Where else can you look to see basically every option known to man for a person’s caster/roller needs?! While I haven’t used the welding cart much yet that I added roller wheels to, I feel confident... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Service Caster co & USPS did great. Package, well packed, and delivered earlier than anticipated, showed good teamwork between Service Caster& USPS. Package arrived at local PO this morning, and w/... See more
Company replied
The casters on my dining chairs were breaking due to our dry climate. I received no response from the furniture manufacturer and had to research replacements myself. These existing casters are uniqu... See more
Company replied
Company details
- #2 of 51 best companies in Manufacturer
- #16 of 246 best companies in Business to Business Service
Written by the company
We are a premier manufacturer, supplier and distributor of casters and wheels. Selling both nationally and globally, Service Caster handles sales from consumers and B2B. Our on-site sales staff has the knowledge and experience to assist in choosing the appropriate casters for your application. For sales and customer service, please call our office in West Reading, PA, at 1-800-215-8220.
Written by the company
Contact info
9 South 1st Avenue, 19611, West Reading, United States
- 1-800-215-8220
- info@servicecaster.com
- servicecaster.com
4.9
Excellent
13K reviews
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Reply from Service Caster
Hi Jodie,
We're happy to hear that you had a positive experience with our fast shipping, great communication, and many choices. Thank you for your feedback.
The process of ordering was quick and…
The process of ordering was quick and efficient. The only problem I had was that the agent taken the order did not ask what the inside diameter was of the section for the peg and I got sent a three-quarter versus a 7/8 the problem has been handled efficiently and I'm happy.
March 3, 2026
Reply from Service Caster
Hi Scott,
We appreciate your feedback and are glad the ordering process was quick. We're happy the issue regarding the incorrect stem size was resolved efficiently. We value your business.
Reply from Service Caster
Hi Ralph,
We're happy to hear that you had a positive experience with our website and shipping speed. Thank you for your feedback; we appreciate it.
fast shipping
March 2, 2026
Reply from Service Caster
Hi Elvin,
We're happy to hear that you had a great experience with our affordable, high-quality items and fast shipping. Thanks for your positive feedback!
Reply from Service Caster
Hi Randy,
We're happy to hear that you had a great experience with our affordable, high-quality items and fast shipping. Thanks for your positive feedback!
Reasonable price good customer service
March 3, 2026
Reply from Service Caster
Hi,
We appreciate your positive feedback and are glad you found our prices reasonable and our service helpful. Thank you!
Great service
March 5, 2026
Reply from Service Caster
Hi William,
We appreciate your positive feedback and are glad you found our prices reasonable and our service helpful. Thank you!
Reply from Service Caster
Hi Tony,
We're happy to hear that the replacement casters were a perfect fit for your needs. Thank you for sharing your positive experience with us!
The process was easy and quick
March 4, 2026
Reply from Service Caster
Hi Andre,
We're glad the process was easy and quick for you. Thank you for your feedback!
Really impressed with the customer…
Really impressed with the customer service. I was uncertain about the caster size, so they had me send a photo with measurements. The advice was spot-on, and the correct part arrived promptly. Efficient and very helpful throughout.
January 19, 2026
Unprompted review
Reply from Service Caster
Hi Florence,
We're happy to hear that you were impressed with our customer service! We appreciate you sending the photo and measurements, and we're glad our advice helped you get the correct part quickly. Thank you for your positive feedback.
Order delivered promptly
Order delivered promptly, price was fair quality seems to be good
March 3, 2026
Reply from Service Caster
Hi Gary,
We appreciate you taking the time to leave us this fantastic review! We're happy to know the order was delivered promptly and the quality seems good.
Reply from Service Caster
Hi Dustin,
We're happy you received the product quickly. Thank you for your positive feedback; we appreciate it!
Reply from Service Caster
Hi Eric,
We appreciate you sharing your feedback! We're happy to hear that you received fast shipping and found good quality and value in our product.
Good quality heavy duty castors I used…
Good quality heavy duty castors I used to build a heavy tool box stand. Thanks guys.
February 27, 2026
Reply from Service Caster
Hi Danien,
We're happy to hear that our heavy-duty castors met your needs for your toolbox stand! Thank you for sharing your positive experience with our product.
Fast email response to my questions
Fast email response to my questions. Casters fit perfectly on my KLR722 Snap-On box. Nice quality and great price too.
February 28, 2026
Reply from Service Caster
Hi Mike,
We're happy to hear that our email responses were fast and helpful. We're glad the casters fit your Snap-On box perfectly. Thank you for the positive feedback on the quality and price!
Reply from Service Caster
Hello Brett,
We're happy to hear that you had an excellent experience with our fast delivery service. We appreciate you working with us!
Good technical advice
I ordered replacement twin wheel casters for an office chair. The website advice on accurately measuring the attachment shaft assured that I received the correct product the first time.
February 26, 2026
Reply from Service Caster
Hi Kent,
We're happy to hear that the information on our website helped you accurately measure the attachment shaft and receive the correct twin wheel casters for your office chair the first time. Thank you for your positive feedback!
Reply from Service Caster
Hi Todd,
We appreciate you taking the time to share your feedback. We're happy you had a great customer service experience and fast shipping!
Excellent item
Excellent item, very high quality pair of strong casters for my convertible medium-duty dolly. Easy to order. Excellent value. Perfect.
February 23, 2026
Reply from Service Caster
Hi Roy,
We're happy to hear that you found our casters to be a perfect, high-quality, and strong addition to your dolly. We appreciate your positive feedback and are glad you had an easy ordering experience.
Service Caster was quick to get my…
Service Caster was quick to get my order out. Would have prefered UPS or USPS instead of Fedex but I didn't know if I could make that choice. Only issue was that the caster I received would not take grease. Hope it holds up to my palleted wood being loaded with a hydraulic tractor loader...
February 26, 2026
Reply from Service Caster
Hi Tomapo farm,
We appreciate you taking the time to share your feedback. We're happy to hear that your order was shipped quickly. We regret that the caster would not take grease and any inconvenience with the shipping options. Your feedback is valuable, and we will review our processes.
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