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Rated 5 out of 5 stars

Cheap prices, great hardware, and a great overall experience, been using their services for over 4 years now Had to leave a positive review after contacting customer service and getting a reply bac... See more

Rated 5 out of 5 stars

Server.pro has been the best support ive had in years ive been using them since 2017 and they have always been there to help me with things that other platforms wouldnt, some of them have also rolled... See more

Rated 5 out of 5 stars

Amazing customer service very fast response time and very helpful, no screwing around right to the point i like it. Lots of variety for different games to host servers ive been using server.pro for ye... See more

Rated 5 out of 5 stars

Great customer service, really helpful and understanding. Servers for Project zomboid, Valheim and even the custom minecraft modpacks me and the boys make for ourselves work well (If you know how to... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We offer the latest game server hosting technology to a world wide audience


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Server.pro quality

Server.pro provides a fast, reliable and efficient way to play Minecraft with friends in a way that's simple and easy for everyone to understand.

Their free servers are already good enough (considering the fact that they're free) but even their cheapest premium option offers amazing experience, and it's definitely worth buying.

Their customer support replies quickly and solves any issues you have in no time.

All in all, server.pro has been my go-to choice for Minecraft server hosting for several years now and I will definitely remainusing their services.

July 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Billing support issues

Hello, I'm giving a 1-star review because I just had the worst support experience.
I've used my phone number to get some money on my server.pro account but the code that their provider sent me didn't work. So, I contacted the support on both platforms. Both support teams redirected me back to either speak to paymentwall.com support or the server.pro support. Awful experience and I do not recommend it.
Honestly, if you're gonna use a server. pro as your host you should use the free tier.

EDIT: Changed my review back to 5/5 stars since my problem was solved and for some reason, my code WAS claimed but it got delayed and I didn't get the money on my server.pro account immediately I got it just after 24 hours passed.

July 16, 2023
Unprompted review
Rated 5 out of 5 stars

Easily, intuitively and great customer support

I have been using this page for a long time for my minecraft servers and I have never had a problem to this day, with the forge version of minecraft that did not have it and I had to add it myself, when I could not do it they helped me, I solved it quickly the problem problem, very grateful for the customer support they have. I highly recommend the page for those looking to set up their servers intuitively and easily.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Top Team

I encountered difficulties while attempting to install a complex mod on my server. However, when I sought assistance, the team promptly responded and aided me (within 4 minutes). This experience proved to be a valuable investment!

July 4, 2023
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Rated 5 out of 5 stars

Everything perfect

Everything perfect, i've used their service since when i started playing minecraft. I've also had some problems setting up the server, and contacted them, and they immediately answered. Very happy they are still providing this service

June 30, 2023
Unprompted review
Rated 4 out of 5 stars

Incredible Customer service

I use server.pro to run a small little community server with some friends. It’s pretty modded and due to that it tends to crash every once in a while. But server.pro gives you a surprising amount of control over a server and is super useful for quickly updating mods and fixing problems. They also have some of the best customer service out of any server host I’ve ever used. They respond super quick and no matter what problem do you have? They have probably seen it before and know how to fix it and if they haven’t seen it before then they’ll figure out how to fix it as fast as they can. The only real downside to serve it up bro is that I can be a little bit pricey, but the customer service tends to more than make up for it.

June 29, 2023
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Rated 5 out of 5 stars

Amazing job

I really loved how fast they answer to my questions and how easy to understand is what they say.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

The service is wonderful

The service itself is wonderful. The customer service is amazing too! I thought I had canceled my premium service, but realized I hadn't when I got a charge to my account. I emailed then and received a response the next day. They were very kind and understanding, and issued me the refund.

May 29, 2023
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Rated 4 out of 5 stars

They've done so much for me

They've done so much for me! 1 star minus for that it takes i think About 5 mails to tell me, that the version might be problem And that 5 mails is two weeks for me because of work.. But after that all the stress fall down because it worked well.. Looking forward to play fully now ^^ great for losers like me Who didnt even know how to install properly

May 18, 2023
Unprompted review
Rated 4 out of 5 stars

Account deletion - May 2023

As of may 2023 there is no way to remove your account by yourself which is a con :/ But the support was very quick and super helpful when I wanted to remove my account! They deleted it within maybe 5-10 minutes of me writing them.

May 17, 2023
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Rated 5 out of 5 stars

Easy use & great customer support.

Great customer service! Quick response time from customer support (same day reply, but had to check spam folder). Server panels are easy to navigate. Highly recommend this reliable hosting service.

April 29, 2023
Unprompted review

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