Banner for SelectQuote

SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. #11 of 24 best companies in Health Insurance Agency
  2. #19 of 38 best companies in Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The license agent Jason Jolivette was…EXCELLENT

The license agent Jason Jolivette was excellent, very professional, he explained everything in find detail made sure I understood, invited me to ask questions searched and gave me the information on the plan, wouldn't have agreed to do it, if it wasn't for him.thank you Mr Jolivette.

September 3, 2026
Rated 5 out of 5 stars

Exceptional people.

Hello. Every person I spoke with, especially Mariah Gonzalez, demonstrated exceptional kindness and dedication. They were truly wonderful, especially Mariah, who is the sweetest lady I've ever spoken to on the phone. She took her time, listened carefully, and went through everything step by step with genuine care. I don't recall the young man's name, but he was also very kind and patient. Both of them made sure I fully understood, showing empathy and concern. Thank you for trusting them with my case. To all involved, I want to encourage you to keep up the excellent work. People like you make a real difference.

September 3, 2026
Rated 4 out of 5 stars

The representatives were clear

The representatives were clear, concise, I was very impressed of the offer, appreciate it, IT will help me tremendously. I can't believe I wasn't able to get on board sooner. I was really struggling but better. A few months ago got a lifesaving heart surgery so can now upkeep, and feel best! Thank you! 👼🤷🙏

September 1, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service! Answered all my questions and was very helpful. I found out that there were several benefits I wasn't aware of. I'm glad I made the call.

September 2, 2026
Rated 5 out of 5 stars

Melissa was friendly and professional

Melissa was friendly and professional. She took her time and made sure that I got everything I needed. Thank you so much. Melissa was a great help. Love talking to her because she made it easy to understand my future plan

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Easy talk

It's was a great experience talking to each one of people

September 2, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback; we appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look