Shrig Shop Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are just as pictured and made to a high standard. Many consumers highlight the efficient and speedy delivery service, often mentioning that orders arrive quickly and are well-packaged. The ordering process is frequently described as easy and smooth, contributing to a positive overall experience. However, some customers also noted occasional issues with delivery, such as delayed arrivals or missing items. A few people mentioned not receiving order confirmations, leading to uncertainty about their purchase status. Additionally, some reviewers found the shipping charges to be excessive for certain destinations or order values.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the high quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services, often praising the speed and... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products. Many... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of navigating the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and personal... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two t shirts from Christmas presents and emailed the company to ask if they expedite shipping. I received an email the next day to say they would send out asap. The t shirts arrived withi... See more

Company replied

Rated 5 out of 5 stars

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till... See more

Company replied

Rated 5 out of 5 stars

The most amazing customer service. I don't think I have ever had such a positive online experience with an international company. I was kept up do date on my delivery via email and instagram, and when... See more

Company replied

Rated 5 out of 5 stars

I’ve browsed the shop many times but finally bought something because of their charity promotion. I love my hat it’s just like the pictures. The customer services was fantastic and they were very help... See more

Company replied


Company details

  1. Poster Store
  2. Art Dealer
  3. Art Gallery

Written by the company

Shrig Shop is an online shop founded by artist David Shrigley and gallerist Nicolai Wallner. Together we make posters, postcards and other great stuff, created exclusively by David Shrigley and Shrig Shop, serving as an extension of his artistic practice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love your shop.

Love your shop.
Gifts for people who don't need gifts 🙃

October 16, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Tim, thanks for taking the time to review us on Trustpilot, we really appreciate it! And this is a great catchphrase, we may even adopt it :)

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Rated 5 out of 5 stars

Perfect communication

Perfect communication, the calendar is beautiful,
perfect shipping. Grazie!

October 10, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi there, thanks for taking the time to review us on Trustpilot, we really appreciate it!

Rated 5 out of 5 stars

Danger these products will make you happy!

The quality of goods, speed of delivery, packaging all very good. Easy to order however only downside was I didn’t receive a confirmation of order placement and delivery so was left in the dark till package arrived. Delighted with my purchase.
UPDATE. After Shrig Shop reply I have checked junk folder and a full listing of receipt of order, dispatch date, delivery time etc was there across 4 emails. So my apologies for not checking junk folder mail folder, and have updated experience to 5 stars. Excellent service and products

October 14, 2025
Unprompted review
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Reply from Shrig Shop

Hi Alistair, thanks for your review and sorry you didn't receive order confirmation and delivery emails. I can see that you have two different email addresses on our system so perhaps this is the reason why. If you can email info@shrigleyshop.com, we can get this resolved for you so it doesn't happen in the future. With best wishes -- Shrig Shop

PS thanks for the update, I'm so happy we could resolve this :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quickly helped me change my delivery type when I made a mistake with no issues at all. Friendly and helpful. Also speedy delivery and superb quality product. Absolutely recommend ❤️

October 7, 2025
Unprompted review
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Reply from Shrig Shop

Thanks for taking the time to review us and we're really happy that you are happy with your Shrig Shop merch :)

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Rated 5 out of 5 stars

Marvellous shop 🤩

Marvellous shop 🤩
Profits from the sales that week were being donated to Doctors Without Borders so I ordered some early (for me anyway!) Christmas presents.
Parcel took a bit longer to arrive because of where I live but really happy with the things I got - easy ordering, great quality and well packaged.
I know the recipients will be as delighted as I am!!
Thank you

October 13, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thank you so much for reviewing us Jean -- and for contributing to Doctors Without Borders. We really appreciate this!

Rated 5 out of 5 stars

Great products

Great products, great service, quick delivery, would highly recommend!

October 11, 2025
Unprompted review
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Reply from Shrig Shop

Thank you so much for this lovely review James !

