Server Blink Reviews 350

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, and communicative, often going above and beyond to assist with orders and ensure satisfaction. The service is frequently highlighted as professional and fast, with many appreciating the quick resolution of issues and expedited shipping options. Reviewers are also impressed with the quality of the products, even for hard-to-find or refurbished items, and the excellent packaging. However, some people mentioned issues with order fulfillment, including items being out of stock or not as described, and concerns about pricing discrepancies or delays in receiving tracking information. There were also occasional reports of products arriving damaged or being dead on arrival, and a few instances where shipping information was inaccurate, leading to delays.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Order

Reviewers highlight positive aspects of order, often praising the quick processing and shipping of their... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the company and expressing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast shipping and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial experience was less than stellar... some sort of mixup in the warehouse that resulted in me getting something really strange... but Simon was amazingly helpful, kind, patient, and communica... See more

Company replied

Rated 5 out of 5 stars

We purchased two APC Symmetra power modules, one appeared to have been damaged during shipping. After sending pictures of the damaged unit and box, Simon quickly helped us get a no cost replacement.... See more

Rated 5 out of 5 stars

He was quick to price match my desired limit which the asking price was far over. Steve quickly speaks with warehouse personnel to find an excellent item whereby you can pay what you desired.... See more

Rated 5 out of 5 stars

Had several questions prior to purchasing my new UPS. Chris Lee was very prompt in responding to all of my questions and assisting me in my purchase. They also had the best price. UPS arrived quickly... See more


Company details

  1. #8 of 17 best companies in Computer and Accessories Store
  2. #11 of 19 best companies in Computer Store
  3. #8 of 19 best companies in Hardware Store

Written by the company

We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

350 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Storage was either used and being…

Storage was either used and being misrepresented as new or had a virus on it. Would not recommend using this company again

February 6, 2026
Server Blink logo

Reply from Server Blink

We are sorry to hear that, that’s definitely not the experience we want anyone to have.

Please send us email at support@serverblink.com with your order details so we can look into this and get it resolved for you. We appreciate you bringing it to our attention and we would love to make it right.

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Rated 5 out of 5 stars

Very prompt and fast service

Very prompt and fast service. Steve helped me out to expedite the order and also follow up needs in a very timely manner.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

White-Glove Purchasing Experience

This company takes a personal stance on customer experience. I had the pleasure of corresponding with Jasmine on my order. Even though it was a small order, they treated it with far above average importance. I recommend this company for your hardware needs.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I WOULD LIKE TO THANK ALL

I WOULD LIKE TO THANK Jasmine Cole, Simon Kent AND Omer Siddique YOU GUYS ARE GREAT. I RECEIVED A DEFEATED ROUTER AND YOU CALLED ME AND SENT ME EMAILS EVERY STEP OF THE WAY. I RECEIVED MY NEW ROUTER A WEEK LATER. THIS IS THE PLACE TO GO TO FOR GETTING NEW EQUIPMENT. THE ARE SO HELPFUL.
GREAT JOB GUYS
VIRGINIA

February 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Bait and Switch after Order Paid - Fraud alert!

Bait and switch practices, do not buy.

Ordered some DDR4 sticks from these guys a few days ago. I understand the market is hot for RAM, but they seemed to offer a good deal. The next day, I get an email from a sales rep telling me they only have stock in a different warehouse, and the price jumped from $137/stick to a "super discounted" $395/stick. Sales rep (Ben) attempted to employ high pressure sales tactics to "adjust" the invoice.

Despite claiming the inventory is out of stock, the listing page still shows as in stock and lets buyers complete a flow.

This is a classic "bait and switch", which is classified as fraud.

Avoid this company.

February 9, 2026
Unprompted review
Server Blink logo

Reply from Server Blink

Sorry for the experience.

The stock at the listed price sold out quickly. With the RAM and SSD market fluctuating heavily these days, replacement cost can change fast. When we checked other warehouse and supplier inventory to try and fulfil your order, the only available stock was at a much higher cost, which is why the updated price was shared along with the option to cancel.

