Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more
Company replied
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Excellent..the delivery guys were on time, extremely polite and efficient. They phoned 20 minutes in advance, listened to directions (our house is not easy to find) and the tracking was kept up to dat... See more
Company replied
Great communication re delivery. Guys Paul and Love were polite, friendly and helpful. They put our wardrobe together which we weren’t expecting. Would be confident to use their services again
Company replied
Ordered bed settee, delivery was good, very informative information keeping me up to date of every process on a regular basis by email & text. The 2 guys gave me a call about 1/2 hour with estimate t... See more
Company replied
4.6
Excellent
31K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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If i could put zero terrible
If i could put zero terrible
Waiting days for my item
To then be told
It’s not coming as the van broke down it will come tomorrow they call back to back to confirm another spot only to call
The next morning to say it’s not coming today
No reason and I have no idea when I item will come
I haven’t received such complacency in a delivery company
Honestly a very bad service I will never order something that uses this company
October 17, 2026
Unprompted review
Reply from SGK Home Delivery
Dear M B,
Thank you for sharing your feedback. We're very sorry to hear about your experience and sincerely apologise for the repeated delays and inconvenience caused. We completely understand how frustrating it must be to have your delivery rearranged more than once, particularly after being given confirmation of a new delivery date. We also apologise for the lack of clear communication regarding the further delay. This is certainly not the standard of service we aim to provide, and your comments will be passed on to the relevant team for review. We appreciate your frustration and are sorry that we have let you down on this occasion.
Many Thanks,
The SGK Team
Arrived promptly on time as and carried…
Arrived promptly on time as and carried my new mattress to the bedroom in a couple of minutes.
October 12, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mearman,
Thank you for taking the time to leave us a review! We're glad to hear that your mattress arrived promptly and that our delivery team made getting it into your bedroom quick and easy. We hope you enjoy your new mattress!
Many Thanks,
The SGK Team
Were happy enough with our item it will…
Were happy enough with our item it will do exactly what we wanted, we had a few changes of delivery times BUT we had a delivery date of 19th October but we got it on 15 th October so the delivery changes were not a major problem the delivery team put the parcel where we wanted it as it was quite heavy they did a great job
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear D Reuben,
Thank you for sharing your experience! We're pleased that your order arrived earlier than originally expected and that our delivery team were able to help with your heavy item. We appreciate your understanding regarding the changes to your delivery times and are glad everything worked out well in the end. Thank you for your kind words!
Many Thanks,
The SGK Team
Firstly want to thank the 2 delivery…
Firstly want to thank the 2 delivery guys. They have been on the road since the crack of dawn.
Very polite and offered to help put the carpets round the corner to place on stairs.
Carpet is really good quality and delivery was in just a couple days up to north east of Scotland
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Wayne Alan Willetts,
Thank you for such a thoughtful review, Wayne! It's especially nice to hear your appreciation for our delivery team and their hard work, particularly after such a long journey. We're delighted that your carpets arrived quickly and that the team were polite and helpful. We'll make sure your lovely comments are passed on to them!
Many Thanks,
The SGK Team
Good delivery, helpful drivers
Good delivery, 2 guys working late delivered at 19.15… everything in good condition and brought inside house. Got text and phone call when near. Thanks
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear C Ryder,
Thanks so much for your positive feedback! We're happy to hear that your items arrived safely and in good condition, and that our drivers were helpful despite the late delivery time. It's also great to know you appreciated the text and phone updates. Your kind words mean a lot to our hardworking team!
Many Thanks,
The SGK Team
Top service
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Robert Poenaru,
Thank you for the 5 stars, Robert! We're delighted that you were happy with the service you received. Your support is greatly appreciated, and we look forward to providing the same great service again in the future!
Many Thanks,
The SGK Team
Excellent service
Excellent service , very professional and respectful
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear JT,
We're so pleased to receive your lovely feedback! It's fantastic to know that our team's professionalism and respectful approach stood out during your delivery. We'll be sure to share your comments with the team. Thank you for choosing SGK Distribution.
