Banner for Bodyform UK

Bodyform UK Reviews 

135
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the period pants, finding them comfortable, effective at preventing leaks and smells, and easy to wash. People often highlight the good quality, noting that the pants feel like normal underwear and are preferred over other brands, alongside appreciating the fast delivery. However, some people were dissatisfied with the return and refund process, facing difficulties in getting money back due to hygiene policies. A few other people also felt that the product quality was poor, experiencing issues like insufficient protection, leaking, unflattering thickness, or inconsistent sizing.

What people talk about most

Product

People report ambiguous experiences with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the high quality, comfort,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the promptness and speed of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money ba... See more

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 5 out of 5 stars

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy... See more

Rated 5 out of 5 stars

I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable an... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(135)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The process in trying to get refunded…

The process in trying to get refunded for product or exchange is frustrating and I still have not received refund or exchange as I bought multiple of the item. I don't think I will be using bodyform again.

January 22, 2026
Bodyform UK logo

Reply from Bodyform UK

Hi Hayley,

We're sorry to hear you were unsatisfied with the refund and exchange process. Please email support@shop.bodyform.co.uk with your full name and order number and we will look into this for you.

Thanks,
The Bodyform Customer Care Team

Rated 5 out of 5 stars

Great period pants

Great period pants, really pleased with the fit and usefulness of them (first time user!) Swift delivery too.

January 16, 2026
Rated 1 out of 5 stars

Period Pants

Took a week to arrive. Only opened 1 pair and tried to return unopened pack. Paid with PayPal but they wanted my bank details so unable to use their online form. Emails are answered but seem automated answers designed to frustrate purchasers.
Not happy, will not be reordering or recommending.
Email requesting feedback contained broken links so unable to leave one.

December 15, 2025
Unprompted review
Bodyform UK logo

Reply from Bodyform UK

Hi Nora,

We’re really sorry to hear that you’re not satisfied with the service or the products you received.

Please reach out to us at support@shop.bodyform.co.uk, and our team will be more than happy to help.

Thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Bad design for period pants and bad…

Bad design for period pants and bad customer service
I actioned the money back guarantee (which bare in mind only covers 1 pair of pants, and I got 3) and they didn't refund me after saying they would, one team told me to email another team and then they told me to email that team again, I am being passed around, all the time not getting a refund

December 11, 2025
Unprompted review
Rated 2 out of 5 stars

Mixed bag

One pair worked well (high waist comfort fit (moderate) but one leaked (high waist heavy) because the gusset is sewn too low. Both are the same size and style so you think they’d be the same but no.

November 12, 2025
Rated 1 out of 5 stars

No communication

Ordered two items, separate orders. There was an error with the delivery address. I have managed to get one refunded after both were marked as delivered. Royal Mail returned to sender and bodyform have not dealt with the second order, no refund, no return, no communication or update. I’d like my money back or my item .

November 23, 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Mrs Akbar,

I can see that you were refunded for both orders. If you are still experiencing problems then please do not hesitate to contact us as we're happy to help.

Thanks, the Bodyform customer care team

Rated 5 out of 5 stars

Don't hesitate, buy them!

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy to wash. I also think they've reduced my period pains! My teenage daughter also loves them as she finds pads uncomfortable and has issues with leaking. Buy them you won't regret it!

November 20, 2025
Rated 5 out of 5 stars

Brought 4 Knickers for my autistic…

Brought 4 Knickers for my autistic daughter who can not deal with sensory issues of pads and what a game changer. we had brought a different brand which where silky but again she would always struggle but when I brought one pair from the supermarket to try she LOVES these. Thank you bodyform =) periods knickers that are just the same feel as normal knickers

November 19, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look