Shipping Amazon Reviews 

I was expecting a delivery of perishable goods today from an independent retailer. I got home from work and found the package laying on the sidewalk up to my house. It rained while I was at work.The retailer chose to ship via Amazon Shipping for some reason, and the lazy driver couldn't even be bothered to bring the package to my porch, where it would be covered. From the positioning of the package, I suspect the driver stood in my driveway and threw the package up onto the sidewalk. I've already informed the retailer that if they ever ship my order through Amazon Shipping again, I will never purchase from them again.

It's funny that Amazon would even call this "Amazon shipping," since the one thing they cannot do competently is ship anything.

You to be a great company to buy from, no more. It is really a terrible place to buy from. I wish someone would start a company that Amazon use to be with good customer service and products. It is terrible place to now.

Items that are supposed to arrive never shipped, but Customer Support will do nothing other than lie that it will come the next day (which it never does). The customer is stuck, powerless, with no course of action. The customer loses hours and hours trying to get help that never comes.

Horrible shipping, if any of your orders is apparently being delivered by Amazon shipping, might as well forget about it cuz they literally take weeks to deliver. I had ordered an Eletric Guitar and an Amp, In which for literally a week straight, they refused to update my order, when I called the customer care support, they ensured me by saying the packaging was a bit damaged so its gonna fixed and delivered the very next day but obviously that didn't happen and the package was the transit for literally a whole week. Worst shipping, Poor updates, False customer service, Just Horrible.

I have had 3 different sellers send me packages using Amazon delivery services, none of them have been delivered. 1 was supposedly damaged and returned, the other 2 claimed to be delivered on days where we were home all day. I have ring cameras at both entries to my home, as well as 2 dogs who's life's mission is to catch any and all delivery drivers.

Amazon shipping is by far the worst experience ever. They have lost my packages multiple times. I have to go through who I purchased from to get any sort of satisfaction. If you email them they will admit to losing it. But will leave it in transit running late. Well when that happens you have to wait 14-30 days with some vendors to even start a replacement or refund. Absolutely terrible. Unfortunately the have a lot of money but I would love nothing more than to see this company belly up. Very unacceptable! Do better!!

Absolutely dreadful I had a delivery today on new year's eve
Your driver came to my property and left my parcel on the floor in the lobby area where anyone can walk in and take it.
What make this so ridiculous is that they didn't even knock my door or ring my buzzer.
How on earth can you say delivered
And why is you courier allowed to do this you can clearly see its just left on the floor outside the lift in the lobby area.
I'm fuming 😡

They always misdeliver our packages. Then they lie to the shipper. Forcing me to lose the money. Theit delivery photo always clearly shows the wrong house. I would give them negative stars if such a thing was possible.

On 12/1/25, ordered 25 items for Christmas presents. Three weeks later - only 1 has arrived. Grandchildren will be disappointed. Amazon is pretty bad right now.

I am not received my order but they updated delivered in the tracker there is no response from customer service I lost my money

My package arrived in Memphis and disappeared after that, no updates in 7 days. Now I have to wait to be refunded on the American Eagle package and have to replace Christmas gifts!

Amazon continues to use ASL for delivery. Why they would continue to damage what should be most important, Customer Service, at the hands of the worst of the worst is mind numbing. I have contacted Amazon to demand zero deliveries by ASL, but all my efforts have been for not. This courier company is an industry joke, but it makes no difference to Amazon. A company this size has leverage, use it!!

2025 has been the worst year for delivery. You are depending on USPS to deliver your packages and they are overloaded and can’t handle the volume. Go back to UPS for backup or you will start losing customers. I am a Prime customer, and this has not been prime service this year!

Horrible service. Attempted to deliver and refused to leave it in mail room and sent it back to the place I bought it from. Customer service is also no help.

Terrible, Amazon shipping received the parcel Sunday and it was apparently going to be delivered Monday. I requested delivery Thursday, spent all day monitoring with the page saying it was going to be delivered but no update. Unsurprisingly my parcel was not delivered. Friday page updated to say it would be delivered that day and it was finally scanned out at 4pm. Waited all evening, no delivery. Scanned out again today, Saturday, this time given a time slot that keeps changing. Wasting a Saturday night to see if a parcel that should have been delivered 2 days ago finally gets delivered. And with previous issues with Amazon if it will actually be delivered to my front door or dumped in an unsecured communal doorway which is nowhere near my front door.

Really poor courier service. Parcels delayed no updates. Not turning up when they do update the time which means you can't leave your home is a form of imprisonment. They should be investigated.

I guess this is the same as Amazon Shipping UK. Just stayed in all day waiting for a book from abe books as it was pouring with rain and I didn't want the book to get wet. Received a text during the afternoon from the delivery driver saying he had left the book by my bins in the front garden. If he knocked on the door neither the dog or I heard it and the package goes through the letter box without any problems. Why did he leave it out in the rain? He did a least put it in a plastic bag but water had started getting through to the packaging though thankfully not the book itself. I changed my arrangements for today specifically to wait in for this book. It does not help e-commerce that the delivery companies that they have to rely upon are so incredibly bad.

Terrible service. Package arrived but put beside my bin. Even though it was 7.09pm and I was in waiting . Didn't ring the door bell or knock the door. There web site would not work to complain about it