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SelectQuote Reviews 

18,037
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

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4.7

All reviews

(18,037)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New State, new policy

The gentleman who helped me was very professional and personable. He got the information needed to find me a plan suited for my needs.

October 22, 2026
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Reply from SelectQuote

We're so pleased to hear that our representative was highly professional and friendly while helping you find the perfect plan for your needs. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Great

Great! Great! Great!

October 21, 2026
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Helpful Agents

I am very confident in using selectquote for help with my Medicare insurance plan I first spoke with Kirk K. Who also helped me last year so I reached out again to help with securing a plan that fit my medical needs he’s very professional and understanding I was then transferred to Alisha who was the licensed sales agent who finished up my application thank you guys for assisting me

October 22, 2026
Unprompted review
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Reply from SelectQuote

It is wonderful to hear that you felt so confident in our services and received such professional, understanding assistance. Thank you for sharing your positive experience with our team members who helped secure the right plan for your medical needs.

Rated 5 out of 5 stars

It was nice to have complicated

It was nice to have complicated, technical Medicare information explained where I could understand.

October 14, 2026
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Reply from SelectQuote

We are so glad to hear that we could make complex Medicare details clear and easy for you to comprehend. Thank you for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Lisa is the best agent

Lisa is the best! She took her time finding me a plan that got the most benefits for me! It was awesome to work with Lisa! I know that she worked hard to find a plan that is the best for me! I look forward to working with you again! 🙏🏽

October 21, 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear about your positive experience! It is wonderful to know that our team member took the time and worked hard to find the perfect plan to maximize your benefits. We truly appreciate your kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

The representatives Cory and Courtney…

The representatives Cory and Courtney were helpful professional courteous, understood my wants and needs, made helpful suggestions. A pleasant experience .

October 20, 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives were professional, polite, and attentive to your specific needs. It is wonderful to know they provided helpful suggestions and made your experience so pleasant. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Jay our Selectquote representative.

Jay, our representative, is what made our experience amazing. He had so much patience, so much knowledge and was very thorough.

October 13, 2026
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Reply from SelectQuote

We're so pleased to hear that your representative was patient, knowledgeable, and thorough during your experience. Thank you for sharing your wonderful feedback!

Rated 3 out of 5 stars

People are very impatient and uncaring…

People are very impatient and uncaring about personal situations. I am going against my better judgement, making the decision to stay with Select Quote. Hoping the decision to stay works out to my advantage. We'll see...

October 13, 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

For a senior person this process is…

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are very grateful that you were here to help us yesterday. Our experience with this process was above and beyond 10. Thank you so much.

October 20, 2026
Unprompted review
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Reply from SelectQuote

We are absolutely delighted to hear that your experience was so positive and that you were guided through the process with such care and patience. Navigating these steps can feel overwhelming, and we are so glad that we could help ease your stress and provide you with outstanding support. Thank you so much for sharing your wonderful feedback and for rating your experience so highly.

Rated 5 out of 5 stars

Broc was very professional he took his…

Broc was very professional he took his time with both of us, and always asked did we have any questions before moving to the next question.

October 19, 2026
Unprompted review
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Reply from SelectQuote

We're so pleased to hear that our team member was professional, patient, and made sure all your questions were answered. Thank you for sharing your positive experience!

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