Many Thanks,
The SGK Team
Excellent, how deliveries should be done.
Excellent, the two guys arrived on time and telephoned to confirm. They were polite, unwrapped both chairs and took away the packaging. They then carried the chairs into the room for which they were intended.A very good service.
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anthony,
Thank you for your wonderful feedback! We're delighted to hear that our delivery team arrived on time, kept you informed and provided such a helpful and professional service. It's great to know that everything was taken care of, from unpacking your chairs to placing them in your chosen room. We'll be sure to pass your kind comments on to the team. We really appreciate your review!
Many Thanks,
The SGK Team
This is a great courier service
This is a great courier service and wow these guys work hard and do a long day. They provide excellent information on delivery dates and have tracking information so you can see the exact time of delivery. They telephone to check you are available. They delivered to me at 7pm having been on the road all day and still had two drops to make. They were very careful with the delivery and were polite and friendly. I would highly recommend them.
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Paula Keats Crompton,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Avoid at all costs
Very poor service…!
My parcel was Originally booked in by them for Tuesday 13th so i waited all day then after calling them was notified ‘so sorry there is a warehouse problem and delivery will be tomorrow Wed 14th. Email received to confirm same with delivery between 09.00hrs and 11.00hrs and ‘click to confirm on email link’ i did this and once again waited in for delivery which did not arrive so once again i called them and received another ‘sorry theres a problem with warehouse’ excuse and delivery was then confirmed via email and link for Thursday between 09.00hrs and 11.00hrs which did not arrive. Once again i called the factory at 11.45hrs and was told there was a problem with truck but my delivery would come within 1 to 2 hours maximum.
Called at 13.45hrs and demanded a call back, i was then assured i would get a call within 15mins from driver. I didnt however get a call until 14.55hrs from driver and delivery eventually came at 15.50hrs.
This company is very unreliable - 3 days I waited and only received info when i called them.
HORRENDOUS SERVICE AND AVOID AT ALL COSTS.
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Anthony Makin,
We’re very sorry to hear about your experience and sincerely apologise for the repeated delivery delays and lack of communication.
We understand how frustrating it must have been to wait in for three days without your delivery arriving as scheduled. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.
We apologise for the inconvenience caused and thank you for your feedback.
Many Thanks,
The SGK Team
Absolutely horrendous customer service
Absolutely horrendous customer service. Tried to deliver a damaged item and tried to blame the sender
October 16, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mr C,
We’re very sorry to hear about your experience and apologise for the frustration caused. We understand your concerns regarding the attempted delivery of a damaged item and the way the situation was handled.
This is not the level of service we aim to provide, and we’re sorry that we fell short of your expectations. Thank you for bringing this to our attention.
Many Thanks,
The SGK Team
Very good!
I was told an estimated time, kept informed,arrived on time, delivered with care, delivery drivers very helpful.
Thank you.
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Jean,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Outstanding service,well above our…
Outstanding service,well above our expectation,
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Robert,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Fantastic delivery staff
Fantastic delivery staff, friendly and helpful. Given updates regarding delivery date and time, which was extremely helpful. Would highly recommend and definitely use again,
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great communication
Great communication with plenty of notice for their arrival. Item was well secured in the van and the two chaps were helpful carrying it to where I needed it. It was a nice early delivery so didnt affect my working day.
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Michelle Sanna,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great friendly delivery and…
Great friendly delivery and communications. Top Service 👍
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Adam Hopkins,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great delivery
Great delivery. Arrived a day early and in excellent condition. The company contacted me frequently to let me know the tracking for delivery.
October 14, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Mohamed,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Home Delivery
Dear Sab F,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery was on time and two guys were…
Delivery was on time and two guys were very helpful
October 15, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Elizabeth Nuttall,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Polite and friendly guys
Polite and friendly guys, no issues with the delivery service.
October 10, 2026
Unprompted review
Reply from SGK Home Delivery
Dear Ange Chapman,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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