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Rated 5 out of 5 stars

Cheap prices, great hardware, and a great overall experience, been using their services for over 4 years now Had to leave a positive review after contacting customer service and getting a reply bac... See more

Rated 5 out of 5 stars

Server.pro has been the best support ive had in years ive been using them since 2017 and they have always been there to help me with things that other platforms wouldnt, some of them have also rolled... See more

Rated 5 out of 5 stars

Amazing customer service very fast response time and very helpful, no screwing around right to the point i like it. Lots of variety for different games to host servers ive been using server.pro for ye... See more

Rated 5 out of 5 stars

Great customer service, really helpful and understanding. Servers for Project zomboid, Valheim and even the custom minecraft modpacks me and the boys make for ourselves work well (If you know how to... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We offer the latest game server hosting technology to a world wide audience


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

server pro review

I have been using server pro for 5-6 years and it was amazing, the price is super low compared to other companies, their support team is honestly amazing, the panel is 10/10, and the server itself is amazing on all aspects, i ran an earth map (10gb~) with an avrage of 10-20 players online and with mods and it still ran great, amazing server hoster overall. if i will ever come back to minecraft they will prabobly be my first choise, i definitely recommend it to others.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service and support. DO NOT PAY!

Once your mediocre free server powers down, which will happen in one hour, unless you manually renew it, you cannot restart it and you cannot access the server files without paying for their premium plan. This cost me and my friends one day of progress and the support i got was laughable. Strongly recommend you don't make a server with them, even a paid one since you will have to deal with this awful support and toxic policy which extorts you for your world file and time.

February 25, 2024
Unprompted review
Server.pro logo

Reply from Server.pro

Hello Dionisis Kef,

Thank you for taking your time to leave a review.

At Server.pro we strive to bring you the best experience possible and have recently improved the services we provide in many ways. There have also been changes to the free plan which focused on the duration of usage. This made our "free plans" more of a demo rather than unlimited trial.

This change was necessary to provide the best product possible and stay competitive in the market. If you have any feedback, we'd love to hear from you. You can even join our Discord server to communicate with us more directly. If you have further questions please email me directly to viktor@server.pro.

Best Wishes,
Server.pro

Rated 1 out of 5 stars

Free only for a limited time

So after you create a server you can use it only until an expiry date, then you can only reactivate it by paying or deleting it and creating a new temporary server...

"After your free server expires you will need to upgrade to a paid plan in order to continue playing with your data. There is also the option to delete it and create a new free server. If not upgraded within 24 hours after expiry the free server will be permanently deleted."

February 10, 2024
Unprompted review
Server.pro logo

Reply from Server.pro

Hello Hey,

Thank you for taking your time to leave a review.

At Server.pro we strive to bring you the best experience possible and have recently improved the services we provide in many ways. There have also been changes to the free plan which focused on the duration of usage. This made our "free plans" more of a demo rather than unlimited trial.

This change was necessary to provide the best product possible and stay competitive in the market. If you have any feedback, we'd love to hear from you. You can even join our Discord server to communicate with us more directly. If you have further questions please email me directly to viktor@server.pro.

Best Wishes,
Server.pro

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Rated 1 out of 5 stars

Trash

Trash, free servers used to be soooo much better. You can't even keep the same server over more than a day without renewing it. Very bad free options, forced to pay if you don't renew.

January 18, 2024
Unprompted review
Server.pro logo

Reply from Server.pro

Hello Ethan,

Thank you for taking your time to leave a review.

At Server.pro we strive to bring you the best experience possible and have recently improved the services we provide in many ways. There have also been changes to the free plan which focused on the duration of usage. This made our "free plans" more of a demo rather than unlimited trial.

This change was necessary to provide the best product possible and stay competitive in the market. If you have any feedback, we'd love to hear from you. You can even join our Discord server to communicate with us more directly. If you have further questions please email me directly to viktor@server.pro.

Best Wishes,
Server.pro

Rated 5 out of 5 stars

Top Server Hosting

Fast Support and even changed the server for me so it Works again.
can only recomment using server.pro when u want to host a server with youre friends its kinda cheap and if you only want to try it there is even a free 1h trail with a queqe you can use as many times as you want to

January 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Review for Marvin Werleman at Server Pro Sweden AB

I recently had the opportunity to interact with Marvin Werleman, a Customer Support Specialist at Server Pro Sweden AB, regarding my server subscription and its associated data retention policies. I am thoroughly impressed by the service provided and feel compelled to share my experience.

Professionalism and Expertise:
Marvin demonstrated a high level of professionalism and expertise in his field. He responded to my inquiry promptly and provided clear, detailed information about the server's data retention policy, which helped me understand the implications of discontinuing my subscription.

Clarity and Helpfulness:
His explanation was not only informative but also easy to understand. He addressed all my questions and concerns comprehensively, ensuring that I had all the necessary information to make an informed decision.

Customer Support Quality:
Marvin's approach to customer support is commendable. He was courteous, patient, and showed a genuine interest in resolving my queries. His guidance was straightforward, leaving no room for ambiguity.

Overall Satisfaction:
I am extremely satisfied with the support provided by Marvin. His proficiency and dedication to customer service have positively influenced my perception of Server Pro Sweden AB. It’s rare to encounter such a high level of service in today's fast-paced environment.

Recommendation:
Based on my experience, I would highly recommend Marvin and the customer support team at Server Pro Sweden AB to anyone seeking professional, reliable, and customer-centric server hosting services.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

Overall dissapointed

Overall dissapointed. Deletes your server after a month if using free and 1 year if paid. I had a paid description for almost 1,5 year and then i stopped it and came back to play it 1,5 month later and its gone.

December 10, 2023
Unprompted review
Server.pro logo

Reply from Server.pro

Hello Kjærsgaard,

Thank you for taking your time to leave a review.

I'm deeply sorry to hear about your server that got deleted. I would like to explain why we have this automatic system that deletes inactive servers.

Whenever your server expires and becomes inactive our system only keeps files for 30 days free plan/12 months for paid plan (24 hours/1 month for vps servers). You can of course 'resume' the server to reset that timer and get extra time. We sent you notification emails to explain that this happens and to urge you to 'resume' your server if you'd like to keep your files. We also of course show the deletion date on the website.

Once you convert your server from paid plan to free plan then the timings change as described.

We do our best to notify customers through our site as you saw and also email notifications. I hope this explains it well enough.

Best Wishes,
Server.pro

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