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Bodyform UK Reviews 

137
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the exceptionally fast shipping service and find the period underwear extremely comfortable, wonderfully soft, and very easy to wear on a daily basis. Many people note that the items are reliable, highly effective at preventing embarrassing leaks, and simple to wash thoroughly after use. Some reviewers were not happy with the restrictive return policies and experienced frustrating delays when attempting to obtain monetary refunds or product exchanges. A few other people also felt that the sizing was quite inconsistent and reported occasional unexpected problems with leaking during wear.

What people talk about most

Product

People report ambiguous experiences with product, as feedback regarding quality and performance varies... See more

Quality

Reviewers highlight ambiguous aspects of quality regarding the period underwear. While many customers praise... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick shipping and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money ba... See more

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 5 out of 5 stars

I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy... See more

Rated 5 out of 5 stars

I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable an... See more


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3.5

Average

TrustScore 3.5 out of 5

137 reviews

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Replied to 35% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(137)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

Bodyform need to rethink their adverts as they are not working…

Bodyform may have longevity in the market of menstrual products but sadly they have no idea how to effectively show respect and dignity of communication in their adverts. At the end of the day the target audience is knowingly being offended. Why would anyone want to see being shown such graphic detail with blood and sitting on toilets and how to put a sanitary towel in a pair of pants on TV. Every month women have to deal with blood coming out of their bodies and extreme period pains and taking time off work to suffer it for over 40 years - why would we want to be reminded by TV adverts when we are eating our dinner or meals? Its off putting and hasnt made me want to buy any products from Bodyform ever so how can it be successful advertising if you are not showing respect to your target audience consumer???
There is a better way to advertise and just needed more consideration and respect. At the end of the day its the product not the person that is the key element.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Period pants for teens

I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable and it makes them feel confident that there will be no embarrassing leaks. They are so soft. It is a shame like all period wear you can't dry them in the dryer.

September 1, 2025
Rated 5 out of 5 stars

Great quality

Great quality, comfortable and reliable, given my daughter confidence and a good night sleep, no more waking up to change a pad or worry about leaking.

September 9, 2025
Rated 5 out of 5 stars

Ordered for my daughter who has autism…

Ordered for my daughter who has autism and finds per periods quilt difficult.
The pants themselves are nice and soft with the gusset not as bulky as some other brands we’ve tried which is great.
We ordered three spotty pairs and two black pairs so 5 in total, which was a bundle deal.
Used for the first time and they do exactly what they say they will. My daughter has heavy periods, these didn’t leak, no smells and she seemed very happy and comfortable. I think the fuller coverage is great and adds to the comfort.

August 18, 2025
Rated 5 out of 5 stars

BEST DECISION EVER

BEST DECISION EVER. Honestly, these are amazing, I will never go back to period products. These are so comfortable and are just look like a normal pair of knickers! 10/10 from me 🌟

July 28, 2025
Rated 1 out of 5 stars

Wrong items delivered - poor customer service

I got different items delivered and when I raised the issue (attaching the order and a picture of the items received), they told me that they would investigate what happened but after two weeks I have not heard anything from them.

July 22, 2025
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, correct sizes.
I would say these period pants last about 2 years based on my previous purchase.

July 21, 2025
Rated 1 out of 5 stars

Didn't received my order

Didn't received my order, and customer service didn't helped. Send my address and ask to send my order but my message was ignored, when I ask about my order after one week they ask my address again.. I send my address again and just get response that my case is closed. No confirmation that my order will be sent it to me or refund, nothing at all...

July 7, 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Irma,

We apologise for any issues you experienced when requesting a refund. I have looked at your order in the system and can see you were refunded on the 22nd July. We hope this is satisfactory however please do contact us on support@shop.bodyform.co.uk if you are still experiencing issues.

Many thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Absolutely dire - Avoid!!

Honestly, they have been so bad. I ordered 3 pairs of period pants, opened 1 and thought that the quality was poor, sizing wasn't great, and the gusset area felt like a nappy. I have spent nearly 2 weeks trying to send them back (not worn BTW!), but they just keep sending emails about wanting a reason (given multiple times), follow a link for 1 pair, but an alternative route for other 2. And ultimately, I still haven't been able to send them back because they haven't given me the necessary information. It's like they just font want to refund the customer (a bit like a notable sports store that you go direct to!). Will never use them again, and have nothing good to say about them, their products, or their service.

July 7, 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Sarah,

Thank you for getting in touch. I’m really sorry to hear about your experience and for any confusion caused.

To clarify, our 60‑Day Money Back Guarantee applies to one pair of pants. Any additional pairs that need to be returned or refunded have to go through a separate returns process, and I completely understand how this may have been unclear.

I’ve checked our system and can confirm that we’ve received your returned pair and the refund has been processed for you.
We genuinely value your feedback as it helps us improve, and I’ll make sure your comments are shared with the team.

If there’s anything else we can help with, please don’t hesitate to let us know.

Many thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Product is not fit for purpse

Product is not fit for purpse. Does not provide enough coverage at the front to prevent leakage. Can't even return because I opened all 3 pairs. Will never buy from this company again. Did men design these? Because it certainly looks like utter lack of understanding of the female anatomy. Don't waste your money.
Arrived in an envelope covered with a drawing of a flower made into a clitoris. Sent a complaint and was gaslighted that it's just an innocent flower. Well, I'm sure the male postie who handed me the parcel to my hand and smirked didn't think it was just a flower.

July 1, 2025
Rated 1 out of 5 stars

Absolutely shocking quality and unethical return policy

I wish I had read the reviews first... I had high hopes for this company and spent nearly £40 on three pairs of period underwear. What I received is UNWEARABLE, they look like diapers. The products look nothing like the website photos - online they appear sleek and flat, but in reality, the seams are bulky and the pad area is so thick it's more extreme than any heavy flow product I’ve ever used, and I only ordered light and moderate flow. I will bin them.

What’s worse is the return process. The underwear came in opaque paper bags, and apparently opening them voids your right to return. So… how are customers supposed to inspect the product to see that it doesn’t match the photos without opening them? This feels like a sneaky tactic, using opaque packaging so customers have no choice but to open it, then denying returns on that basis. It’s unethical, wasteful, and extremely disappointing.

I appreciate the mission behind period underwear, but this experience was honestly disheartening. The quality does not match the price, and the return policy feels like a trap. I DO NOT recommend buying anything from them.

July 7, 2025
Unprompted review

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