My 2018 T120 Bonneville needed its first oil change under my ownership. I gave Shirlaws a phone to make sure they had everything I needed and were open on the bank holiday. I turned up the next day, h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been dealing with Shirlaws for a number of years now, but this last bike purchase was made memorable by Keith, the Shirlaws salesman. Nothing was too much trouble for him, he answered all my q... See more
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Took my bike in for a 24 month service, Kawasaki Versys 1000, excellent throughout, they started the service on time and the service was detailed with a video from the technician. I thought this was... See more
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Dealt with Daniel Flett to purchase a 1 year old demo KTM 790 Adventure with 7 miles on it. The price was comparable with unregistered examples of the same year from English dealerships. Daniel ackno... See more
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Company details
Written by the company
We are a family run business and have been since 1928. Serving the North East of Scotland and further afield with franchises for Husqvarna lightweight, Kawasaki, KTM, Silence E Scooters along with SYM & Keeway 50cc/125cc. We have the North of Scotland's largest selection of pre-owned bikes. We have the North of Scotland’s biggest & best selection of clothing with trained staff on hand to assist. Our service dept is always busy & with trained technicians for general service work through to performance upgrades, tyres, chains/sprockets & much more. MOT centre on site Shirlaws Ltd is registered in Scotland under company number: SC134694. Registered office address: Ker-An House Wellington Circle, Altens, Aberdeen, United Kingdom, AB12 3JG
Contact info
United Kingdom
- shirlaws.com
4.9
Excellent
173 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Thank you Shirlaws! Fantastic facility.
Just had my Honda serviced there and my BMW MOT'd. Brilliant experience with both events and their KTM890SMT demo bike which I was loaned was a hoot to ride! Very helpful staff at Reception, Service and also the Technicians who all took time to make my visit there enjoyable. Decent coffee too and a huge range of bikes and clothing. Well done Team Shirlaws!
October 8, 2025
Unprompted review
Reply from Shirlaws
Hi Scott,
Thank you for your fantastic review.
We’re delighted to hear that both your Honda service and BMW MOT were such positive experiences. It’s great to know the team across Reception, Service and the workshop all helped make your visit enjoyable.
We’re also pleased you enjoyed the KTM 890 SMT demo bike — they are certainly a lot of fun.
Thank you again for your kind words about the facilities, coffee and range of bikes and clothing.
Ride safe,
Shirlaws
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Done a part exchange for a New Triumph…
Done a part exchange for a New Triumph Gt Pro 900 with Daniel Flett at Shirlaws Aberdeen. Excellent salesman and walked me through everything with the deal to collecting the bike very though on explaining the menu and details of the bike. 👍
October 9, 2025
Unprompted review
Reply from Shirlaws
Hi Eric,
Thank you for your great review.
We’re delighted to hear that Daniel looked after you so well throughout your part exchange and new Triumph GT Pro 900 purchase.
It’s great to know he took the time to explain everything clearly, from the deal itself through to the bike’s menus and features on collection.
We hope you’re enjoying the new bike.
Ride safe,
Shirlaws
Great Service
Our neighbour needed a new tyre he had already bought fitted to his mobility scooter. I took the wheel off & went to “normal” tyre companies who said they couldn’t do it, so I tried Shirlaws. They were amazing, one of the service guys came out & fitted the tyre in 10-15 minutes & they refused to take any money. That’s what I call great service!
October 4, 2025
Unprompted review
Reply from Shirlaws
Hi Kevin,
Thank you for taking the time to leave such a kind review.
We’re delighted to hear that the team were able to help with your neighbour’s mobility scooter tyre and get everything sorted quickly for you.
Providing helpful service wherever we can is really important to us, so it’s fantastic to know that the team made such a positive impression.
We really appreciate your feedback.
Ride safe,
Shirlaws
Shirlaws
Doing business with shirlaws was easy
Lewis Carnegie did my bike exchange, bike delivered to my door I would recommend dealer ,bike lovely ask for lewis can't go wrong
July 18, 2025
Unprompted review
Reply from Shirlaws
Hi Mick,
Thank you for your kind review.
We’re delighted to hear that your bike exchange was easy and straightforward, and that Lewis looked after you so well throughout the process.
It’s great to know the delivery went smoothly too and that you’re pleased with the bike.
We really appreciate your recommendation.
Ride safe,
Shirlaws
Assistance received
Beginning of September 25, my wife and I, were going on a bike tour round Europe. Had a strange event with the bike which resulted in the engine management light coming on.
