meraki boutique hw Reviews 

This was the 3rd time using Meraki and sadly this time I have been ripped off by them!!
Although previously very slow at getting the goods to me, they did eventually arrive so I was happy to buy from them again and purchased nearly €1400 worth of handles and lights back in September 2025... and still no goods and no refund!!
They sent me bogus tracking links and have been promising a refund for weeks and weeks but nothing ever comes of it!
Real shame as the handles I bought previously were great, but they are clearly in major trouble and are scamming everyone and they have even resorted to opening a secondary company called 'Handle shop Couture'......so stay well away from that company also as it's the same as Meraki!!
MERAKI....GIVE ME MY MONEY BACK!!

Fraud. Don’t use this website .

I placed an order with Meraki for a light fixture in November and was later told the product had been produced in early December. Several months later, the order has still not shipped and I have not received the product.

I have contacted Meraki repeatedly via email and chat to request a clear update. Despite numerous follow ups, I only receive automated responses referencing generic support hours and response time targets. No one has provided an actual status update, shipping confirmation, or realistic delivery timeline.

What is particularly concerning is that Meraki’s website currently advertises delivery in February for new orders of the same product, while my November order remains unfulfilled with no explanation. This suggests either severe operational issues or a lack of transparency around order fulfilment.

At this stage, the complete absence of meaningful communication, combined with months of delay, is unacceptable. I am now genuinely questioning whether this business is being run properly and whether customers can rely on receiving what they pay for -
or ultimately if this might be a scam. Frankly, it is starting to feel like a situation where taking payment is prioritised over delivering products.

I am still waiting for one of the following: a confirmed shipping date, a clear explanation for the delay.

Items not received after 2 months. No reply to emails, no updates, no reply to Instagram messages. Had to get a refund via the bank. Do not use.

Pretty sure this business is a scam- I had the same experience as everyone else below- ordered door numbers in November, contacted them re. whereabouts in December and they said there was a delay. Then I just stopped hearing back from them. It's now February. Have disputed the transaction with my bank so hopefully will get a refund- glad I didn't order anything big!

Ordered some items on 12th December - no updates, no response to communication, items never delivered.

Clearly a scam as others have said.

Sad to say that I am not the only one who they have scammed! I am so angry. This is a waste of money and energy. Should be away of taking them down! And they do not respond in any platform. KEEP AWAY!
Horror!

I ordered £330 of lighting 4 months ago, it still hasn’t arrived and after being offered a refund, my subsequent emails are being ignored. I’m pursuing a chargeback through my bank

Elegance comes through in the proportions and surface quality, making the product look bespoke rather than mass produced.

Absolutely stunning craftsmanship and quality. These pieces transformed my space and exceeded all my expectations.

My order never arrived, and they have stopped answering emails. Initially they told me they were moving things around on their website/their warehouse and then that my order would be sent out within a week. I place the order at the beginning of October, it’s now February. Don’t waste your time here

All fine, got my package and nothing is broken.

Pure scam bought handles in November they won’t even reply to my emails. Unbelievable rotten customer service should not be allowed advertise or sell products . Have tried everything no reply from them.

My order never arrived! It’s been over 3 months!! I’ve followed up by email several times and get nothing back

Im so glad, that i ordered this door handles. They fit so perfect to our appartment.

Scam company. I ordered cabinet knobs but they never arrived. I emailed them after 2 months and they said they would refund me but the refund never came. When I reached out again they said “ our previous payment processor is holding all refund payments.” so I should contact my bank to refund it but by this point it’s been too long to refund with the bank.

Long story short, if you order from here, you will be scammed so take this as your warning and don’t let the pretty product photos fool you because you won’t receive them anyways.

Wow, I just got scammed €383 by this website.
Ordered on the 10th December, have followed up with them since the 22nd December asking for shipping updates, then for a refund, but have had zero communication back from them.

Can't say anything bad to this shop, all what I ordered here i received after a few days.

Do NOT order from this Sh-t Show!!!!
Ordered cabinet handles on 31.12.2025 and have still not received them.
They looked superb quality and hence the reason I chose them. If only they could fulfil orders.
It seems a common theme when looking through the reviews that orders are not honored
Communication is horrendous.
I have requested my money back and have had nothing back.

These people are nothing but scammers!
Steer well clear.

Ordered multiple times here, sometimes it take longer but all in all, all fine.