What excellent service both from the manufacturer and supplier. We ordered our mattress on Wednesday afternoon, were up in the Highlands of Scotland and when they said we’ll deliver by Friday we thoug... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was an unfortunate delay but the efficient sytem gives updates on expected time, amount of prior deliveries and map tracking. The guys rang to advise they were nearby and very polite. They bough... See more
Company replied
Communaction was excellent. Delivered on time and driver called to give us a ETA out with the live tracker that's given to you. Also had to post a note with an alternative number which was updated a... See more
Company replied
Great Communication from SGK . Message/texts & e mails to confirm delivery day and time . 40mins before delivery had a phone call to say on the way! Great service. You have time to put a messa... See more
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communications and live tracking.
Excellent communication on delivery and tracking. SGK give a live feed of tracking so that you know exactly where your items are and number in the delivery list. Delivered heavy items well and took care of them.
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Col,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Advertisement
Highly professional and caring staff...
Highly professional and caring staff...
Highly recommended...
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Abdul Shah,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Hatice,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Useless
Just put items over the gate and left them there in full view of all and sundry. Useless
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear B Diskett,
We're very sorry to hear about your experience and understand your frustration.
Our instructions to the driver were to leave the item in a safe place, and we appreciate that leaving it over the gate and in full view did not meet your expectations of a secure delivery.
We sincerely apologise for the inconvenience caused and will share your feedback with the relevant team to help prevent this from happening again.
Thank you for bringing this to our attention.
Many Thanks,
The SGK Team
Reply from SGK Distribution Ltd
Dear Dianne Williamson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Advertisement
Really great team delivered my mattress.
Really great team delivered my mattress. Carried it in and were very kind with my dog!
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Aspen Glencross,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Awesome
The delivery guys rang to say what time delivery! Were very polite and nothing was to much trouble..
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Debra,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
SGK have been great from start to…
SGK have been great from start to finish. Clear communication. Speedy delivery. Made contact the day before delivery with an estimated timeframe, on the morning of delivery, contacted with an ETA, arrived dead on the ETA. Both guys were very smart, friendly, polite and helpful. Credit to the company. Thank you.
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Andy Porter,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Suki Bains,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Advertisement
excellent service by these guys
excellent service by these guys, on time, considerate and careful
July 7, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear David Maurice,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Easy to confirm time slot and to track…
Easy to confirm time slot and to track location on day of delivery. Received a call 30 mins before delivery. Found our house with no issue and placed my item where I wanted it.
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear A Powell,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very friendly and helpful pair of young men
Received a text 1 hour before to say the the hey would be approximately 1 hour if that was ok, they then arrived on time and rang me to say they were here, very friendly and helpful pair of young men, who carried a very heavy roll of vinyl flooring into the house for me and put it where I asked. Thank you
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Lynsey Benson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery of table
Was kept well informed of my delivery. Item delivered safely and was extremely well packaged. Do not know how the delivery men managed to work in such high temperatures. Well done
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Christine Cole,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Advertisement
Had a phone call half an hour prior to…
Had a phone call half an hour prior to delivery. Carried heavy parcel through to correct room. Requested my signature and left. Two polite and courteous young delivery men.
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Lynne Sawley,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Carried the mattress upstairs for me…
Carried the mattress upstairs for me which was a lifesaver
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Martyn Rushin,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Well informed in advance of delivery…
Well informed in advance of delivery time and came well within the 1st hour lovely guys very professional , quick and easy
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Nigel Allen,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very communicative customer service
Very communicative customer service . Delivered the n time and great stuff. Thank you. I am happy customer!
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Dobrinka Stefanova,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Advertisement
Reply from SGK Distribution Ltd
Dear Samantha Jane,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
If SGK are the main delivery agents for…
If SGK are the main delivery agents for Origin mattress's I would have thought they would unpack the delivery and open the mattress up and take away the packaging.
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
If only all delivery companies were as…
If only all delivery companies were as efficient and offered such great service. Kept up to date throughout, received call from driver. Drivers were helpful and polite. Tracking function was really useful.
July 6, 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear MH,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.