Silver Gold Bull Reviews 

4,902
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and professional service, often highlighting the helpfulness of the staff and the ease of the purchasing process. Many people appreciate the clear communication regarding order progress and delivery times, even during periods of high demand. The products are frequently described as high quality, accurate, and arriving in perfect condition, with many reviewers expressing satisfaction with their orders and the overall delivery service. However, some customers experienced significant delays in receiving their orders, with some waiting months and needing to make multiple calls or emails to resolve issues. A few people also reported problems with incorrect customs forms for international shipments and issues with the delivery company.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt, discrete, and... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Product

Users describe positive interactions with product, consistently praising its high quality and condition upon... See more

Service

People report positive experiences with service, often describing it as flawless, fantastic, and great.... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in perfect or good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every transaction is easy. Silver Gold Bull explained that my order would take a little while to be delivered because of the spike in interest of precious metals. So because they communicated that... See more

Rated 5 out of 5 stars

I've been doing retail business with them since 2022 and now have a trading platform on their website since the beginning of Nov. 2025. Having made double-digit phone calls to them in managing my reta... See more

Rated 5 out of 5 stars

Silver Gold Bull always kept me informed of the progress of my order during an extremely busy period of silver trading. At no time was I concerned about the status of my order and delivery time. Excel... See more

Rated 5 out of 5 stars

SGB is reliable and consistent. I was notified that my order would be delayed given, what I assume is the high demand for silver. I had sent a note asking if I could have at least the gold that I or... See more


Company details

  1. Gold Dealer

Written by the company

Silver Gold Bull Canada is Canada's leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(4,902)

338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

After failing to receive an order due…

After failing to receive an order due to a shipping address error I decided to cancel my order. Silver gold bull hasn't refunded me and its been 2 weeks with no update or progress. I wouldn't do buissness with them again. Buyer beware

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fast transaction

Fast transaction, good communication. I had an issue with my order and they fixed it right away. Short delivery time.

March 28, 2026
Unprompted review
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Rated 3 out of 5 stars

Excessive delays and errors in shipment receiving

Customer Service was good but issue to resolve errors made in shipping, address truncated were difficult to fix between silver gold and UPS resulting in delay of product returning a d my paying additional reshipping charges. Total time to re ie e both shipment 4 us weeks and multiple calls

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Abundant Inventory

It's always great to buy from Silver Gold Bull because, for one, they have plenty of inventory to choose from.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast shipping and great service

Fast shipping and great service. I am currently waiting several months from other dealers like TD Precious Metals to fulfill orders and SGB delivered in less than a week. Awesome!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast shipping!

Very fast shipping!! They never disappoint!! I’ve ordered with other and I’m still waiting not idea. I will continue to use silver and gold bull. Especially if they give me a discount on my next order with this awesome review;)

April 1, 2026
Unprompted review
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Rated 1 out of 5 stars

I give them 1 star rating on their…

I give them 1 star rating on their buyback of some of my metals. Firstly, there was some communication issues on my order which required several email and phone calls to get it corrected on the buyback. If I were to make an assumption I would say it relates to the enunciation of the English language. However, emails should have clarified it all. Secondly, a timely deposit into my account wasn't as timely as presented. Matter of fact, I'm still waiting on that deposit today, which should have taken place but has not yet. We'll see if that happens. My advice, start recording the buyback transactions to eliminate confusion, something that is s not currently being done. As for purchasing through them, I have had no problems and the pricing is good. I don't know if that's attributed to the company getting your money versus paying out their money. Just saying, but I might consider future purchases depending on how things resolve themselves......so, now that the end of the day is here with no deposit, I called and spoke with them and am now being told it will be another 24-48 hours to be deposited. They promote themselves as to a quick turn around on verification of buybacks with deposits hitting your account within 48 hours. Mine is taking more than 4 days or 96 hours. Seems there's a huge disconnect with what they promote on their buyback verses actual reality. I'll stop short of calling it an outright fabrication. Someone there has dropped the ball and no one wants to take responsibility. They just want to smooth talk you as if that's an acceptable response and move on about their business. Maybe it's a Canadian thing, but that bovine scatology doesn't fly hear in the U.S.A. Any one considering using them ought to consider who they're dealing with.

April 20, 2026
Unprompted review

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