Rang up Shirlaw’s service department and spoke to one of the guys there ( I forget the name), I won’t go into details but the help and reassurance I received was second to none. A Triumph dealership had been contacted in Germany and arrangements made for me to go there and get the bike checked that was on the route I was riding. Outstanding!
September 2, 2025
Unprompted review
Reply from Shirlaws
Hi Iain,
Thanks so much for taking the time to share this—really glad we could help keep your European tour on track. Sorry to hear about the engine management light, but it’s great to know the team’s reassurance and the arrangements with the Triumph dealership in Germany made things smoother for you.
When you’re back, we’d be happy to give the bike a free health check for peace of mind—just give the service desk a shout and we’ll get you booked in.
Safe miles, and thanks again for choosing Shirlaws!
All the best,
Shirlaws
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Employees are very friendly and…
Employees are very friendly and helpful.
Great service.
And many thanks to Daniel Flett.
Really happy with my new bike.
Cheers.
September 13, 2025
Unprompted review
Reply from Shirlaws
Hi Jorge,
Thank you for your kind review.
We’re delighted to hear that you found the team friendly and helpful, and that Daniel looked after you so well.
Most importantly, it’s great to know that you’re really happy with your new bike.
Ride safe,
Shirlaws
New bike from Shirlaws
A really great welcome from the company. Daniel was welcoming, knowledgeable, friendly and couldn’t do enough to help me out. It was a pleasure doing business with him and the team. I couldn’t be happier with my new bike. Thanks Daniel for making it a great experience
September 27, 2025
Unprompted review
Reply from Shirlaws
Hi Andy,
Thank you for taking the time to leave such a great review.
We’re delighted to hear that Daniel made you feel so welcome and that his knowledge and support helped make the whole experience such a positive one.
It’s fantastic to know that you’re so happy with your new bike, and we really appreciate your kind words about the wider team as well.
Ride safe,
Shirlaws
Service Second to None
I purchased my motorbike from Shirlaws a couple of months ago.
I had arranged a test ride of the bike I was looking at with Daniel and he couldn't have been more helpfull.
Bike was ready when I arrived and my partner was looked after by all the staff while I was away.
Daniel sorted out my paperwork and filled out the road tax forms for me. All while constantly asking if we wanted coffee/tea/juice!
Then trying on trousers and jeckets upstairs, Louise was outstanding in her knowledge of her stock and helped my partner understand why using my second hand helmet wasn't a good idea.
Full disclosure, I had only come to test the bike and then buy it online, but Daniel, Louise and the rest of the staff at Shirlaws were so helpfull that I felt that buying the bike from here would be such a better option.
August 16, 2025
Unprompted review
Reply from Shirlaws
Hi Al,
Thank you for taking the time to leave such a fantastic review.
We’re delighted to hear that Daniel made the whole experience so easy and welcoming, from arranging the test ride through to sorting the paperwork and making sure you and your partner were looked after throughout your visit.
It’s also wonderful to hear that Louise made such a positive impression with her knowledge and advice upstairs in the clothing department.
We really appreciate your honesty about initially planning to buy elsewhere, and it means a lot to know that the service from the team made you choose to buy from us instead.
Thank you again for your kind words and support.
Ride safe,
Shirlaws
Top-Notch Customer Service from Start to Finish
I recently purchased a bike from Shirlaws Aberdeen as a surprise gift for my husband’s birthday, and I can’t thank Mark, Daniel and the rest of the team enough for their incredible support! From start to finish, they went above and beyond to keep everything under wraps and make the whole process smooth and stress-free.
Their communication was excellent, and they worked discreetly behind the scenes to make sure the surprise was perfect. The level of professionalism and genuine care they showed was outstanding. My husband was absolutely thrilled with his new bike, and it wouldn’t have been possible without their help.
If you’re looking for a dealership that truly cares about its customers and delivers exceptional service, I highly recommend Shirlaws Aberdeen. Thank you again for making this such a special experience!
July 17, 2025
Unprompted review
Reply from Shirlaws
Hi Elena,
Thank you so much for your wonderful review.
We’re delighted to hear that Mark, Daniel and the rest of the team helped make your husband’s birthday surprise such a success.
Keeping everything discreet and making the process smooth and stress-free was clearly so important, so it’s fantastic to know that the team delivered exactly that and helped create such a special moment.
We really appreciate your recommendation and your kind words about the professionalism and care shown throughout.
We hope your husband is loving his new bike.
