SetraHost Reviews 113

Setra has been a great and affordable hosting provider to our new company. We wanted an easy to use service for our email and website and setra has delivered so far with easy to use services and a fast setup process. Although a major data center outage in Texas took many hosting providers including setra unexpectedly off-line, they provided timely updates on twitter and email, and restored service as quick as possible. That’s what we appreciate the most from setra, communication, and service. Their tech support responds promptly too and helped me fix a simple issue.

Damon worked with me on some difficult issues and was extremely responsive on questions and got the problems solved. I really appreciate him. This client is the first one I've recommended setrahost for and is my first experience with setrahost and I'm glad to see setrahost really step up and get my site going. With this positive experience I can refer new clients to this hosting with confidence.

Damon listened and acted to ensure my site was switched to Setrahost malware free and back online. He went the extra-mile to sort it all out to my specifications. What I particularly liked, was ONE person helped me, not myriad tech-help consultants (like at my other host) who could not focus for long as they were servicing multiple customers at once! Thank you!

Setrahost has been so amazing, and it's been a breath of fresh air. I was with Bluehost for years and only had problem after problem with them. All of my websites were hacked and they tried made me pay a massive amount of money to clean everything. Setrahost did it all for free, and have been so good to work with since. They are happy help whenever I need it and always go the extra mile. I actually can't recommend them enough and always get my clients to use their services. Thanks for everything!

I was with my last hosting company for 20 years and their support was abysmal but hackers had trashed the files in my account and I knew switching would be difficult. But after some minor login issues were quickly solved by Setrahost support, everything has been smooth with no problems at all.

Keep up the good work. I appreciate quick response

Damon and Steven have been provided great support so far and I am very appreciative!

Setra Host is SO helpful! I had Bluehost, and during my last stint with them I had many issues and had to contact their support 5 times and didn't get any help from them. My site would crash for days with no avail. The last person I talked to on Bluehost even said that my site had some serious issues they couldn't solve (and it took them 30 minutes), and that they had to take my request to a higher up case. So after my complaining about them on Twitter/X, Setra Host found me, swooped me in and saved my site! They were incredibly helpful, kind, and responsive, and they said that there were no "issues" that Bluehost spoke of. They were able to migrate my site within a few hours, and now it's faster than ever! Whenever I see someone complain about Bluehost, I immediately tell them to move over to Setra Host instead! I can't recommend them enough!!!

Before switching to SetraHost, I was with Bluehost for a number of years and that was a hot mess! I made the switch to SetraHost almost a year ago and support has been fantastic! The migration of my website was extremely smooth and I faced minimal downtime, barely any! If there are any issues, SetraHost support posts regularly to keep their customers informed. Honest communication--that makes all the difference. Plus, their rates are extremely fair. Can't thank them enough!

BEST HOSTING PERIOD!!! Their customer service is unmatched! I run my own company that needs to create dozens of sites so i've used every hosting company. Setra is the best hands down. Really fast servers and again, CUSTOMER SERVICE IS 15 STARS!!

I decided to switch to SetraHost because I needed a provider that didn't restrict their users from accessing things. SetraHost has been fast and I've been able to easily access the services I need.
My welcome email included everything I needed to get set up quickly, and breeze through setting up my reseller plan since I manage multiple websites.
I haven't needed support for anything, but I have asked a couple of questions about potential upgrades, and I always receive a reply within minutes.
Pricing is excellent as well for what you get. I can highly recommend this host because they care more about their customers than the big name hosts where you're just a client #.

Update 8/12/2025
I'm still a client of SetraHost and after almost 2 years, everything has continued to be amazing. I absolutely continue to recommend them with confidence!

Just spent the evening transferring all my domains over. SetraHost is the place they will call their forever home. They have phenomenal support. They answered all my questions, showed me directly where to process it, walked me through the tough part. I'm so happy to have my websites on SetraHost. I know they are in great hands.

EDIT: 02/29/2024
What had been a great experience has not tanked. Reliability issue, downtimes in the evening (even though they don't last long) and the absence of customer support.

As mentioned on Reddit and other places I'm not beginning to think it's 1 guy with 1 server. Since I signed up, I ONLY get replies from Damon. Now when you open a support ticket, they go unanswered or even read for 3 DAYS. I was just following up on a ticket, hence the feeling to edit my review.

ORIGINAL REVIEW: 03/13/2023
It has now been a full 4 months since switching from HostGator over to SetraHost. Saying this is the best move I've made would be an understatement. My main goal was finding a non-EIG owned hosting company. SetraHost reached out via twitter after complaining about HostGator.

I'm currently hosting between 6-9 WordPress sites with SetraHost and so far I'm very happy. I was not too sure about switching over primarily because they do not have a support phone number you can call in but just a portal to submit tickets, a support email or chat feature.

There was an extended downtime for 1 day (about a total of 3 hours) but beside that no hiccups. I am stumped as it appears the same person Damon, hello Damon is the only person handling all my support tickets. Who knows, maybe behind the curtain it's Damon trying to build a new company and host provider and so far he's doing a great job.

I had considered going with nixihost which has great reviews and is actually located in the same city I am. The decision to go with SetraHost was based on most other host having inode limits for cPanel accounts. Mine is over 300,000 for all my hosted content so a more expensive dedicated plan is required with most other providers but SetraHost has no inode limit.

Setra host always go the extra mile to help.

Quick response to tickets I submit. It's always appreciated! You guys care!

Setra Hosting made my page load faster than it did when using blue host top shared hosting plan! Crazy! Their customer support is amazing so far! They are really knowledgable and kind.
Update: Their Customer Support Speed is slower than bluehost. They have a ticket based system instead of live support. Just be aware incase you need fast support.

Thank You Setra,

I recently started using SetraHost and from the first moment the experience has been wonderful! I was looking to have a website hosted and asked for recommendations on which plan would be best fit for my needs, and they were very helpful in helping me pick a great plan that would work best for my situation.

Their site is very easy to navigate, understand, and their support is top notch! They even have a great knowledge base full of helpful information, which is easy to understand too.

I HIGHLY recommend using SetraHost for your hosting needs! You'll receive Fair pricing, incredible fast support, and always a awesome experience!

I've only been with them a few weeks, but so far they've exceeded expectations in every way.

I switched after they reached out to me on Twitter in response to an angry Tweet about yet another BlueHost outage. The prices seemed great and I liked everything I read, but I had some concerns about the migration process. Namely, how long it would take and if my site would go offline during the process.

SetraHost was super patient, answered all my questions, and didn't pressure me into anything. When I decided to make the move it was after 10 p.m. but they were able to migrate my site within an hour the same night! Not only that but they communicated with me via Twitter DM throughout the entire process to let me know what was going on.

It was seamless. My site never went down and hasn't since, fingers crossed. It's also faster than it was with BlueHost, and I'm paying half as much.

Two big thumbs up from this new customer.

SetraHost saved my site and business when bluehost went down. They are efficient and effective and I cannot recommend them enough. Grateful!

I am very happy with SetraHost; they have provided prompt and excellent support and a great product.