Sealeys Walker Jarvis Reviews 

124
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

They were Brilliant helping me with my move , from the time of me viewing the Flat to me moving in, it was so quick on receiving my paperwork and getting it to the final stages , cannot fault them . S... See more

Rated 1 out of 5 stars

Absolutely shocking! Avoid! Waiting years for repairs to be done. Get the council involved and they're still dragging it out by getting quotes by numerous contractor... The issues didn’t just a... See more

Company replied

Rated 5 out of 5 stars

An absolutely excellent service from Sealeys. Everyone is helpful professional and efficient. Without their efforts the purchase would very probably not have gone through. They definitely went above... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a property with Sealeys , and we couldn’t be happier with the experience. From start to finish, their professionalism and dedication were outstanding. We worked closel... See more

Company replied

Company details

  1. Real Estate Agents
  2. Appraiser
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Written by the company

Sealeys Walker Jarvis are a multi-awarding wining, independent, estate agents established since 1851. Covering Residential Sales and Lettings, Commercial Sales and Lettings, Property Management and Business Transfers. We are a NO SALE NO FEE agent - you only pay us when we sell/let your property. SEALEYS WALKER JARVIS WHERE PROFESSIONALISM COMES AS STANDARD.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

124 reviews

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4.5

All reviews

(124)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Perseverance

The agents persevered and we got there in the end. Very professional, helpful & prompt with replies & updates.

March 21, 2025
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for your kind review Rosalie.
Best wishes
Lesley

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Rated 5 out of 5 stars

Letting service

We have recently successfully let our property via Sealeys and couldnt have had a better experience. We are new to the world of letting and they guided us every step of the way with help preparing the house ready to be let, finding lovely tenants and will deal with all letting issues for us. They also managed to find great tenants in a very short amount of time even with the christmas period in between for which we are very pleased.

A special thanks to the team, particularly Lesley, Olivia and Margaret for all their help and professionalism throughout our dealings.

Thanks again Sealeys!

January 18, 2025
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for your lovely review! We’re so glad to hear you had a positive experience with us at Sealeys Walker Jarvis. It was a pleasure guiding you through the letting process, and we’re happy we could find great tenants! I’ll be sure to pass on your thanks to Lesley, Margaret, and the rest of the team. If you ever need anything in the future, feel free to get in touch. Thanks again for choosing us! - Olivia

Rated 5 out of 5 stars

Couldn’t recommend Sealeys walker…

Couldn’t recommend Sealeys walker jarvis enough! We had the lovely Olivia and Kaye , they were both so amazing and helped me and my partner begin renting our first ever home. So quick and efficient , answered and questions and made sure we received all necessary paper work promptly. Thank you again to the whole team especially Olivia and Kaye!

January 17, 2025
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you, for your kind review! I’m so glad we could help you and your partner with renting your first home. It was a pleasure working with you both, and it’s great to hear that you felt supported throughout the process. Wishing you all the best in your new home! Olivia

Rated 5 out of 5 stars

The whole process was quick and the…

The whole process was quick and the staff were professional. I was kept updated and was given the choice to choose when I wanted to move in.

January 2, 2025
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for your kind feedback! I'm glad to hear that the process was quick and that our team provided you with professional service. We always aim to make things as smooth as possible, and I'm happy we could meet your expectations. Best of luck in your new home! – Olivia

Rated 5 out of 5 stars

An absolutely excellent service from…

An absolutely excellent service from Sealeys. Everyone is helpful professional and efficient. Without their efforts the purchase would very probably not have gone through. They definitely went above and beyond. We were buying rather than selling but they definitely earned the fee the vendors paid. Great job!