Ride safe,
Shirlaws
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Stress free purchase
I have been dealing with Shirlaws for a number of years now, but this last bike purchase was made memorable by Keith, the Shirlaws salesman. Nothing was too much trouble for him, he answered all my questions honestly, returned my phone calls, and really went the extra mile to make sure I got exactly what I wanted.
If I could give out employee of the month awards, Keith would be my winner.
September 8, 2025
Unprompted review
Reply from Shirlaws
Hi Colin,
Thank you for your continued support and for taking the time to leave such a kind review.
We’re delighted to hear that Keith made your latest bike purchase such a memorable experience. It’s great to know that he went the extra mile, kept you informed throughout and made sure you got exactly what you wanted.
We’ll be sure to pass your comments on to Keith — he’ll be very pleased to hear he would get your employee of the month award.
Ride safe,
Shirlaws
2024 KTM790 Adventure
Dealt with Daniel Flett to purchase a 1 year old demo KTM 790 Adventure with 7 miles on it. The price was comparable with unregistered examples of the same year from English dealerships. Daniel acknowledged that and negotiated accordingly. He also arranged a test ride on a identical used bike.
Very happy with the deal and the service. Bike was prepared promptly and delivered on time.
September 11, 2025
Unprompted review
Reply from Shirlaws
Hi,
Thank you for your fantastic review.
We’re delighted to hear that Daniel was able to work with you to secure the right deal on your KTM 790 Adventure and arrange a test ride to make sure you were completely happy before moving forward.
It’s great to know that everything was prepared promptly and delivered on time as well.
We hope you’re enjoying the new bike.
Ride safe,
Shirlaws
Dealt with Daniel Flett
Dealt with Daniel, who was most helpful, and knowledgeable, during my purchase process.
Not pushy. Went the extra mile. (Am fussy, just like things done properly) big thanks Daniel.
Due to my health issues and height, am limited to what bike I can comfortably ride.
This bike became available, with some very nice extra’s.
Felt good when I sat on her, and on test ride.
Didn’t feel pressured into buying (would just walk, if I had!)
Heather (I think, at reception) had a decent banter with.
Plus the staff up in the accessories/clothing department,are super helpful.
September 9, 2025
Unprompted review
Reply from Shirlaws
Hi Mark,
Thank you for taking the time to leave such a thoughtful review.
We’re delighted to hear that Daniel was so helpful, knowledgeable and gave you the space to make the right decision without any pressure.
It’s great to know that the bike felt right for you from the moment you sat on it and during the test ride as well. Finding the right fit is so important, especially when comfort is a key factor.
We’ll also be sure to pass your kind words on to Heather and the team in clothing and accessories.
We hope you’re enjoying the bike and all the extras that came with it.
Ride safe,
Shirlaws
Satisfied Customer
Very pleased with the purchase of my used GS from Shirlaws. Daniel was my point of contact throughout the process and was very clear and professional at all times. Shirlaws agreed to perform a full “big” service as part of the deal which also included a comprehensive warranty and breakdown package via the RAC. I would recommend Shirlaws for both sales and service.
August 30, 2025
Unprompted review
Reply from Shirlaws
Hi John,
Thank you for your great review.
We’re delighted to hear that you were so pleased with the purchase of your GS and that Daniel provided clear and professional support throughout the process.
It’s also great to know that the service package, warranty and RAC breakdown cover helped give you extra confidence in the purchase.
We really appreciate your recommendation for both sales and service.
Ride safe,
Shirlaws
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Highly recommended Motorcycle Dealer
Highly recommend this motorbike dealership - a great friendly team that are passionate about bikes and good customer service. Follow up by Daniel Flett after my purchase was good, and setting up my first service was well organised too.
August 28, 2025
Unprompted review
Reply from Shirlaws
Hi Gordon,
Thank you for your kind review and recommendation.
We’re delighted to hear that you found the team friendly, passionate and focused on good customer service.
It’s also great to know that Daniel’s follow-up after your purchase and the organisation of your first service helped make the experience even better.
We really appreciate your support.
Ride safe,
Shirlaws
2022 Triumph Speed Triple 1200RS
Just traded my 2019 Yamaha MT07 for a 2022 Triumph Speed Triple 1200RS, what a machine! Daniel was very friendly, professional and easy to deal with, as were the rest of the team. There's an extensive choice of bikes in a fully stocked showroom, very impressed. Anybody looking for a bike should give Shirlaws a visit.
