Sendify Reviews 1,847

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If you could give zero stars, I would have done so. A terribly expensive parcel – large, but light – has gone missing and I’m not getting any compensation! Yes, the weight of the parcel. They don’t k... See more

Rated 5 out of 5 stars

Amanda from Sendify is both very knowledgeable and friendly. She helps us a lot in the dangerous goods shipment. We are a start-up greentech company in Stockholm with good research and development kn... See more

Company replied

Rated 5 out of 5 stars

We work with the Sendify a lot during a substantial period of time now, and each time it is a joy to deal with the team of professionals, who are always ready to help you, give update or communicate... See more

Company replied

Rated 5 out of 5 stars

I am so glad with this company, I always get great support via Chat and I was moving my shop from Shopify to Wocoomerce. Both integrations were done by company and it is also very handy they come and... See more

Company replied

Company details

  1. Shipping Service
  2. Business to Business Service
  3. Courier Service
  4. Delivery Service
  5. e-Commerce Solution Provider

Written by the company

Built for small businesses looking to save time and money, Sendify is a web-based shipping service that empowers anyone to optimize their supply chain and ship smarter. Most small business owners would rather focus on their business than have to worry about shipping and logistics. Sadly, getting stuff from A to B is still one of their biggest expenses and sources of frustration. One explanation is that the shipping industry has prioritized high volume shippers, leaving small businesses with both complicated systems and unfair rates. We founded Sendify to level the playing field and empower ambitious businesses to ship smarter. With our digital platform, shippers of any size can access pre-negotiated solutions with world leading carriers, taking their supply chains into the future whilst saving an average of 20% on every shipment. Parcel or pallet, across the globe or around the corner, Sendify has you covered. Since our start in 2016, we’ve helped more than 15,000 small businesses around the world spend less time and money on shipping and more time on growing their business. This makes us known as *the* shipping and logistics solution for growing businesses in Sweden and Germany.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Company with great service

Good customer service, they always try to find the best solution for your transport to a good price.
Our company have used Sendify for a couple of months now and we are very satisfied.

August 21, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you so much for your kind words!
We're thrilled to hear that you're satisfied with our service and that we've been able to help you find the best transport solutions at a good price.

It's great to have your company with us, and we're looking forward to continuing to support your needs in the future. 🥰

All the best,
Emma @ Sendify

Rated 5 out of 5 stars

Sendify offers a great service in a…

Sendify offers a great service in a neat and well-organized interface, making it easy to book and track shipments.

August 16, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you for taking the time to leave us such a nice review. It makes us very happy.
We're glad that you are satisfied with Sendify 🤩


We wish you a great day.
Emma @ Sendify

Rated 5 out of 5 stars

Very good company to work with

Very good company to work with, always good support and listen to you as a customer.
Can recommend Sendify every day of the week!

May 24, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi Roger,
Thank you for taking the time to leave us such a wonderful review. It makes us very happy. 😍

We're glad that you are satisfied with Sendify and the help you have received.

We wish you a great day.
Emma @ Sendify

Rated 5 out of 5 stars

Sendify is good experience

The customer service at Sendify is always very nice, helpful and professional. You get quick answers from them with a positive attitude.

I highly recommend Sendify to anyone!

May 23, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi Petra,

Thank you so so much for these words! 😍

Have a good day,
Emma @ Sendify

Rated 5 out of 5 stars

Quick and great customer service by…

Quick and great customer service by Josefine. Would recommend anyone to use Sendify :)

May 15, 2024
Unprompted review
Sendify logo

Reply from Sendify

Hi Caroline,
That's great to hear! Thanks for the nice review! I'll tell Josefine that you were happy with the service ;)

Have a nice day,
Emma @ Sendify

Rated 4 out of 5 stars

Inventory lead

Excellent communication by all advisors and full support on businesses needs is very good.

May 6, 2024
Unprompted review
Sendify logo

Reply from Sendify

Thank you so much for your wonderful feedback! We are thrilled to hear that you’ve had a great experience with our communication and support. It’s always our goal to understand and meet the needs of our business customers, and we’re glad to know we’ve been able to do that for you.

If you ever need further assistance, please don’t hesitate to reach out. We’re here to help!

Best regards,
Your Sendify Team

Rated 5 out of 5 stars

The Windscreen wiper blade for my 2013…

The Windscreen wiper blade for my 2013 Peugeot 107 came quickly (to The Netherlands) and the product was excellent.
Tack så mycket ,jätte bra ,tack.
Bob

February 13, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hello Bob!

Thank you so much for the 5 stars and for your words!🤩
You are amazing.

Kind regards,
Fatme @Sendify

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Cajsa is a rock!

February 15, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hello!

Thank you very much for the 5 stars!🤩 Cajsa is the best!

Greetings,
Hanna

Rated 5 out of 5 stars

Simple and easy-to-use web UI

Simple and easy-to-use web UI. Sendify chat support is exceptional and quick.

February 5, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hello!

Thank you very much for the 5 stars and that you like our support!🤩

Greetings,
Hanna

Rated 5 out of 5 stars

Great company

Great Company!

January 18, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hej!

Tack för det fina betyget, bara att höra av er om det skulle vara något framöver :)

Allt gott,

Rated 5 out of 5 stars

Customer service

Had a small issue with booking a shipment, but it was resolved by a customer representative (Hanna) in no time. By far, it was one of the best experiences I have had with any of on-line support teams

January 17, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hi!

Wow, what a nice review! We will definitely let Hanna know about this, she's a star!
And thank you for taking the time to send in a review :)

Wish you a great day!
Cajsa @Sendify

Rated 5 out of 5 stars

Pick up at home - no hassle

Pick up at home no hassle. Delivered as promised. All for a very good price!

January 10, 2023
Unprompted review
Sendify logo

Reply from Sendify

Hi Jens,

Thanks a lot for taking the time to write this review. Happy to hear that you are happy with our service.

Don't hesitate to get in touch if there is anything else we can help you with.

Best,
Joel @ Sendify

Rated 1 out of 5 stars

Just wait for the invoice...

Prices looks great on the website. Different story when you get the invoice. Made orders for 2500kr (250$) and ended up having to pay over 10 000kr (1000$) after "extra charges".

July 18, 2022
Unprompted review
Sendify logo

Reply from Sendify

Hi!

I am sorry that your experience with Sendify has been that our invoicing is not correct. I would love to help you more with this errand, since I can't find anything on your account "Nobadaddiction Bikini & Swim" in our systems. You're welcome to email us at contact@sendify.se and we'll help you!

Best,
Cajsa @Sendify

Rated 5 out of 5 stars

I am so glad with this company

I am so glad with this company, I always get great support via Chat and I was moving my shop from Shopify to Wocoomerce. Both integrations were done by company and it is also very handy they come and pick up parcels. My customers are muchmore happy as well!

June 10, 2022
Unprompted review
Sendify logo

Reply from Sendify

Hi Kate,
We're glad that you are so happy with Sendify and the service you have received. :)

Wish you a nice day,
Emma

Rated 5 out of 5 stars

supersmidig

Superenkelt, supersmidigt, supernsabbt, superbra priser - och en supersnäll kundservice som reagera supersnabbt, den med.

April 12, 2022
Unprompted review
Sendify logo

Reply from Sendify

Hejsan!

Detta var ju verkligen SUPER roligt att höra! :D
Enkelt, smidigt, snabbt - det är precis det Sendify är till för. Stort tack för dina fina ord!

Jag önskar dig en SUPERFIN torsdag!
Cajsa @Sendify

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look