Server Blink Reviews 350

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, and communicative, often going above and beyond to assist with orders and ensure satisfaction. The service is frequently highlighted as professional and fast, with many appreciating the quick resolution of issues and expedited shipping options. Reviewers are also impressed with the quality of the products, even for hard-to-find or refurbished items, and the excellent packaging. However, some people mentioned issues with order fulfillment, including items being out of stock or not as described, and concerns about pricing discrepancies or delays in receiving tracking information. There were also occasional reports of products arriving damaged or being dead on arrival, and a few instances where shipping information was inaccurate, leading to delays.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Order

Reviewers highlight positive aspects of order, often praising the quick processing and shipping of their... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the company and expressing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast shipping and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial experience was less than stellar... some sort of mixup in the warehouse that resulted in me getting something really strange... but Simon was amazingly helpful, kind, patient, and communica... See more

Company replied

Rated 5 out of 5 stars

We purchased two APC Symmetra power modules, one appeared to have been damaged during shipping. After sending pictures of the damaged unit and box, Simon quickly helped us get a no cost replacement.... See more

Rated 5 out of 5 stars

He was quick to price match my desired limit which the asking price was far over. Steve quickly speaks with warehouse personnel to find an excellent item whereby you can pay what you desired.... See more

Rated 5 out of 5 stars

Had several questions prior to purchasing my new UPS. Chris Lee was very prompt in responding to all of my questions and assisting me in my purchase. They also had the best price. UPS arrived quickly... See more


Company details

  1. #8 of 17 best companies in Computer and Accessories Store
  2. #11 of 19 best companies in Computer Store
  3. #8 of 19 best companies in Hardware Store

Written by the company

We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

350 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They did not ship new

Vendor took care of this and gave me full credit for the order. They did not ship new, said they had 2 stock and dropped shipped one renewed from another vendor, said it was good product and offered a discount. I am reselling to a distributor and cannot not take refurb or renew as specified in my emails.
terrible vendor, and will not issue a label to return the renew part. it's ridiculous.

March 30, 2026
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Rated 4 out of 5 stars

It packed very well but the top seal ssd box is open

The package came packed well in a little box between a lot of bubble wrap which was good to make it from getting damaged but the box was opened with the seal being opened and I don't know if the new inbox SSD has been used yet I haven't bothered testing it to see if it's been used or not but the top seal was left open

April 1, 2026
Rated 5 out of 5 stars

They go the extra mile.

I’ve been having a difficult time sourcing a Lenovo version of the Intel P4511 SED NVMe drive. Server blink had one in stock and I ordered it. They tested the drive they had before shipping it out. Come to find out it was dead. They offered to refund immediately, but also said they could get the OEM version instead.

I asked if they could transfer the Lenovo specific enclosure to the new drive and they agreed. Took a couple of weeks to get the drive from them but it shipped in new packaging, with the enclosure components and have 0 hours of use. Very pleased with the interaction overall as they got me a VERY hard to find part that allowed me to get my server back online. Highly Recommended!

March 25, 2026
Rated 5 out of 5 stars

I ordered 10 Cradlepoint routers

I ordered 10 Cradlepoint routers. The company website was easy to use. They shipped the order quickly and they arrived quickly. Once I placed the order I was in constant contact with Jasmine. She was keeping me up to date on everything from start to finish. It was excellent customer service.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I was pleasantly surprised to have communication with an actual person. Steve was very helpful and ensured my order was placed packed and shipped in a very timely manner. I would certainly do business with them again.

April 1, 2026
Unprompted review
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Rated 3 out of 5 stars

ServerBlink LLC

Since my first review, server blink managed to get 2 of the original four drives, three stars for the effort and reasonable customer service,
But only three stars for the constant nagging to take down my original review and post a better one , it would have been better to get it right the first time

April 4, 2026
Unprompted review
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Rated 5 out of 5 stars

In the 46 years I have owned my business

In the 46 years I have owned and operated NCS Computers, I have rarely had as good of communication as I have had with Jasmine at serverblink.com. For that reason alone I will give them a 5 STAR RATING. Outstanding communication skills would be an understatement.

March 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Timely status of parts order

Jasmine kept me up to date on status of my order from a day after placement to arrival.

I do appreciate that kind of follow through which helps in repair scheduling.

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Had the same experience as David Short

Had the same experience as David Short. Received an email (below) that stated the item was out of stock. Paid $143.38 usd for 2 processors. Said they were out of stock they are still listed for $298 each for a Pentium 3! This is not storage or RAM it was produced 20 years ago. Bait and switch seller, Buyer beware!

Hello,

Thank you for your order for the 24P1715. We appreciate your business.

Quick update regarding availability! Unfortunately, the units we currently had in stock have now been sold out. However, with your approval, I can check with our suppliers to confirm current pricing and availability for you and since we did not capture the payment yet, so the amount will be reversed back.

Please let me know and I will get back to you as soon as possible with an update.

Thank you for your understanding.

Kind regards,
Chris Lee

March 16, 2026
Unprompted review
Server Blink logo

Reply from Server Blink

Sorry for the confusion, we completely understand your concern. We reached out as soon as the item went out of stock and didn’t charge you. The new stock is still available at the same price, and you can place the order again from our email. We will make sure to speed it up for you. Appreciate your patience!

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