SHOPBIONIXUSA 

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Rated 1 out of 5 stars

I ordered 4 headlamps in November 2022. After multiple emails to customer service and "apologies" I still haven't received them. It's now August 2023. I'm still trying to get my money back.

Rated 3 out of 5 stars

Bought 3 of these lights. Had the impression that the front light(s) and the side (pinpoint) light could be used simultaneously. That is not the case. Also thought all 3 lights could be used in white... See more

Rated 5 out of 5 stars

So I ordered this fantastic headlamp for my husband, he loved it and it has worked great for his daily chores or night walks with our dog. But you must take into account the following: The headla... See more

Rated 3 out of 5 stars

Never received my order. Paid for 2 headlights. Never got tracking, never got any other responses to 4 inquiries about it about first reply, which said they would have it out to me before COB that da... See more

Company details

  1. Electronics Store

Written by the company

MADE IN AMERICA The World´s #1 Ultimate Headlamp American Toughness & A Spirit Of Survival. PRO-GRADE AMERICAN-MADE BIONIX HEADLAMP for any occasion. Heavy-duty, Multifunctional and strictly necessary. American Made for hunting, camping, overland, off-road and mountain snow travel and utility in harsh winter climates and rugged, remote environments. Engineered, purpose-built, and built to outlast you.


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Rated 1 out of 5 stars

Scam

Scam! 16 days and no product,many emails sent with no response! I bet their Mother is very proud of them for stealing from people…..Buyers Be ware!!!!!!

January 15, 2023
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Rated 1 out of 5 stars

Scam I ordered the headlamp and they…

Scam I ordered the headlamp and they took the money from my credit card right away. I never received the headlamp. I sent emails and called the phone number but nothing worked. I filed a complaint with my credit card company and they put the money back into my account. I then received an email from Bionix saying that my headlight had shipped. That was 2 weeks ago and still no headlamp. Calls and emails are not answered. This company has great advertising but no product to deliver. Complete scam look elsewhere.

January 18, 2023
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Rated 1 out of 5 stars

Never received my 2nd order

Never received one of my orders from November 2022. I've sent email after email. I finally received one order in January. I still haven't received my second order placed same day. So until I receive it my rating will stay a 1.

November 28, 2022
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Rated 1 out of 5 stars

SCAM !

They took my order and money on 12/8/2022. As of today, no product & 0 response to my numerous attempts to contact them.

December 8, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service. I have 3 to return

Terrible customer service Want to return 3 lamps came too late for Christmas and they liked the ones better that we ordered so we could get in time. These are too heavy compared to the the one from Amazon we bought. They will not answer phone, emails, nothing. Better Business Bureau or other agencies to be notified if I do not hear back from them.

January 25, 2023
Unprompted review
Rated 1 out of 5 stars

***COMPLETE SCAM!!***

Like others, ordered a headlamp on 12/27/22. Received a confirmation email, then... you guessed it, nothing. Phone number listed on their website goes unanswered, and the customer "support" email bounces back as undeliverable. If it's advertised on FB, it's probably a scam and this is no exception!

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Rip off

You make an order you never get anything I'm with you Had 2 words didn't give you the one

December 7, 2022
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Rated 1 out of 5 stars

Order number 1193 (Bionix Fraud)

Order number 1193. Ordered in November it's January 16th.. This place is a scam. They charged by card then claimed shipping problems, then said they needed order number then disappeared!!!

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Slow shipping

Slow shipping, if you are not in a hurry, wait for this headlamp because it will be worth it. It says it has 1500 lumens, but I think when you use the dual mode and turn on all the led strips, it looks like 3000 lumens. but keep in mind that this super bright mode will drain your battery in less than 4 hours, so use this mode sparingly. it has 8 more modes that you can safely use as long as you want and it will last you up to 3 days on battery.

December 28, 2022
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Rated 1 out of 5 stars

I ordered 2 headlamps and Nothing

I ordered 2 headlamps and recieved email confirmation. Later I received an email saying my order had shipped but the tracking info was left blank. I contacted customer service and received an apology and a picture of mail bins filled with orders but still no tracking info. 2 weeks later I contacted them again and this time recieved and apology that they had gotten in too many orders and where waiting on more product. I also noticed some other irregularities in the emails so I asked them about canceling my order. They have yet to respond again.

November 29, 2022

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