shift.com.au Reviews 427

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see w... See more

Rated 5 out of 5 stars

The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... See more

Rated 5 out of 5 stars

Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... See more

Rated 5 out of 5 stars

I was really impressed with my Get Capital experience. All the staff I have spoken with have been great. In particular, I spoke with a lovely customer service officer at 5:20pm on Friday (I’m sorry, c... See more

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Company details

Written by the company

Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms.    Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control.   Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses.   Shift is headquartered in North Sydney, New South Wales, Australia.   


Contact info

3.9

Great

TrustScore 4 out of 5

427 reviews

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Rated 5 out of 5 stars

feedback for Cynthia

Very happy with Cynthia that was very patient with me to set my password and show me how to manage my portal.
Excellent service.

December 3, 2019
Rated 5 out of 5 stars

Get Capital = Exceptional Customer Service

I received exceptional customer service form the staff at Get Capital. The whole process took less than 8 hours from enquiry to being set up with the user-friendly and easy to use customer portal.
Get Capital has ensured that our cash-flow over our quieter period keeps our suppliers and our staff happy. I highly recommend Get Capital.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

So good

So good! Client Portal is amazingly simple to use unlike some others.

November 29, 2019
Rated 5 out of 5 stars

Easy to work with!

Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process made this company great to work with!

November 27, 2019
Rated 5 out of 5 stars

Love the product!

We love how easy it is to manage and the fact that payments are automatically debited from our account. The product is very user-friendly and helps a lot to manage cashflow. The only addition I would suggest is to have a page dedicated to invoice history so we can (re)send remittance advice to the different vendors.

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Fast and easy to use. Shawn is extremely helpful and quick to get hold of whenever needed.
Highly recommend this service

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Need money to expand my business

Need money to expand my business, went to the banks, it was very difficult to get money since my business has only been trading for 9 months plus the interest rate I getting is almost 20%. Got in touch with GetCapital, I explained my situation and they helped me to set up a business overdraft which I can pay back any time. Great help and excellent service. The whole things only took one days to set up and I was able to get money next day. High recommended!

November 20, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Facility and helpful staff

Fantastic facility. In busy turnaround business cycle, this is what you need. It's fast and efficient.
Friendly, and helpful staff (Shawn), always response to inquiries in a timely manner.
Thank you GetCapital!

November 19, 2019
Unprompted review
Rated 1 out of 5 stars

Disclosed purpose of loan on…

Disclosed purpose of loan on application, the went through the process and then said we can’t lend for that purpose, credit history not a problem.

Now I have reference on my credit history I need to explain.

Had they said no from the start this wouldn’t have been a problem

November 14, 2019
Unprompted review

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