Banner for SelectQuote

SelectQuote Reviews 

18,043
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(18,043)

2,390 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional & Efficient

The agents were professional, patient, friendly and knowledgeable. Overall interaction was pleasant.

October 14, 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team provided such a pleasant interaction by being professional, patient, friendly, and knowledgeable. Thank you for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Insurance experience

Lindsey Heppermann she is very knowledgeable and helpful..My mother and I have a 5star experience every year.. Very satisfied ⭐⭐⭐⭐⭐

October 15, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that you and your mother have such a wonderful, high-quality experience every year. Thank you for sharing your positive feedback and for allowing us to assist you!

Rated 5 out of 5 stars

Lindsey was such a pleasure to work…

Lindsey was such a pleasure to work with. She went through my doctors and medications thoroughly, to ensure I receive the best coverage.

October 15, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that your experience was such a pleasure and that our representative thoroughly reviewed your doctors and prescriptions to ensure you received the best coverage for your needs. Thank you for taking the time to share your wonderful feedback!

Rated 4 out of 5 stars

I have one complaint

I have one complaint, the process is very, very, way to long!! Part of that is because we had to talk to multiple people!!

October 13, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

They helped me much of what I got and…

They helped me much of what I got and worked my life that I deserve thanks again

October 7, 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team was able to assist you and help you get what you deserve. Thank you for taking the time to share your kind feedback with us!

Rated 5 out of 5 stars

Select care is a great company of choice

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to accommodate my needs. I highly recommend .

October 13, 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our representative was able to guide you through your options and help you choose the ideal health plan for your specific medical needs. Thank you so much for sharing your experience and for highly recommending our services!

Rated 5 out of 5 stars

GREAT

GREAT! FANTASTIC!

October 13, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Toni Ortego was very professional at…

Toni Ortego was very professional at her job. She was friendly and also explained things in a way that was very understanding. I'm looking forward to have her as my agent next year.

October 14, 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear about your positive experience! It's wonderful to know that our team member was friendly, professional, and clear in their explanations. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Staff listened and was very patient

Staff listened and was very patient. They provided help with better options.

October 6, 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team took the time to listen, show patience, and assist you in finding better solutions. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Call Select Quote First

Very knowledgeable & kind! Not 1 stone was left unturned! Very patient & knew what questions to ask! Followed up with texts & emails! I would recommend select quote!

October 13, 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with us. Thank you for recognizing our thorough, patient approach and dedicated communication. We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Professional and informatively

The service representative was very informative. I was able to get my new health care plan that covered all my medical needs.

October 2, 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our representative provided informative service and helped you secure a coverage option that meets all of your health requirements. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

helpful

They were greatly helpful with a very confusing prosess.

October 13, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for taking the time to leave such wonderful feedback. We know how complicated things can get, so we are thrilled our team was able to guide you smoothly through the entire experience.

Rated 1 out of 5 stars

Bait and Switch

I called a number purported to be to SHIP National Technical Assistance Center Area Agency on Aging. I was directed to Select Quote instead. This kind of misdirection is equal to deceptive business tactics like "bait and switch". I give you one star only because less is not permitted.

October 12, 2026
SelectQuote logo

Reply from SelectQuote

Thank you for bringing this to our attention; we will research this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look