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SelectQuote Reviews 

17,189
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting agents are patient, understanding, and provide clear explanations. The overall service is often described as outstanding, with people appreciating the personalized approach and ease of finding suitable plans. However, some customers also noted issues with contact methods, including unsolicited calls and misleading information about coverage. A few other people also felt that the process could be lengthy, involving multiple representatives and repeated identity verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents who are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often feeling well-informed and comfortable... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding it easy to communicate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more

Company replied

Rated 5 out of 5 stars

The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more

Company replied

Rated 5 out of 5 stars

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more

Company replied

Rated 5 out of 5 stars

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more

Company replied


Company details

  1. #11 of 22 best companies in Health Insurance Agency
  2. #18 of 35 best companies in Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(17,189)

2,303 reviews in the last 12 months

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Rated 1 out of 5 stars

I want to cancel select RX

I want to cancel select RX. Please cancel me. I’ll pick my own prescription up cause waiting this long form after my doctors appointment I do not have my medicine.

May 27, 2026
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Reply from SelectQuote

We are sorry to hear about the delay in receiving your prescription. We understand your frustration.

Rated 5 out of 5 stars

The Person I spoke with was very…

The Person I spoke with was very courteous and patient. She took time to explain everything carefully.

June 4, 2026
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Reply from SelectQuote

We're delighted to hear our team provided a courteous and patient experience, explaining everything clearly.

Rated 5 out of 5 stars

Everyone that I spoke to was very nice…

Everyone that I spoke to was very nice and helpful. They answered my questions and the United Health Advantage plan seemed to have much better benefits with a 0$ co-pay for everything. We can’t wait to receive our cards and our OTC benefits as well.

May 28, 2026
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Reply from SelectQuote

We are so pleased to hear our team provided excellent assistance and that you are happy with your plan's benefits. We appreciate your positive feedback!

Rated 4 out of 5 stars

Friendly agent to set me up with Select…

Friendly agent to set me up with Select RX
Select RX is going to deliver my medication, except the Dexcom7, to my house. SelectRX had cheaper price for meds. And United Healthcare has cheaper price for Dexcom 7than Aetna

May 28, 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience with our agent and the savings you found! We appreciate you sharing your feedback.

Rated 1 out of 5 stars

I was enrolled in a Medicare program…

I was enrolled in a Medicare program which I'm now stuck in until October after 5 mins of telling the agent no I wasn't interested in the new Medicare plan. The call ended only to find out when I called Aetna who I thought was still my current carrier. They informed me that I was disenrolled from Aetna only to be enrolled in United Healthcare with the agent I told no I don't want to be enrolled in a new program. He does it anyway. Now, Aetna has just told me I've got to wait until October for open enrollment to began to renroll with them again!

May 26, 2026
Rated 5 out of 5 stars

I appreciate Garrett McClaskey…

I appreciate Garrett McClaskey working, being patient and answering my questions and also we agreed with the plan together. I really appreciate that.

June 4, 2026
Unprompted review
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Reply from SelectQuote

We're glad to hear our team's patience and clear answers were appreciated. We value your positive feedback.

Rated 5 out of 5 stars

Everything went very smoothly with them…

Everything went very smoothly with them
They was also very very knowledgeable and explain everything to me and also answer all of my questions

May 27, 2026
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Reply from SelectQuote

We're glad everything went smoothly and our team was knowledgeable. Thank you for your positive feedback!

Rated 5 out of 5 stars

My experience with Select Quote was…

My experience with Select Quote was awesome! The staff was wonderful and successful in answering all of both of mine and my Husband's questions! Thank you!!!!

June 3, 2026
Unprompted review
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Reply from SelectQuote

We're so glad we could successfully answer all your questions. We appreciate your kind words and are happy to hear you had an awesome experience!

Rated 5 out of 5 stars

The process was long almost an hour

The process was long almost an hour, but the final outcome was exceptional. Your people were very professional and incredibly helpful.

June 2, 2026
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Reply from SelectQuote

We're glad to hear our team was professional and helpful, and that you were pleased with the outcome. We appreciate your feedback.

Rated 5 out of 5 stars

The way they connected one to another

The way they connected one to another, and helping me be more covered and protected all the way around the board.

June 2, 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear we could provide such comprehensive coverage and protection for you. Thank you for your kind words.

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