Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money ba... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.
Company replied
I've ordered twice from bodyform and am so happy with the period pants! I was skeptical about leaking and smells but I've never had any issues. They trap liquid well, there are no smells and very easy... See more
I have bought other brands of period underwear before but both my teenage daughters prefer Bodyform. They do admittedly wear them with a pad for convenience at school but they find them comfortable an... See more
Company details
Contact info
Southfield Road, LU6 3EJ, Dunstable, Bedfordshire, United Kingdom
- Support@shop.bodyform.co.uk
- shop.bodyform.co.uk
3.5
Average
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically takes over 1 month to reply
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I’m still waiting for a response to my…
I’m still waiting for a response to my email. Very poor service indeed
June 16, 2025
Returning items is difficult
Fairly easy to see order but returning has been problematic. I have arranged to return one opened pair of underwear under the returns app on their system. I contacted customer service about how to return the other unopened items I have. I did get a response and was asked to reply if I needed a returns number and address but as yet I have not received a response or a refund for the other item. Not exactly impressed with the lack of communication sadly.
June 19, 2025
Disappointed
Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I bought the High Flow pants as I am a heavy bleeder but after a 2 hours I'm leaking through. The padding is so excessive, it feels like I'm wearing a nappy, they are super visible fmtjrough any clothes I wear and yeah, just all round disappointed.
June 9, 2025
Great service and product
Easy to use website. Excellent service, quick delivery and well packaged. Not convinced on the actual product, seems well enough made and good quality but for me the padded area doesn’t go up high enough at the front.
June 2, 2025
Body
Body form was very quick to dispatch the item with the company delivering the item with the post office
June 3, 2025
Bodyform pants
My daughter loves these
Easy to use risen .wash. re use.
Easier than the pad s not so cheap to buy but worth the money as save on buying pads in long run .
Very fast delivery too...
May 30, 2025
Really good shop
Really good shop, fast to reply to queries. Happy to use again, in fact I've just done my 3rd transaction
April 14, 2025
Pleasantly surprised
Never bought period pants before and was wary of using but they have been amazing. Kept my teen clean and dry all day. Good fit.
May 16, 2025
Arrived on time in eco friendly…
Arrived on time in eco friendly packaging . Good quality . I would size up as a little tight. But definitely worth the money.
April 8, 2025
Didn’t feel it holds a heavy flow
Didn’t feel it holds a heavy flow. Wasn’t fully absorbing. Fine for lighter days
May 27, 2025
Quick delivery
Quick delivery, slight issue but quickly and satisfactorily resolved. The period pants offer an extra layer of protection for my daughter.
May 27, 2025
Returning items or getting a refund is not easy
I wanted to return Items or get a refund as items delivered were several sizes to big and it turns out that their own order number is not sufficient as evidence of order and payment. It is absolutely absurd
May 20, 2025
The night pads are very narrow
The night pads are very narrow, so they keep leaking. They’re long but too narrow to provide any coverage.
April 16, 2025
Unprompted review
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