August 23, 2025
Unprompted review
Reply from Shirlaws
Hi Paul,
Thank you for taking the time to leave such a great review.
We’re delighted to hear that you had such a positive experience trading in your MT07 for your new Triumph Speed Triple 1200RS — what a fantastic machine.
It’s great to know that Daniel and the rest of the team made the process easy and enjoyable, and that you were impressed by the choice of bikes in the showroom.
We really appreciate your recommendation and hope you enjoy every mile on the new bike.
Ride safe,
Shirlaws
Triumph 1200 Tiger Pro
Well after 48 years of biking and getting through 20 different bikes I treated myself for my 21st!
Picked up my Triumph 1200 Tiger Pro today, well pleased & a shout out to Daniel Flett @ Shirlaws, pleasure doing business
August 29, 2025
Unprompted review
Reply from Shirlaws
Hi Chris,
Thank you for your fantastic review.
After 48 years of biking and 20 bikes along the way, your 21st sounds like a very special one.
We’re delighted to hear that you’re so pleased with your new Triumph 1200 Tiger Pro, and Daniel will be very pleased to know that he helped make the experience such a positive one.
Enjoy every mile on the new bike.
Ride safe,
Shirlaws
By far the best bike buying experience…
By far the best bike buying experience I've had to date. Super knowledgeable staff and made to feel welcome as soon as I set foot in the showroom.
Daniel had everything ready to go before my arrival and I was back out on the road in no time on my new machine. That's not to say I felt rushed, just very efficient with no faff! Everything clearly explained and organised.
Had a look around the massive showroom and the huge range of accessories and clothing before leaving and felt like a kid in a sweet shop. You need it? They probably have it - or I'm certain they could get it.
10/10 buying experience. Looking forward to my first service so I can have another look around the place.
August 22, 2025
Unprompted review
Reply from Shirlaws
Hi Cameron,
Thank you so much for your fantastic review.
We’re delighted to hear that this was the best bike buying experience you’ve had. It’s great to know that Daniel had everything prepared and organised for your arrival, making the whole process efficient and straightforward without ever feeling rushed.
We’re also pleased that you enjoyed having a look around the showroom and accessories department — there is definitely plenty to explore.
Thank you again for your kind words, and we look forward to seeing you again for your first service.
Ride safe,
Shirlaws
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New bike purchase
Just traded my 2020 Tiger 900 Rally Pro for a 2025 model and received great service from Daniel and the team. Some parts were swopped from old to new and some new accessories fitted too. Coordination between Robert on the Service Desk and Daniel in Sales was seamless. All in all a great dealer with great people in sales, service and clothing. Highly recommend.
June 12, 2025
Unprompted review
Reply from Shirlaws
Thank you, Hugh! Congratulations on your new 2025 Tiger 900 Rally Pro 🎉 We’re so pleased Daniel, Robert and the team made the whole process seamless—from swapping parts to fitting new accessories. It’s fantastic to hear you rate all areas of the dealership so highly. Enjoy every mile on your new bike, and we look forward to welcoming you back!
Shirlaws are by far the best!
Great selection to choose from. Knowledgeable advice, great financial planning and amazing quality motorcycles. Simple process thats easy to follow. Highly recommend.
June 28, 2025
Unprompted review
Reply from Shirlaws
Thanks so much, Graham! We’re delighted you enjoyed the whole experience—from the bike selection to the advice and finance process. It’s fantastic to know you’d highly recommend us, and we look forward to welcoming you back to Shirlaws again soon!
Know how to look after customers
I bought my Triumph Tiger 800 Sport from Shirlaws and had the first service last week. Firstly, because I had a date in mind they shortened the prep time of the bike from 2 weeks to 10 days, allowing me to collect on the one spare day I had.
They were also very obliging in doing a quick handover as I had an afternoon flight to catch and when I bought a dry bag they helped fit it and gave me a 10% discount.
For the service I asked nicely if they could fit a USB Charging point. They advised me on the most cost effective option, and despite being very busy fitted the unit as part of the service.
Really accommodating, and managed my stress well with great service.
Thank you all
August 5, 2025
Unprompted review
Reply from Shirlaws
Thank you, Jim! We’re delighted to hear you’re enjoying your Tiger 800 Sport and that our team could make everything work around your schedule. From the quicker prep and handover to fitting accessories and advising on cost-effective options, it’s fantastic to know the service made such a difference. We’ll be sure to share your feedback with the whole team — thanks again for choosing Shirlaws and ride safe!
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