SGK Home Delivery Reviews 

31,180
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent in every way. The guys who delivered were friendly, polite, helpful and extremely professional. The items were brought to the room we wished where they were unpacked and checked over pr... See more

Rated 5 out of 5 stars

Excellent delivery service. The app was very informative and up-to-date. We knew exactly when our parcel was being delivered and was contacted by the driver when he was on his way. Well done. Wish a... See more

Company replied

Rated 5 out of 5 stars

Came earlier than my delivery window which was better for me (they rang 45 mins before arriving) so that was great, unpacked my TV carefully and checked it all worked fine. Great service thank you

Rated 4 out of 5 stars

Unfortunately, the delivery driver and his assistant delivered my Gas Oven one hour late but, it wasn't their fault, as there was a serious traffic jam all of London on the 30/10/2026. I am in the m... See more

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4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(31,180)

8,380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I was informed the my delivery would be…

I was informed the my delivery would be between 3pm and 6pm. I made arrangements accordingly. Delivery did not turn up until 8.30pm. Although I was informed that it would be after 6pm it progressed gradually until 8.30pm The 2 guys were very polite and put my item in the correct place

October 9, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Bryant,

Thank you for your feedback. We apologise for the delay in your delivery and understand how frustrating this must have been, especially as you had made arrangements around the original time slot.

Unfortunately, delays can sometimes occur due to circumstances beyond our control, but we appreciate your patience and understanding.

We're pleased to hear that our delivery team were polite and helpful, and we'll be sure to pass on your kind comments.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Absolutely outstanding service from the…

Absolutely outstanding service from the 2 delivery guys this morning. They were polite and helpful, even asking if they should remove their shoes before going into my room. Would definitely recommend this company as it’s my second positive experience from them.

October 12, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Linda G,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Brilliant company and service thank you

Brilliant company and service thank you

October 7, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Lauren,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

A little delay but was delivered on…

A little delay but was delivered on date stated and time!Great delivery guys

October 8, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Paula,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Impressive service

The team showed ingenuity and were incredibly helptand courteous. V impressed 🙏

October 12, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Ben Hynes,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Delivery of artificial grass

The 2 young men were very polite friendly and really helpful. They carried my grass for me to where I wanted it and it was very heavy. So thank you. I would definitely recommend this company for delivery’s and while waiting they kept me updated which is good.

October 6, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Gina Oatley,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Good communication

Good communication, arrive when stated & they brought my fridge freezer into the house for me.

September 7, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Shirley Williams,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

They kept us informed of our delivery…

They kept us informed of our delivery date and time slot and were professional.

October 8, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Mrs B,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I was happy with the delivery service…

I was happy with the delivery service the two lad were helpful and polite they were very careful with how they handled everything

October 11, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear William Thatcher,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Received delivery on time

Received delivery on time
Great communication
Left exactly where i asked
Perfect service

October 6, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Louise Smart,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Fantastic service delivery made on time…

Fantastic service delivery made on time will definitely inform family and friends to use if required in the future

October 11, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Alex Riach,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great communication and helpful staff

Great communication. My delivery arrived on time and the staff could not have been more helpful. The access to my property is tricky and they took it in their stride and with a smile! Thank you.!

October 8, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Helen Williams,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

I was given a three hour delivery…

I was given a three hour delivery window on the day I received a call narrowing that down to one hour which was extremely helpful.Excellent service thank you

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Jane Forrest,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service

Great service, good communication

September 29, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Clive Cooper,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 3 out of 5 stars

Poor communication

Delivery of washing machine was scheduled for 9am -12 noon, so we waited in, but there was no delivery.

At 12noon I decided to email the company. The only live link was an accept/refuse the scheduled slot, which I was reluctant to click on as I had already accepted the slot. When I clicked on it I found the delivery had been rescheduled for 1.10pm, then when no washing machine arrived at 1.10pm I went back to the link and found it had slipped to 3.20, then slipped further to 3.40pm.

Surely if the drivers realised they weren’t going to make the original slot they should have messaged us to let us know, so we didn’t waste our day.

When the washing machine eventually arrived it was delivered safely and the driver and his assistant were pleasant.

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Paul and Meg,

We're sorry for the delays and the inconvenience caused with your delivery. We understand how frustrating it must have been waiting in all day without receiving any updates.

We apologise for the lack of communication and appreciate your feedback, which we'll pass on to the relevant team to help improve our service.

We're glad to hear your washing machine arrived safely and that the delivery team were pleasant.

Many Thanks,

The SGK Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, lads did a really good job.. very happy thank you!!

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Chris Mills,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Polite helpful guys On time

Polite helpful guys On time. Let us know they were 30mins away.

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Janet Tracey,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Excellent service

The delivery men were polite and efficient.

October 2, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Glynis Howard,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Great service

Received regular telephone updates and delivered when they said they would. Great service

October 10, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear BMc,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

Rated 5 out of 5 stars

Quick delivery kept me informed and…

Quick delivery kept me informed and the delivery guys where very polite and helpful I will be back to purchase again soon. Highly recommend thank you!

October 9, 2026
Unprompted review
SGK Home Delivery logo

Reply from SGK Home Delivery

Dear Kiara,

Thank you for your 5-star review!

We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.

Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.

Thanks again for your support, we look forward to serving you again in the future.

Warm regards,

The SGK Team

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