Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
Company replied
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Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more
Company replied
Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again
Company replied
Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate t... See more
Company replied
4.6
Excellent
31K reviews
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Replied to 99% of negative reviews
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A good delivery service, but one thing left me feeling uncomfortable
Overall, I was really happy with the delivery service from SGK Distribution Ltd. I was kept well informed about the delivery and the driver’s journey, he arrived on time, and he was very friendly and polite throughout. The flooring was brought inside through my doorway, and the service itself was great.
However, there was one thing that left me feeling a little uncomfortable on reflection. I had put my two French Bulldogs outside while the flooring was being brought in. The driver was by my side gate and asked if he could have a look at my dogs, and then asked if he could take pictures of them. At the time, I didn’t think much of it because he had been friendly, and I agreed without giving it much thought.
It was only afterwards that I started questioning it and wondering why he wanted pictures of my dogs. I can’t say what his intentions were, and I’m not accusing him of anything, but as a dog owner, I did find it a little strange and concerning when I thought about it afterwards.
It’s a shame because, apart from this, the delivery experience was very positive. I would recommend the delivery service itself, but I do feel it’s worth mentioning this experience, as it left me with mixed feelings.
October 19, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Terri Cunningham,
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you were kept well informed throughout the delivery process and that our driver arrived on time, providing a friendly and professional service.
We're sorry to hear that part of your experience left you feeling uncomfortable afterwards. We understand your concerns regarding the interaction involving your dogs, and we appreciate you bringing this to our attention. We take customer feedback seriously and will ensure this is raised with the relevant team.
We're glad that the delivery itself was a positive experience and appreciate your balanced and honest feedback.
Many Thanks,
The SGK Team
very prompt timed delivery
very prompt timed delivery
delivery men very pleasant, helpful, and efficient
October 19, 2026
Unprompted review
Reply from SGK Home Delivery
Dear G Buller,
Thank you for taking the time to leave us a 5-star review! We're pleased to hear that your delivery was prompt and that our team were pleasant, helpful and efficient.
We really appreciate your kind words and will be sure to pass your feedback on to the delivery team.
Many Thanks,
The SGK Team
Helpful delivery guy
The guy delivered a 4m x 3m roll of vinyl single handed and managed to get it round corners. Above and beyond
October 12, 2026
Unprompted review
Reply from SGK Home Delivery
Dear SB,
Thank you for your fantastic feedback! We're delighted to hear that our driver went above and beyond to ensure your vinyl was delivered safely, especially given its size. We really appreciate you taking the time to recognise his efforts and will be sure to pass on your kind comments!
Many Thanks,
The SGK Team
Absolutely no complaints
Absolutely no complaints. The guys delivered on time with plenty prior warnings about the exact time they would arrive. Excellent service.
October 19, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michael Matuszak,
Thank you for your lovely review! We're pleased to hear that your delivery arrived on time and that you were kept well informed throughout the process. It's great to know our team provided an excellent service. We really appreciate your feedback!
Many Thanks,
The SGK Team
Item delivered however was badly…
Item delivered however was badly damaged. Trying to get someone to respond was frustrating. Finally got them to agree to send a replacement, however this took ages and after trying to get an answer from the courier company I sent an email to say how I was contemplating cancelling so they went ahead and cancelled. Upon trying to get them to reinstate they then wanted to charge me which I disputed. Eventually after weeks I got a replacement
September 21, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Autotech Cheshire,
We’re sorry to hear about your experience and the frustration caused by the damaged delivery and delays in arranging a replacement. We understand how disappointing this must have been, particularly with the communication difficulties and confusion surrounding the cancellation. This is certainly not the level of service we aim to provide. We appreciate your patience throughout the process and are pleased that you eventually received your replacement. Thank you for taking the time to share your feedback, which will help us identify areas where we can improve our service.
Many Thanks,
The SGK Team
I recently used SGK to deliver 2 sofas…
I recently used SGK to deliver 2 sofas and chair from Abode. In less than 12 hours from them receiving the order I had my first notification. On day 4 the units were on their way and the SGK system mapping showed where they were minute by minute. The original 3 hour slot was superceded and I didn't need to wait in. Sofas delivered by the most polite SGK team. Thank you SGK 5 star service indeed.
October 13, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Colin Sunter,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you were pleased with our communication, live tracking system and delivery service. It's especially lovely to know that our delivery team made such a positive impression. We really appreciate you taking the time to share your experience and hope you enjoy your new sofas and chair!
Many Thanks,
The SGK Team
Very pleasant men
Very pleasant men , fast and efficient in what they do. Also quick delivery even to out of the way place.
October 12, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Findlay,
Thank you for your lovely feedback! We're delighted to hear that our delivery team provided a friendly, fast and efficient service. We really appreciate you taking the time to share your experience and hope to deliver to you again in the future!
Many Thanks,
The SGK Team
Communication was excellent got updates…
Communication was excellent got updates about my delivery right up to the time they fetched my order would recommend to friends and family
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Lisa,
Thank you for your wonderful feedback! We're delighted to hear that you were kept well informed throughout the delivery process and that our communication met your expectations. We really appreciate your recommendation to friends and family and hope to deliver to you again in the future!
Many Thanks,
The SGK Team
Great service from SGK Distribution
Great service from SGK Distribution. Kept us updated with expected delivery time and took great care of our package. Would highly recommend and will definitely use them again.
