Sean Hennessy Electrical Superstores Reviews 

138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the friendly, professional staff for being exceptionally knowledgeable, making it very easy and pleasant to find the right items during store visits. People also highlight the incredibly fast and reliable delivery service, mentioning that drivers frequently provide prompt arrival updates, handle heavy items with care, and efficiently take away old appliances. Some reviewers were not happy with product quality and reported receiving faulty units during their purchases. These customers additionally expressed deep frustration and disappointment regarding the unhelpful handling of post-purchase issues and overall customer support.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable, both in-store and during... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting consistently fast and efficient shipping... See more

Service

Users describe positive interactions with service, highlighting professional and efficient experiences from... See more

Product

Customers report a high level of satisfaction and appreciation regarding the product selection and... See more

Order

Customers consistently note positive experiences with order processes, highlighting extremely fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

138 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(138)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute pleasure to deal with Sean…

Absolute pleasure to deal with Sean Hennessy electrical. Purchased a chest freezer online for our community centre, at a very competitive price compared to local stores in Waterford for the exact same model. In fact, on comparison one staff member in a large chain locally advised us to go with Sean. Confirmation email, follow up phone call, & prompt delivery within 3 days, by a very pleasant delivery driver(we were told 3 weeks by one local store) Sean Hennessy will definetly be our first port of call for any further purchases.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Lovely people in shop to deal with and a thank you to Blayne for being so friendly, delivering our cooker so quickly & arranging for collection of our old one. - would highly recommend and will return for future purchases.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

5stars

My mam is very impressed with her new Samsung washing machine. Blayne delivered, he was a lovely guy, very pleasant and helpful, and she’s delighted with the service from start to finish

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a fridge freezer on Tuesday…

I bought a fridge freezer on Tuesday 7th July I dealt with Rebecca in the Rathkeale store and she was extremely helpful and nice. Sean delivered the fridge freezer at 8.30am on the 8th July, he rang the night before and gave me an approximate time, he was also very helpful, all in all a great service.

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Visit to the shop was dead easy ...I…

Visit to the shop was dead easy ...I think I knew exactly what I wanted and the staff were really pleasant, professional and helpful....advising without being pushy in any way. A credit to the company.The delivery guy was a breath of fresh air, a really nice young man who made no fuss, did the job , had the old fridge out and new one in before we knew it . Well done everyone!!!

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Arrived home from Holidays to find my…

Arrived home from Holidays to find my intergrated fridge freezer totally defrosted.
Went to Sean Hennessey, Shannon and Ross served me. Ross was absolutely brilliant. He was so up to speed and knew everything there was to know about fridge freezers. He was excellent. Sean the delivery driver had the fridge in my kitchen that evening. He was excellent and so friendly and got the fridge in and old one out. Brillant job.
Well done Sean Hennessey 10/10 service from start to finish.
Just to add Conor Birchall installed it and he is just brillant. Total professional.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a freestanding fridge on Sunday…

Ordered a freestanding fridge on Sunday was delivered Monday lunchtime. Staff were extremely helpful and the driver Sean was great , delivered new fridge and took the old one away. Would definitely use this company again, a very nice and professional company.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. The salesperson Roisin was very helpful and our purchase was delivered very quickly by delivery driver Sean. Thanks very much.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Just bought 2 security cameras

Just bought 2 security cameras in the Shannon store. Brian was able to recommend me the best one off what I told him I needed, very impressed with his product knowledge

July 3, 2026
Unprompted review

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