealand travel agency has five branches in Istanbul, Fatih/Sirkeci. About 100 staff members, including our partners from Mexico and USA, are ready to serve you 24/7 during your trip to Istanbul. Our tour leaders are fluent in English, Arabic, French, Russian, and Spanish and can help you with any questions or concerns you may have during your time in Istanbul. In addition, they are knowledgeable about the city’s history and culture and can provide recommendations for popular tourist attractions. Additionally, we offer free travel guidance and counseling services you can take advantage of anytime.


Contact info

3.4

Average

TrustScore 3.5 out of 5

15 reviews

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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

too many people on the boat

too many people on the boat. everybody moved their chiars wherever they wanted so you dind't had acces to the exterior of the boat. Downstairs you coudn't hear the guide

July 19, 2025
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Reply from Sealandtrip

Thank you for your feedback. We’re sorry the boat felt overcrowded during your trip. During busy times, especially at sunset, the top deck can get full quickly, but there are always available seats on the lower decks, which also offer good views and more comfort.

We’ll remind guests not to move chairs freely to keep access clear for everyone. The online audio guide, which works through your phone’s GPS, allows you to listen clearly to the explanations from anywhere on the boat, even if the speakers are harder to hear downstairs.

We truly appreciate your comments and will keep working to make the experience smoother and more enjoyable for all guests.

Rated 2 out of 5 stars

The tour was okay

The tour was okay, paid 70 euro for 5-6 hours, plus the 2 hour cruise, so it's not approx 12 hrs like they say, also not included the ticket to the Sofia mosque. Not worth it.

May 31, 2025
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Reply from Sealandtrip

Thank you for your feedback.

The bus tour lasts about 10 hours, and the Bosphorus cruise adds another 2 hours, making it a full and memorable 12-hour experience. It is also clearly stated in the tour information that entrance tickets, including Hagia Sophia, are not included.

We truly believe our tour is worth every cent, offering a complete day to discover Istanbul’s beauty both by land and sea.

Rated 3 out of 5 stars

We booked a hotel pick up was told the…

We booked a hotel pick up was told the night before we would be picked up at 9:15am we messaged in the morning at 9:20am and 9:30am with no response we waited until 9:35am then messaged that we were going to Walk to the boat as it left at 10am. No driver ever showed and no response from tour regarding us paying for pickup and not getting it. Made it to the boat only because it arrived 5 min late as we walked to get there. Message after tour and still no refund or contact from tour provider. Boat tour was ok it was not crowded otherwise it would feel that there is not enough room if all chairs were full.

May 19, 2025
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Reply from Sealandtrip

Thank you very much for your detailed feedback, and we sincerely apologize for the inconvenience you experienced with the hotel pickup.

Please note that the hotel transfer is a complimentary service provided for the convenience of our guests. While it’s completely free of charge, we always do our best to ensure punctual and smooth coordination. However, in rare cases, Istanbul traffic, last-minute route changes, or missed WhatsApp messages can cause delays or misunderstandings. We’ll carefully review what happened that morning with our transfer team to make sure it doesn’t happen again.

We’re glad to hear that you still made it to the boat and were able to enjoy the cruise. The Bosphorus tour itself lasts 2 hours, offering great views of both the European and Asian sides of Istanbul. It’s wonderful to know that you found it comfortable and not overcrowded.

Thank you again for taking the time to share your experience — your comments help us improve both our coordination and communication for future guests.

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Rated 5 out of 5 stars

Good experience

They confirm your reservation and keep in touch afterwards, they came for you from the hotel you stay and the service on board its ok. Audio Guide was very helpful.

April 23, 2025
Rated 5 out of 5 stars

Good service and kind employees

Good service and kind employees. Also in this cold days they have warm floor and greeting you with free hot drinks in order to warm you up and let you enjoy the sightseeing. Thank you.

November 28, 2024
Rated 1 out of 5 stars

Too many passengers

Too many passengers. No chairs to sit for 3 hours !!

August 16, 2024
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Reply from Sealandtrip

Thank you for your feedback, and we apologize for the inconvenience you experienced during the trip.

During busy hours, especially at sunset, the top deck can fill up quickly, but please be aware that there are always seats available on the lower decks, which offer good views and a more relaxed atmosphere. We ensure every guest has a seat onboard.

We will continue working on better organizing the experience to make it more comfortable for all passengers.

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Rated 5 out of 5 stars

excellent tour

If you have free day it is the same you need, excellent guide, excellent city views. Tour includes breakfast and dinner. Many thanks!

July 10, 2023
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