There was no intent to mislead, and we are working on improving inventory updates on the site. We understand the frustration and appreciate the feedback.

Rated 5 out of 5 stars

- Excellent Service and Support

Server Blink has been incredibly reliable and professional. Their team responds quickly, communicates clearly, and always provides effective solutions. I’m very impressed with their consistency, attention to detail, and overall service quality. Definitely a company I trust and highly recommend.

February 3, 2026
Rated 1 out of 5 stars

Price increased after order placed

I purchased some SSDs from Server Blink. Later that day I got an email from an account manager informing me they would not be fulfilling my order but would give me the option to purchase the same item at a 138% markup. The item that was originally sold at $145.62 and they raised the price to $345.62, exactly $200 higher.

I strongly suspect this company has no warehouse or stock and simply resells items from other retailers and/or eBay. This means their prices get out of date compared to the market requiring them to back out of sales and increase prices.

Update: After posting this review, the company emailed me admitting that they do not keep their website prices or conditions up to date and that I should have called them before ordering to get the 'real' price. They also asked me to change this review to a positive one in exchange for a discount on a future order. I stand by my original assessment: this is a bait-and-switch operation.

February 8, 2026
Unprompted review
Server Blink logo

Reply from Server Blink

Sorry for the frustration.

The stock we had at that price sold out right around the time your order came in. We checked with our suppliers to try to fulfil it, but the only available inventory was at a much higher cost, we reached out with the updated pricing and gave you the option to cancel.

We completely understand how disappointing that is and appreciate you bringing it to our attention.

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Rated 5 out of 5 stars

A Company That Really Stands Behind What They Sell

I recently needed a hard‑to‑find battery for a vintage IBM ThinkPad, and thankfully I came across ServerBlink. From the moment I inquired about the item, I knew I was dealing with the right company. I asked to see a current photo of the battery to confirm it was the correct model, and Account Manager Chris Lee replied within a few hours letting me know he had already updated the listing with a fresh image. That level of responsiveness set the tone for everything that followed.

I placed my order, and the battery arrived a few days later. When I installed it, it didn’t appear to work, so I reached out to Chris assuming it was defective. He immediately reassured me that ServerBlink would stand behind the product, but he also suggested trying a “revival” process first. What impressed me most was that he had taken the time to consult with vintage ThinkPad experts and document a detailed, model‑specific procedure tailored to this IBM NOS battery.

I followed the process, but unfortunately the battery couldn’t be revived. When I let Chris know, he honored his word without hesitation—offering a full refund and not even requiring the battery to be returned.
Am I disappointed the battery didn’t work? Sure. Am I surprised? Not really—it’s a 26‑year‑old lithium‑ion pack. What truly stands out is the level of service I received from Chris and ServerBlink. The professionalism, the follow‑through, and the genuine effort to help were exceptional.

I will absolutely buy from ServerBlink again and will be recommending them to fellow vintage computing enthusiasts. Thank you, Chris, for your outstanding commitment to customer service.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

My order was handled with the personal…

My order was handled with the personal service this is rare these days. I was informed of the status of my order step-by-step right up to the moment it was received. Delivery was fast and accurate. They even followed up to make sure the part ordered fixed our computer.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered an almost obsolete

Ordered an almost obsolete product from them that we still use daily!! Chris was extremely helpful with my initial questions and the delivery end of the products. Very satisfied and will use them again!

February 2, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered some RAM for my computer in…

I ordered some RAM for my computer in which I was charged for it. A few days later I received an email stating they sold my RAM to someone else and had to cancel the order. I was given no substitute or discount for different RAM.

I would stay away from this company.

January 26, 2026
Server Blink logo

Reply from Server Blink

Sorry to hear this. We are not able to find an order matching this in our system, but we definitely want to help. Please reach out to us at support@serverblink.com with your order details and we’ll be happy to look into it for you.

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