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SelectQuote Reviews 16,933

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet personable approach, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and go above and beyond to assist them. The overall service and user experience are frequently described as outstanding, with many appreciating the ease and efficiency of the process. However, some customers experienced issues with communication, reporting dropped calls, being unable to hear representatives, or having to go through multiple transfers. A few people also mentioned receiving an excessive number of calls or feeling pressured by certain agents.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's kindness, patience,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being knowledgeable,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting ease of navigation and clear... See more

Customer communications

People report ambiguous experiences with contact. While some customers express satisfaction with calls,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All of my questions were answered thoroughly, politely, and professionally. I didn't feel rushed or dismissed at any point. I believe I have made wise decisions due to their guidance.

Company replied

Rated 5 out of 5 stars

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help m... See more

Company replied

Rated 5 out of 5 stars

I’m not good at using computers. So I usually have to call for assistance. So many scammers out there anymore that I’m scared to trust people anymore. I’m thankful for the help I was given. I miss out... See more

Company replied

Rated 5 out of 5 stars

Everyone has been so nice!! My state messed up by being behind on getting information entered. This place has been working with me through the problems my state caused. Very helpful!!

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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Rated 5 out of 5 stars

The agents that helped me were very…

The agents that helped me were very noligable, very polite and helpful.

April 21, 2026
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Reply from SelectQuote

We're happy to hear that our agents were knowledgeable, polite, and helpful! We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Great service

Everyone was very thoughtful ...caring
And extremely knowledgeable and I was treated as if I was a family member .
They asked me several times if I had any questions and gave me the customer service phone number . I will most definitely be referring family & friends to Select Quote .Great

April 14, 2026
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Reply from SelectQuote

We're happy to hear that everyone was thoughtful, caring, and knowledgeable! It's wonderful you felt like family and that we addressed all your questions. Thank you for referring us!

Rated 5 out of 5 stars

Satisfaction guaranteed

I want to take this opportunity to thank you for the excellent job you did about explaining my benefits. I appreciate the fact that you were available to do it.

April 22, 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you found the explanation of your benefits helpful, and we appreciate your positive feedback. We're glad we could be available to assist you.

Rated 5 out of 5 stars

Tasheque sorry if I spelled it wrong…

Tasheque sorry if I spelled it wrong but she was so very helpful helping me find a plan that was right for me. I would recommend select quote to all my friends and family.Select Quote gets a 10 rating in my book

April 17, 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you had such a positive experience and that someone was able to assist you in finding the right plan. We appreciate you recommending us!

Rated 5 out of 5 stars

They were very precise and detailed and…

They were very precise and detailed and the coverage was great except for the grocery card which was lot less than I had but was the only negative thing

April 13, 2026
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Reply from SelectQuote

We appreciate your detailed feedback and are glad the service met your expectations. We're sorry the grocery card value was lower than anticipated and will look into it.

Rated 5 out of 5 stars

Very nice and resourceful on helping me…

Very nice and resourceful on helping me understand insurance and what kind of coverage is offered and what kind of coverage is right for all my needs

April 13, 2026
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Reply from SelectQuote

We're happy to hear that our team was resourceful in helping you understand insurance and coverage options for your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Every body is so supportive and cool…

Every body is so supportive and cool that you feel so protected and important. They try to feel us comfortable in their hand . I am so proud to be a member of selectQuote. Thank you . Malvinder Kaur.

April 20, 2026
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Reply from SelectQuote

We're happy to hear that you feel so supported and valued! It's wonderful knowing our team makes you feel comfortable and protected. We appreciate you being a member. Thank you!

Rated 5 out of 5 stars

Keep it real

It went pretty smooth. Sylvia is very knowledgeable

April 20, 2026
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Reply from SelectQuote

We're happy to hear that your experience went smoothly. We appreciate you acknowledging the team's knowledge. Thanks for your feedback.

Rated 4 out of 5 stars

The experience was good but the process…

The experience was good but the process took over an hour, which most people are going to have a tough time with.

April 20, 2026
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Reply from SelectQuote

We're glad you enjoyed your experience. We appreciate your feedback and recognize that the process time can be challenging for many. We'll review our efficiency.

Rated 5 out of 5 stars

They help me go over the things I need…

They help me go over the things I need to know, before I start getting interested in what my needs are. And, I ask questions if, and when, I need their professional help and assistance, before we get me started to register and sign me up, if, and when, I'm interested on getting more and better coverages.

April 17, 2026
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Reply from SelectQuote

We're happy to hear that our assistance has been helpful as you explore your options. We appreciate you reaching out with your questions and value your feedback as you consider your coverage needs.

Rated 5 out of 5 stars

Everything was explained perfectly to…

Everything was explained perfectly to my understanding

April 16, 2026
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Reply from SelectQuote

We're happy to hear that our explanations met your needs. Thank you for your positive feedback; we appreciate it greatly!

Rated 5 out of 5 stars

Great customer service

Great customer service. Representative made me feel that she was very concern and understanding about my issues and concerns.

April 17, 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that our service was helpful and that our representative addressed your issues with concern and understanding. We appreciate your feedback!

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