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SelectQuote Reviews 

17,687
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and genuinely patient while guiding them through complex healthcare decisions. People note that representatives take plenty of time to thoroughly explain available benefits, ensuring that individuals feel comfortable and completely well-informed about their choices. However, some reviewers were not happy with the lengthy phone calls, communication issues, and repetitive questioning required to complete the enrollment process. A few other people also felt that certain important plan limitations or unexpected network restrictions caused frustrations after signing up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that agents are exceptionally knowledgeable,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that agents are very informative,... See more

Service

Customers consistently note positive experiences with service, highlighting how helpful, attentive, and... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful and professional the... See more

Product

Clients share ambiguous opinions on product, as some have not used it yet or are waiting to start their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa Clissold was so helpful!! She explained everything to me very clearly and was very friendly and patient. Ours was long conversation that I put off as long as I could because I can't believe... See more

Company replied

Rated 5 out of 5 stars

He made me understand how much easier it would be for delivery versus driving to the pharmacy every other day sometimes 2/3 times a week. I bad with names but I believe Jarod was the name of the gent... See more

Company replied

Rated 5 out of 5 stars

Melissa Mcclaskey gave me exceptional service over the phone this afternoon. she was so patient with me even when I stutter when I speak sometimes or am a little slow to understand. she understood wha... See more

Company replied

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied


Company details

  1. #10 of 22 best companies in Health Insurance Agency
  2. #18 of 37 best companies in Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,687)

2,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a great experience for me

It was a great experience for me, lots of helpful information and good communication.

September 8, 2026
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Reply from SelectQuote

We are so pleased to hear that you had a great experience with us! We always strive to provide helpful information and clear communication.

Rated 5 out of 5 stars

Melissa Mcclaskey is an angel! thankyou so much!

Melissa Mcclaskey gave me exceptional service over the phone this afternoon. she was so patient with me even when I stutter when I speak sometimes or am a little slow to understand. she understood what I needed without me having to over explain or try to explain what I needed. I didn't know how to explain myself very good but she just knew I needed her help and her painting the picture for me and she was very patient with me and excellent the whole time and so very kind in heart! I will definitely recommend her to people close to me! she is amazing! 10/10

September 8, 2026
Unprompted review
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Reply from SelectQuote

We are so happy to hear about your exceptional experience with one of our team members! It is wonderful to know that our team provided such patient and understanding service, making sure your needs were met with kindness and clarity. We truly appreciate you sharing this positive feedback and for your recommendation. We are grateful for your kind words!

Rated 5 out of 5 stars

Excellent help with finding the best…

Excellent help with finding the best plan, absolutely amazing and caring and very compassionate service thank you.

August 24, 2026
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Reply from SelectQuote

We're so happy to hear that you received such amazing, caring, and compassionate service in finding the best plan. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Easy to enroll

Easy to enroll. Friendly help with questions answered.

September 3, 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Great

Haven't had my first doctor visit yet.

August 27, 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Your support staff was very helpful

Your support staff was very helpful. Very knowledgeable and friendly, They were able to help me obtain coverage very quickly.

August 28, 2026
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Reply from SelectQuote

We're so pleased to hear our support staff was knowledgeable, friendly, and able to help you quickly. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Igood servicet seems to me

It seems to me, everyone wanted to help me

August 28, 2026
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Reply from SelectQuote

We are so happy to hear that our team provided you with such a positive experience. Thank you for your kind words!

Rated 5 out of 5 stars

Sabrina is Amazing

Sabrina was patient, kind and guided me through a challenging intake process.

September 4, 2026
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Reply from SelectQuote

We're so pleased to hear that our team member was patient, kind, and guided you through the intake process. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The agent I was Blessed to talk to…

The agent I was Blessed to talk to Ms.Aneese explained everything to me very carefully an she was definitely so eagered to be helping me into an better medical insurance plan I loved her attitude and kindness!@yes she wur so optimistic and excited to get me more better benefits I'm truly thankful for that overall great experience.

September 2, 2026
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Reply from SelectQuote

We are so delighted to hear about your positive experience and that our team member was able to carefully explain everything and assist you in finding a better medical insurance plan. We appreciate your kind words about their attitude and eagerness to help you secure better benefits.

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