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SelectQuote Reviews 17,045

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, often highlighting their patience and ability to answer all questions thoroughly. Many people appreciate the exceptional customer service, noting that representatives are understanding, professional, and make them feel valued. The service provided is frequently described as outstanding, with consumers finding the process easy and efficient, often recommending it to others. However, some customers also noted issues with contact, including receiving misleading information about insurance types and experiencing very long phone calls with multiple transfers. A few other people also felt that the company made unsolicited calls, even after requests to be removed from their lists, and some were disappointed with the benefits received.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the agents for being... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it to others due to its... See more

User experience

Customers generally report positive experiences with the user experience, often feeling informed and... See more

Customer communications

Consumers find contact to be ambiguous, with some reviewers reporting positive experiences with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with c... See more

Company replied

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and att... See more

Company replied

Rated 5 out of 5 stars

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

Company replied

Rated 5 out of 5 stars

Great client relations. The advisors I spoke with was intuitive about finding what I needed. They listened to what I had to say. They discussed my new plan with me. They broke it down in a manner so... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 1 out of 5 stars

Spamming me in Ireland

I'm in Ireland and have zero use for their service, however they're spamming me with updates and surveys because apparently someone gave them my email and they don't make any effort to verify. Because they refuse to accept contacts from outside USA, and even their website doesn't work from here, I have no way to contact them. This is unacceptable and illegal.

June 2, 2026
Unprompted review
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Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Andrew was great at signing me up on a…

Andrew was great at signing me up on a plan I’ve been trying to sign up myself for the last ten years. In one phone call he got everything I needed and signed me up for the plan I want and need. He is very well informed on the products and services yall provide.

January 1, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so happy to hear about your positive experience! It's wonderful that our team member could assist you so effectively and knowledgeably. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

great job

great explanations to questions facts and figures. got me many services i was missing out on. and they were services i needed and wanted THANK YOU ALL

May 29, 2026
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Reply from SelectQuote

We're so glad we could help you discover valuable services you needed. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I was delaying my inquiries into an…

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend. I was able to get a better healthcare plan that covers things I needed and didn’t realize was even covered. I should have called sooner and the things I dreaded the most didn’t even happen. I wasn’t pressured to buy or do anything I didn’t want to do.

May 29, 2026
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Reply from SelectQuote

We are so happy to hear that your experience with us exceeded your expectations! We always aim to make the process easy and comfortable, like talking with a friend. We appreciate you sharing your positive feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service! The clerk was patience * gave god advice and helpful!

May 29, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad you had a positive experience. We appreciate your kind words about our team.

Rated 3 out of 5 stars

Calls from SelectQuote

Calls from SelectQuote need to be identified as such as they ring. I received calls from several different numbers telling me that my medicare had not been updated. Because In today's world there is such a high potential for calls to be a scam i called HealthSpring customer service to ask questions. They in turn connected me with Joseph Rethmeyer who was very helpful and positive explaining what SelectQuote does. So my issue is not with Joseph but the manner in which Select Quotes reaches out to folks.

May 22, 2026
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Reply from SelectQuote

We appreciate your feedback and are happy to hear you had a great conversation with Joseph.

Rated 5 out of 5 stars

Good

Fabulous and good 😊

May 29, 2026
SelectQuote logo

Reply from SelectQuote

We appreciate your feedback; thank you.

Rated 5 out of 5 stars

My experience was great because you…I explained it all on the first question.

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with choosing a plan I will definitely give them your number. Thank you so much. The lady that was so helpful getting me a plan her name is Morgan Durham, but the lady that called me this morning I'm sorry to say that I did not write down her name, but her and and this other young man was nice and helpful too.

May 27, 2026
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Reply from SelectQuote

We are so happy to hear about your excellent experience and appreciate you sharing your positive feedback. It's wonderful to know our team was helpful and knowledgeable. We truly value your recommendation!

Rated 5 out of 5 stars

very easy to communicate with Alonya…

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

May 26, 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear you had such a positive experience and appreciate you referring friends. We look forward to working with you again!

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