Seure Reviews 

268
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 202 reviews, reviewers had a great experience with this company. Customers frequently mention that customer support is extremely responsive and genuinely helpful, ensuring that replacements and questions are handled very quickly. Consumers also love the stylish design, premium quality, and durability of the watch bands and phone cases, which fit well and feel very comfortable during daily wear. Some reviewers were not happy with unexpected shipping delays, lengthy waiting times, and persistent difficulties getting timely updates regarding missing orders. A few people also mentioned occasional issues regarding incorrect product sizing or magnets failing to hold securely during their daily activities.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers expressed great satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are very timely,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the comfortable feel, stylish look,... See more

Order

People report ambiguous experiences with order processes, as many consumers praise the ease of placing... See more

Response time

Consumers find response time to be satisfactory, noting fast replies, timely answers from customer support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a leather band it was not as expected, I wanted to return but the team let me chose another one and shipped it free of cost. The other band exceeded all my expectations and it was great in q... See more

Rated 4 out of 5 stars

First time purchasing Seure band. It took a lot of effort to cut the band and making sure it fits. Unfortunately, I cut too much and ended up reaching out to the Seure team to get a replacement. To... See more

Rated 4 out of 5 stars

Very happy with the bands I ordered! Love the magnetic snap! Only issue I had was tracking update. It had my package sitting in Linden NJ for 7 days without movement. Something I’m sure the compan... See more

Rated 5 out of 5 stars

Ordered the Magcase Metal for my orange iPhone 17 Pro. Fast delivery and ready beautiful case. The color matches 100% and I get a lot of questions and compliments about the case. Also, customer auppor... See more



Contact info

4.0

Great

TrustScore 4 out of 5

268 reviews

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No recent history of asking for reviews

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4.0

All reviews

(268)

226 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful service

Awful service. Ordered phone case on 1st June and still not arrived today 1st August.
Constantly having to email and no replies. Today refusing to make a refund in absence of the item, which is clearly lost in transit.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Seure's custom service department…

Seure's custom service department responded quickly and even offered me a small refund for losing my Apple watch with a Seure band, even though it was mostly my fault for doing something stupid. This convinced me to order a replacement band! Nice work

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fearless Silicone Magnetic band for Apple Watch

This is the second time I bougth the magnetic bands, and the durabillity of them are extraordinary. My work is hard, and demanding. It really takes it toll on the wrist band. So after 2 years it started to show wear. I need my clock with me at all times, so to have a good looking, easy adjusting wrist band like the Seure Fearless Silicone Magnetic band, It`s just magic. Order prosess is easy and I was suprised how quick it apeared in my mail box. Thank you!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a case for my 17…

I recently purchased a case for my 17 pro I phone. What a great piece of engineering. But a few weeks down the line I had an issue with the locking mechanism. I contacted SEURE and received a reply the next day. I explained my situation , sent some photos and they agreed to send me a new case. No problem. That’s 5 star service for you. Well done.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Support bent over backwards to make sure everything was right. That’s how you do business!!!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

I love the bands and great customer service

I love the bands, they fit well and look great. A range of styles from work/tidy to sporty. I appreciate the great follow-up service from staff when I needed assistance. This is really great to know that someone can help if you have a quesion about an order.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Magnetic loops Apple and Garmin

I've bought magnetic loops for Apple Watch and Garmin Forerunner. Straps are of great quality, magnets are strong enough so the watches seem to remain safe on the wrist no matter the activity so far (did some gravel cycling, running and swimming), adjustment steps are reasonably small so I'm able to find comfortable fit 99% of the time.

Customer support exceeded all expectations. After I realized I had ordered a strap with the wrong garmin connector, they went ahead a sent a replacement at once. I could not have asked for more.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great Watch Band

Firstly, the Apple Watch bands are of high quality and look great.
Secondly I had a small customer service issue and they responded immediately and were more than helpful.
I highly recommend this company.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, there was a minor fault with my secure phone case. I emailed with a photo and received a positive response same day, offering a free replacement with shipping costs covered.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

A++ Customer Service

Customer service experience was amazing, I cut the band a little too tight for my liking based off of instructions, they are shipping me a new replacement band.

June 29, 2026
Unprompted review

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