SGK Distribution Ltd Reviews 

30,113
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 10,187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting excellent communication with timely updates and accurate arrival estimates. The staff are frequently highlighted for their politeness, professionalism, and willingness to go above and beyond, assisting with item placement. Many people describe the overall service as outstanding, efficient, and hassle-free, often exceeding expectations. However, some customers experienced significant delivery delays and rescheduling. A few other people also felt that items arrived damaged or with missing parts, leading to frustration. Some reviewers also noted poor communication, with missed calls or a lack of updates regarding their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting excellent... See more

Staff

Users describe positive interactions with staff, frequently highlighting their politeness, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the staff for being polite,... See more

Product

People report ambiguous experiences with product quality and delivery, with some customers expressing delight... See more

Customer communications

Reviewers mention positive feedback about contact, with many customers appreciating the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What excellent service both from the manufacturer and supplier. We ordered our mattress on Wednesday afternoon, were up in the Highlands of Scotland and when they said we’ll deliver by Friday we thoug... See more

Company replied

Rated 5 out of 5 stars

There was an unfortunate delay but the efficient sytem gives updates on expected time, amount of prior deliveries and map tracking. The guys rang to advise they were nearby and very polite. They bough... See more

Company replied

Rated 5 out of 5 stars

Communaction was excellent. Delivered on time and driver called to give us a ETA out with the live tracker that's given to you. Also had to post a note with an alternative number which was updated a... See more

Company replied

Rated 5 out of 5 stars

Great Communication from SGK . Message/texts & e mails to confirm delivery day and time . 40mins before delivery had a phone call to say on the way! Great service. You have time to put a messa... See more


Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. Logistics Service
  4. Shipping Company
  5. Shipping Service
  6. Storage Facility

Written by the company

We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(30,113)

9,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery very efficient

Delivery very efficient. A very pleasant and polite delivery team.

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Graham Rolfe,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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Rated 5 out of 5 stars

Exceptional service

Team of 3 , very polite and professional, phoned to give me a half hour time slot - arrived when they said they would - unpacked and put settee in room , took packaging away . Brilliant !

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Mrs Preece,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very helpful..

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear John Bolah,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service—thank you!

The bunk bed weighed 70 kg, but the delivery team still carried it to the second floor without any issues. Excellent service—thank you!

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Shivshankar Swamy,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Customer,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service! The mattress arrived on time, and the delivery team was friendly, professional, and handled everything with care. They made the whole process quick and hassle-free. Very happy with the service and would definitely recommend!

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Elis Myustedzheb,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Fast efficient and delivered when they…

Fast efficient and delivered when they said they would.

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jamie,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

the delivery company kept us informed…

the delivery company kept us informed and kept to the time slot of 3 hours and also rang an hour before delivery to tell us we were next to be delivered within an hour and brought goods into the house Great service and communication will use again

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Michelle Wozencroft,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Outstanding service

There was a real mix up from the shop with my delivery, nothing to do with this company, however team of Neeraj, Nihal and Sunil were brilliant and making sure we had a safe delivery, going out of their way and working to support our needs. I am very grateful and the lads are a credit to your company.

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Tania Tomlinson,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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Rated 5 out of 5 stars

Great delivery service & communication

Great delivery service & communication. The rug was extremely well packaged and brought to my front door with care.

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Michele Van Noorden,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

The two boys where a fantasy help can’t…

The two boys where a fantasy help can’t fault them any above and beyond excellent service

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Jason Killoh,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Ordered was delayed by 1 day but had…

Ordered was delayed by 1 day but had good communication so not an issue. Delivery arrived on time the next day, delivery team were friendly and helpful thank you

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Melanie,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Received parcel in good condition

Received parcel in good condition,
The delivery persons are kind & humble, Thank you ..

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Karthick Raman,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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Rated 5 out of 5 stars

Very good

Very good. Arranged the delivery for the correct day as agreed on purchase and arrived perfectly on time and dropped off at my door.
Thanks

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Dean Warren,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Simple and easy

July 9, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Sam,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Phoned me to confirm address half hour…

Phoned me to confirm address half hour before delivery and arrived on time with no problems

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear E Solomon,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Very professional company

Very professional company, kept me informed when my delivery would arrive. The courier was very courteous and professional.

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Martin Rees,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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Rated 5 out of 5 stars

Excellent communication

Excellent and frequent updates about delivery and polite and helpful on arrival. On time. Everything delivered in good order.

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Judy Dennett,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 1 out of 5 stars

VERY damaged box and soaked items.

The box came in hideous condition. It was all wrapped in some odd material which was then fastened together and there was NO way of identifying anything was wrong with the box until i fully opened it, ofcourse after signing. The box was soaked in water/oil and the parts were falling out. I will now email their team, if they wont offer a replacement/partial refund then i will be fuming since these items are not cheap.

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Oliwier Filipowicz,

We're sorry to hear about the condition your order arrived in.

We'd just like to clarify that the packaging you received was exactly as it came to us from the supplier. We don't repackage or alter the supplier's packaging before dispatch, so unfortunately any issues relating to the condition or quality of the packaging itself would need to be raised directly with the supplier.

If the is damaged or if parts are missing, please contact us and we will look further into this.

We hope we're able to resolve this for you as quickly as possible.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Helpful

It was easy to check the arrival time of my delivery using the tracker. The delivery guys were helpful, carrying the package to where I wanted it.

July 8, 2026
Unprompted review
SGK Distribution Ltd logo

Reply from SGK Distribution Ltd

Dear Alice K,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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