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Customer,
Thank you for your fantastic feedback! We're delighted to hear that you were happy with our delivery service, communication and the care taken with your order. We really appreciate your kind words and recommendation, and look forward to delivering to you again in the future!
Many Thanks,
The SGK Team
Great service no problems
Great service no problems, came in the time slotted, were polite all in all a great service thank u 👍
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Sophie Dockerty,
Thank you for your fantastic feedback! We're delighted to hear that you were happy with our delivery service, communication and the care taken with your order. We really appreciate your kind words and recommendation, and look forward to delivering to you again in the future!
Many Thanks,
The SGK Team
Pretty good
Pretty good. Keep you informed.
Actually have customer service
October 14, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Dave Franks,
Thank you for your feedback! We're pleased to hear that you were happy with our communication and customer service. We always aim to keep our customers informed and provide a helpful, reliable service. We really appreciate you taking the time to share your experience!
Many Thanks,
The SGK Team
Two lovely guys delivered my carpet
Two lovely guys delivered my carpet. Very helpful and carried it in where I wanted it...exactly what I paid for. Very polite and punctual.
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jo Langford,
Thank you for your lovely feedback! We're delighted to hear that our delivery team were polite, punctual and helpful, ensuring your carpet was delivered exactly where you wanted it. We'll be sure to pass your kind comments on to the team. We really appreciate you taking the time to share your experience!
Many Thanks,
The SGK Team
Great communication
Great communication, kept updated on delivery, friendly delivery guys
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Patricia Whitehead,
Thank you for your kind feedback! We're delighted to hear that you were happy with our communication and delivery updates, and that our friendly delivery team made your experience a positive one. We really appreciate you taking the time to leave us a review!
Many Thanks,
The SGK Team
Great to deal with...
Great company to deal with, tracking was easy and realiable, was given option to accept or change delivery date/time and I tracked during the day and guys rang when 30mins away to give me time to get to house. Both were very plesent, placed the 3 items in porch and as this was 1700 i'm sure they had had a long day already but treated like it was first of the day. Thank-you
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Karl,
Thank you for your fantastic feedback! We're delighted to hear that you found our tracking system easy to use and appreciated the delivery updates and flexibility. It's especially lovely to know that our delivery team provided such a friendly and professional service, even towards the end of a busy day. We'll be sure to pass your kind comments on to the team. We really appreciate you taking the time to share your experience!
Many Thanks,
The SGK Team
Absolutely fab seller, & delivery guys!
I had my fridgefreezer delivered today by two lovely young men, both helpful, courteous, friendly-& smiley.
I would recommend this seller & his delivery men without hesitation.
(I've spoken to the seller twice on the phone, & he is just the nicest person!)
All in all, I am VERY happy with my fab new fridgefreezer, & everything that that involved.
Please, if you've nothing kind to say, just don't say anything.
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anji Scott,
Thank you for your wonderful feedback! We're delighted to hear that our delivery team were friendly, polite and helpful, and that your fridge freezer arrived safely. It's lovely to know that you had such a positive experience throughout. We'll be sure to pass your kind comments on to the delivery team. We really appreciate your recommendation and hope you enjoy your new fridge freezer!
Many Thanks,
The SGK Team
I ordered a carpet
I ordered a carpet. The van broke down so I was informed they would be late, so no problem. When they arrived there were two men who in the dark got my carpet inside without any problem. They were really efficient.
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Charlie,
Thank you for your lovely feedback! We really appreciate your patience and understanding regarding the unexpected vehicle breakdown. We're pleased to hear that our team kept you informed and that, despite the delay and challenging conditions, your carpet was delivered safely and efficiently. We'll be sure to pass your kind comments on to the delivery team. Thank you again for taking the time to share your experience!
Many Thanks,
The SGK Team
Doorstep delivery only was a surprise
Doorstep delivery only was a surprise, the delivery team of two would not deliver the fridge freezer into the house. This was not communicated in advance. Terrible service if I could give a zero I would.
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Antony Upton,
Thank you for your feedback. We're sorry to hear of your disappointment with the delivery service. We would like to clarify that your order was placed with a doorstep-only delivery service, meaning the delivery team were not required to bring the appliance inside your property. This delivery information was stated at the time of purchase. We apologise for any confusion and appreciate you taking the time to share your experience.
Many Thanks,
The SGK Team
Delivery of Gym equipment
Thay called the day before the delivery to give me an estimated time slot. Then called again in the morning of the delivery with a 45 minute window.
Then when they arrived they kindly unloaded the equipment into the shed for us. Very helpful and polite.
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jo Anderson,
Thank you for your fantastic review, Jo! We're so pleased to hear that our team kept you well informed throughout the delivery process and were happy to help get your gym equipment into the shed. It's great to know their helpful and polite service made a difference. We really appreciate your feedback!
Many Thanks,
The SGK Team
Amazing solid furniture in absolutely…
Amazing solid furniture in absolutely over the moon the way how smoothly it all went 😊😊😊
October 12, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Melanie Stanfield,
Thank you for your lovely review, Melanie! It's wonderful to hear how happy you are with your new furniture and that everything went so smoothly. We're delighted to have played a part in such a positive experience. Enjoy your new furniture!
Many Thanks,
The SGK Team
Excellent service and delivery was…
Excellent service and delivery was perfect
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Stephen Wall,
Many thanks for your 5-star review, Stephen! We're really pleased that everything went perfectly with your delivery. Providing a smooth and reliable service is always our aim, so it's great to receive such positive feedback.
Many Thanks,
The SGK Team
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