December 10, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

We were delighted to hand over your keys finally, Amanda. As someone who has dealt with many transactions and agents, I am pleased to know you appreciated our efforts and customer service! Have a great Christmas.
Best wishes
Debbie

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Rated 5 out of 5 stars

Ethical estate agency

Having lived in the UK for nearly nine years, I have encountered a variety of estate agents throughout my home-buying/renting journeys. Among them, Sealays Walker Jarvi stands out for their exceptional professionalism and integrity in handling my recent house move. I want to particularly highlight the remarkable service provided by Ms. Olivia from the Gravesend branch. She managed my requests with utmost professionalism and a strong commitment to ethical practices, ensuring that my experience was not only smooth but also reassuring during what can often be a stressful process. Her attention to detail and dedication truly made a difference.

November 15, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Hi Rohan, thank you for your kind words! It’s great to hear that you had such a positive experience with me during your recent house move. It was a pleasure working with you, and I'm glad I could help make the process smoother and more reassuring for you. If you ever need assistance in the future, please don't hesitate to get in touch. Wishing you all the best in your new home! – Olivia

Rated 5 out of 5 stars

Very nice people and always a friendly…

Very nice people and always a friendly helpful attitude if you phone or email them
They look after our property and we have no worries what so ever

September 2, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Dear Mr Shaw
Thank you for your lovely review.
It is always a pleasure to work with you.
Best wishes
Margaret

Rated 5 out of 5 stars

Property purchase..


We recently purchased a property with Sealeys , and we couldn’t be happier with the experience. From start to finish, their professionalism and dedication were outstanding. We worked closely with Debbie and she guided us through every step of the
process with transparency and
expertise. The team was incredibly
responsive, always available to
answer our questions and provide
valuable insights.
If you’re looking to buy property. We highly recommend Sealeys Walker Jarvis. Their service is truly top-
notch!

July 20, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Thanks Iva, for your review. We publicise our excellent service levels as being one of the main reasons to use our agency – we are so pleased you have experienced this and have let others know. We wish you well in your new home!
Kind regards
Debbie

Rated 5 out of 5 stars

Sealeys have been brilliant

Sealeys have been brilliant, I can't recommend them enough.
Debbie, Liz and the team are highly professional and go the extra mile for their clients. Great communication throughout the whole process.

July 15, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you so much for your glowing review Sherrie – it was a pleasure dealing with you and your Mum. I hope she’ll be very happy in her new home and look forward to working for you again.

Kind regards,

Debbie

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Rated 5 out of 5 stars

Smooth process

Elliott was very helpful and the whole process of renting (new to us) was far less painful than we were expecting.

May 29, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for your kind words. It is always nice to hear that our efforts are appreciated. We wish you the best in the property.

Many Thanks
Elliott

Rated 5 out of 5 stars

Professional, reliable agents

Sealeys are excellent managing agents for our property. They operate in an increasingly difficult and demanding market.
I am happy to recommend their property management services.

June 3, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you Aileen for taking the time to give us such excellent feedback. We thank you for your custom and we look forward to continuing to manage your rental properties for you.

Kind regards
Lesley

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking! Avoid! Waiting years for repairs to be done. Get the council involved and they're still dragging it out by getting quotes by numerous contractor...

The issues didn’t just appear overnight we have the proof to prove this has been ongoing for years

Extractor fans have been replaced twice. Why keep reporting issues when nothing gets done until the council get involved

We have had this discussion about moving property and as you're fully aware the rental market is way over priced!

May 30, 2024
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for your review, however, we feel your statement is a misrepresentation of how we have managed the property your partner is currently renting.

We took over the management of the property in January 2020 when we purchased the management portfolio of another agency. We have records to show that any maintenance issues reported to us, since this time, have been met with site visits by one of our team or a contractor and issues have been dealt with. We have never ignored any maintenance issue reports.

The property inspection completed last summer did not find any issues.

Following a report of damp at the beginning of this year two members of our team completed an additional property inspection in February 2024, the findings of which were sent to the landlord for a decision to be made on action going forward and a contractor was booked. It was at this point that it was confirmed the damp proofing at the property was still under guarantee and could only be worked on by the contractors who installed it. Booking this company in to make a site visit proved extremely difficult but was arranged for 10th April.

