Server Blink Reviews 350

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, and communicative, often going above and beyond to assist with orders and ensure satisfaction. The service is frequently highlighted as professional and fast, with many appreciating the quick resolution of issues and expedited shipping options. Reviewers are also impressed with the quality of the products, even for hard-to-find or refurbished items, and the excellent packaging. However, some people mentioned issues with order fulfillment, including items being out of stock or not as described, and concerns about pricing discrepancies or delays in receiving tracking information. There were also occasional reports of products arriving damaged or being dead on arrival, and a few instances where shipping information was inaccurate, leading to delays.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Order

Reviewers highlight positive aspects of order, often praising the quick processing and shipping of their... See more

Service

Reviewers mention positive feedback about service, with many highly recommending the company and expressing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast shipping and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My initial experience was less than stellar... some sort of mixup in the warehouse that resulted in me getting something really strange... but Simon was amazingly helpful, kind, patient, and communica... See more

Company replied

Rated 5 out of 5 stars

We purchased two APC Symmetra power modules, one appeared to have been damaged during shipping. After sending pictures of the damaged unit and box, Simon quickly helped us get a no cost replacement.... See more

Rated 5 out of 5 stars

He was quick to price match my desired limit which the asking price was far over. Steve quickly speaks with warehouse personnel to find an excellent item whereby you can pay what you desired.... See more

Rated 5 out of 5 stars

Had several questions prior to purchasing my new UPS. Chris Lee was very prompt in responding to all of my questions and assisting me in my purchase. They also had the best price. UPS arrived quickly... See more


Company details

  1. #8 of 17 best companies in Computer and Accessories Store
  2. #11 of 19 best companies in Computer Store
  3. #8 of 19 best companies in Hardware Store

Written by the company

We are a leading online retailer of server parts, committed to providing high-quality and reliable products to our customers. With a wide range of parts to choose from, we make it easy for businesses of all sizes to upgrade and maintain their servers. Our team of experts is dedicated to delivering exceptional customer service and technical support, ensuring that our customers get the best possible experience when shopping with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great company and staff

I needed a hard-to-find power supply delivered as fast as possible. Server Blink had the part at a good price and shipped it overnight. My account manager, Jasmine, was extremely helpful, keeping me updated with the transaction process and responding to my questions quickly and courteously.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Order a part

Order a part, they contacted me saying that part was out of stock and offered another part. It was lost by FedEx twice. Seem like a scam company.

January 14, 2026
Server Blink logo

Reply from Server Blink

Hi, sorry for the frustration. After offering an alternative part, both replacement shipments were handed to FedEx but were never scanned and ended up lost, which is very unusual. We issued a full refund.

We have since spoken with FedEx support and updated our internal process so our logistics team now confirms every package is scanned at pick up to help make sure this doesn’t happen again. We appreciate your patience.

Advertisement
Rated 3 out of 5 stars

It was alright!

The price for the product was good, the delivery of the product took too long, response to inquiries took too long. Will I order again from you, maybe... But I'll keep you in mind.

January 13, 2026
Rated 4 out of 5 stars

Paid for a new SSD got a very used SSD…

Update— They got back to me and refunded 50% — Paid for a new SSD got a very used SSD with no mention they were selling me a used item. They charged me full new market price and I’ve reached out and they have not gotten back to me about resolving this misrepresentation.

January 18, 2026
Rated 5 out of 5 stars

Standup-Standout Customer Service

I ordered the processor I needed to arrive by a certain date, and there was an inventory issue, or in other words, I didn't have one. The account manager reached out first thing Monday morning and let me know. He didn't know that it was time-sensitive and treated it like it was anyway. That I appreciate. Top-notch service, even when it's not fun. Thanks.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good Communication

To place the order it was smooth and easy. Jasmine helped me thru email to explained me how the item was, it was very professional. Good communication.

January 8, 2026
Advertisement
Rated 5 out of 5 stars

Great experience working with Jasmine

Jasmine worked with me to get a fair price on a product. She made sure I received the product in a timely fashion and even verified that I received it. Exceptional service, product quality, tracking and packaging. I will be back for my next purchase!!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful, extremely fast responses

They had a relatively obscure part for an older laptop, in new condition at a reasonable price. Associate Ben was very helpful with my order, ensuring that I had the correct part and fast. Will definitely use their services again if the need arises

January 9, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

avoid avoid avoid avoid

I do not know where all the positive comments come from but this place is a mess and I would NEVER recommend them- EVER!!

I placed an order for a M.2 SSD - after 2 days I check the status, 2 days after I sent a request asking for a status I get told the item was out of stock and a link to DOUBLE the price item was given.

There are other like items with closer cost to the one in my order that were not used to fill the order or offered, just told me to place a order for twice the cost.

I canceled my order, (took me yet another day to get support to do this) so now we are at 5 days of nothing.

Placed a new order for one of the like units I found, again 3 days later I am told they are out of stock and a link to that same DOUBLE THE COST item given and told, just go make a new order.

Really, here we are, almost 2 weeks in and two orders for two different parts are "sold out".

What a poor company shopping experience to have sold two different units that are out of stock. In 2026 I cannot believe any shopping cart experience to be this horrible.

Support not willing to offer a like reasonable substitution is disappointing and ever so alarming they did it TWICE.

No idea how people have anything good to say about this outfit.

January 12, 2026
Unprompted review
Server Blink logo

Reply from Server Blink

We are sorry to hear this. Product availability can change quickly due to supply and demand, and when that happens our team shares the options currently available. While we understand this wasn’t the outcome you were hoping for, we sincerely apologize that this process didn’t meet your expectations and appreciate you sharing your feedback, which helps us improve how we communicate and handle inventory situations.

Rated 5 out of 5 stars

This was my first time using Server…

This was my first time using Server Blink for work-related orders. Steve was extremely responsive and helped complete the necessary paperwork to comply with government regulations for placing orders. The product's cost was far better than competitors', and the attention to detail during the process was something other companies should strive to achieve.

December 16, 2025
Rated 5 out of 5 stars

Server Blink Came to Our Rescue!

Our company required Meraki antennas on very short notice for wireless access points scheduled to be installed in a warehouse the following week. After researching multiple vendors, we found that all were experiencing extended backorders of several weeks. Server Blink stood out as the only vendor with the required antennas in stock.

Thanks to the excellent communication and responsiveness from Chris, Simon, and Steve, on the Server Blink team, our order was processed quickly and shipped within a couple of days. We also appreciated the competitive, discounted pricing they were able to offer.

I highly recommend Server Blink for their strong inventory availability, expedited shipping, and outstanding customer service.

December 3, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look