Khanapakana 

Horrible experience. 1st and last time customer. They screwed up a very simple order of 2 different items. They were apparently "out of stock" on, which was BS because it said in stock when I placed my order. They ended up sending me whatever they found necessary as a replacement without notice and still screwed that up as well. Ridiculous. Find a local retailer, avoid these jokers.

I am seeing a larger variety if hair oils than the last time I ordered several years ago.

I am going to have fun with my order.

I am very happy with the order, the products are of excellent quality, good customer service.
You will definitely be my providers.

Even during COVID-19 pandemic, the team ensured that all the items with suitable replacements were available and ensured that it reaches on time. Thank you Khanapakana for your help here.

I have placed an order for Shan Pakora mix quantity of 30 and paid FedEx ground shipping. They said, my order will be ready in 7-10 business days. I received my tracking information that my package is being shipped. Then about two mins later I received another email that they don’t have enough of the product I will be credited and only shipped 4 boxes of what they have. My sister in law when to the website she got was allowed to buy 30 boxes same thing paid $30 for shipping and they emailed and said we can only ship you 19/30. This was at price of $2.49 and box plus $30 shipping. I had my other sister go online to site to be able to order the same product for thre same quantity of 30 and now price was at $2.99 a box. Not only they are price gouging but they are lying to customers about not having products when they have enough on hand only to raise the price every week it has gone from $1.69 a box to $2.99 a box. I am going to report them to the Attorney General Office for Fraud.

I have shopped with Khanapakana online for a couple of years now and I am never disappointed. They have great products at reasonable prices and excellect customer service communication.

dettol is an amazing disinfectnt this company sells for reasonable price and they ship quickly very happy thanks a 1000000000😊

The rice from your company is very delicious, though the price is higher than the walk in store.

i did not get the one i ordered i got a different one and i did not like ,

Did not get the brand I ordered. They substituted another brand, without asking if it was OK.

Very happy with my purchase! Shipping was quick too! I thought there will be delays due to covid19 but thats was not the case

Love this company! The stock and inventory is very large and varied. I was able to find everything I was looking for that I could not find in other online shops the packing of my items was very carefully done. I highly recommend this shop

ME and my Mother both ordered 20 lbs of brown rice and they sent us both white rice, It was OK for them to take the order, but when I told them the problem, they said they couldn't help.So I'll try 1 more time to contact them and then I'll call, the credit card comp. for fraud. If you're going to buy anything from this company make sure you go through PayPal , that was my mistake for not doing that and for trusting them.

Very happy with my purchase. This is the second time purchasing cinnamon sticks and they are just as described. Thanks so much!

Just received my first order. This company has great customer service and they're honest. I'm definitely a customer from now on.

Although I tried to cancel this order I’m glad It Didn’t work out because the rice turned out to be delicious my daughter is very happy with it I enjoy it I’m glad it ended up coming it was exactly what I ordered anyways sometimes things don’t work out trust me I’m having trouble with a different website with a different type of product I guess we’re all doing the best we can with COVID-19 and a pandemic God bless

Wrong product. Ordered Laxmi Ginger Garlic paste. Received notification that they are out of it and can send a substitute. I received a package where on the outside cardboard box it says “Shah Ginger Garlic Paste.” When I opened the box, it was in fact Garlic paste (not the combined ginger and garlic paste). Reported it to customer service and they tried to have me keep it for a discount and o refused as k had no use for it. It took them more than a week to provide me a solution which was a return postage for a refund. I just sent it out. Let’s see how long it takes to get my money back. I am not confident in this company.

I have ordered two (2) bags of Hemani Henna Burgundy With Oudh 5.3 OZ (150 Grams), which I have been using for a while. But they sent me the same brand, same color, but without oudh scent and each package contains only 100 grams.

Since the site is down for the maintenance, I can't check if the product no longer available and have decided to send something similar, but if so, they should have contact me first and notify me, instead of just sending a similar product contains less amount.

I probably have ordered the same products for 5 times by now and the first 3 times were great, but last time, they didn't include a package of indigo and they still charged me. They said that they had refunded, but they didn't and I had to disputed the amount of the indigo.

I'm waiting for hearing from them, but to see other people's review, I think it's fair to give my rating now. Maybe I shouldn't order the henna, but I love the product so much and I tried. But probably this is the last order for me. Not worth spending my valuable time to send them e-mail.

I ordered MDH Chana Masala, recieved MDH Chaat masala. I complained that CHANA MASALA is used to cook Spices blend for Chick Peas while CHUNKY CHAT MASALA is a Spice blend for Salads & Savouries. They replied "As we already informed that product is same as ordered, Same item can be used for different cooking recipes so that is not a valid point."

Originally they offer 50% refund as they insisted it is same product, however after BBB complaint they offered a full refund if I ship them the product back. I do not want to spend on shipping so I opened a fraud claim with credit card.

Please see all BB complaints before using them.

I received the coconut oil in a timely manner neatly packaged