Despite us working on the issues reported you requested the local council Housing Services Department attend and carry out a survey which they did on 10th April. They confirmed the property is habitable and not a category one. They also stated that the tenants should be working with us to solve any issues.

The contractor who most recently surveyed the property has confirmed there are high readings being obtained internally which are possibly due to penetrating damp, condensation damp and overspill from the bath, which we are in the process of dealing with. They confirmed the condensation damp is due to the lifestyle of the inhabitants at the property. In our opinion, the fact that since the tenancy began the property has become increasingly overcrowded and there are rooms at the property not being used for their original purpose, such as a dining room that is being used a bedroom, has exacerbated the condensation damp issue. Also condensation damp at the property that occurs from the bathroom was made worse by the fact that you failed to report the bathroom extractor fan was faulty and this was only discovered during an inspection by one of our team.

As you are well aware all issues that can be rectified have been completed in the last two months. We are only waiting for work to be completed to the exterior of the property which has been delayed due to the landlord requesting two more quotes in addition to the two we have already obtained, which is his prerogative to do so. Once the landlord chooses a contractor from the quotes we are obtaining and work is completed outside, then the outstanding works to the interior will be completed.

We are working hard with the landlord to rectify the issues at the property. However, if you are not happy with time this issue, that was reported in January 2024, is taking to rectify then your partner is of course welcome to give notice to end the tenancy and find a larger property that may be more suitable for the size of your family.

Regards
Lesley

Rated 5 out of 5 stars

Maintenance repair

I had my steps repaired to the front of my house. The builder Scott from SMB plasterers and sons was fantastic. Professional and polite but chatty and friendly. He did such a good job and even came back to clean them!
Thank you so much

May 21, 2024
Unprompted review
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Rated 1 out of 5 stars

Appalling organisation

Appalling organisation

Gaslight and cause more harm than good

Stay away if you can

December 6, 2023
Unprompted review
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Reply from Sealeys Walker Jarvis

Dear Nicky,
As we have pointed out to you on several occasions, in writing, your landlord is unable to release you from your tenancy until you deliver up vacant possession on the property, which you have not been able to do. As previously stated, we continue to obtain legal advice regarding the correct course of action with your tenancy and will keep you, and your landlord, updated throughout the process.
Regards
Michael Sears

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Rated 4 out of 5 stars

Sealeys were readily available to help…

Sealeys were readily available to help with the process of moving. However, it seems as if they are partnered with a very bad company. To use Sealeys, you would need to be prepared for the ongoing and endless issues of their partner organisation. Anything that was an issue was nothing to do with Sealeys. I hope that there will be no issues as we as tenants under their company.

September 30, 2023
Unprompted review
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Reply from Sealeys Walker Jarvis

Thank you for taking the time to write this review. I am assuming you regrettably had issues with our reference supplier. Would you be kind enough to provide all the details of your experience via email to admin@sealeys.co.uk as we are keen to raise this with our supplier?

I am pleased to hear all our staff provided you with a great service. Kind regards Lesley

Rated 5 out of 5 stars

They were very proactive in getting us…

They were very proactive in getting us viewings for the property sale and throughout the whole process they kept us informed of what was happening, always friendly staff,for us it made the whole experience easy.

September 29, 2023
Unprompted review
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Reply from Sealeys Walker Jarvis

Dear Barry,
Many thanks for leaving your glowing review. It always pleases us when clients have a good experience of selling, particularly when the process is labelled one of the most stressful experiences one can have. To hear yours was ‘easy’ is extremely gratifying.
Regards, Debbie

Rated 5 out of 5 stars

Very friendly and professiona and helpful.

Very friendly and professional throughout, sales brochure they produced was excellent. Kept us informed during the whole process and liaised between all parties as and when necessary which was helpful. Would definitely recommend them.

July 31, 2023
Unprompted review
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Reply from Sealeys Walker Jarvis

Dear Christine, we are gratified to hear our proactive approach to marketing has made a positive impact on your experience and we’d like to thank you for listing your property through Sealeys Walker Jarvis. Kind regards, Debbie

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