Rated 5 out of 5 stars

Great shopping experience

I’ve browsed the shop many times but finally bought something because of their charity promotion. I love my hat it’s just like the pictures. The customer services was fantastic and they were very helpful when I chose the wrong courier option. Great experience and I’ve now ordered some calendars for Christmas present and am looking forward to finally getting some art prints when my bedroom renovation is finished

September 22, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Mary,
This is great to hear! Thank you so much for your kind words, we truly appreciate it :)

Rated 5 out of 5 stars

Great products so much fun and the…

Great products so much fun and the service to the UK was first class, thank you 🤩

September 25, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thank you Sara, it's great to hear you are happy with your products!
And thank you for the kind words, we truly appreciate it!

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Rated 5 out of 5 stars

Great prints and great customer care.

The package arrived in good time and the prints were of high quality with a great finish. They look great now they are framed. I had a minor query and this was managed with speed and courtesy by the team. Thanks Shrig Shop.

September 8, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Paul! Thanks so much for your kind words and for taking the time to review us! Enjoy your posters :)

Rated 5 out of 5 stars

Great customer service.

The products are great and the service was really good. I let them know it might not arrive on time for a birthday and they prioritised the order for me so that it arrived the day before. My friend was really pleased with her gift!

August 29, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Emma,
Thank you so much for your lovely review! We're really glad to hear that your gift arrived in time and that your friend loved it. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

"I Can Sing For Shrig Shop!"

Received my wonderful hand-painted "I Can Sing For You" artwork in perfect condition from the Shrig Shop! The team were super helpful with any queries and the ability to pay in two instalments was great too. Thanks all👍

August 1, 2025
Unprompted review
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Reply from Shrig Shop

Thank you so much for your kind words, we appreciate it a lot! It's great to hear you are happy with your new "I Can Sing For You" unique artwork :)

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Rated 5 out of 5 stars

Cool pictures

Love buying things from here. Always helpful, prompt delivery and great products. The posters and cards look amazing. Thank you

July 31, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Janice! Thanks so much for your kind words and for taking the time to review us, we really appreciate it!

Rated 5 out of 5 stars

Great gifts

Saw an ad on Facebook and thought a print would be an ideal gift. Ordered on the Shrig Shop site (all very smooth) and received within 5 days as advertised.
Recipient delighted!

July 25, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thank you so much for your kind words! It's great to hear you are happy with our products and service -- we appreciate it!

Rated 4 out of 5 stars

Perfect item however delivery was two…

Perfect item however delivery was two days later than quoted.

July 31, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thank you for your feedback! We're glad you loved the item and apologize for the delivery delay. We work very hard to meet the promised time frames and fully acknowledge your concern.

Rated 5 out of 5 stars

Scored a David Shrigley…

The fact that the quality of the fabric is beyond what I expected and the vibrancy of the colours is over the top, AND I have an actual David Shrigley art piece (well, almost) that I can afford makes the “scored a great deal” trifecta bracket

July 24, 2025
Unprompted review
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Reply from Shrig Shop

Thank you so much for your great feedback! We are very happy to hear you love your new tea towel :)

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Rated 5 out of 5 stars

Very helpful fulfilment team

Despite some confusion regards the addition of a 'free gift' to my order the fulfilment team responded promptly and helpfully to resolve. This kind assistance continued when there was further confusion (from me) about part of the order missing. It's all too common for online sales to have almost zero support in case of issues so this was a refreshing change!

July 23, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks a lot Andy, so great that you got everything and you're happy with it. It was a pleasure working with you to get everything resolved :)

Rated 5 out of 5 stars

I ordered the huge green cat card for…

I ordered the huge green cat card for my nephews birthday. It is a musical card and the sound was great. It was quite pricey but it's unique, very good quality, and quick delivery, so I am very pleased and will be sure to order something else again.

July 11, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Hi Lesley! Thanks so much for your kind words and for taking the time to review us!

Rated 5 out of 5 stars

If only all businesses were so honourable

The most amazing customer service. I don't think I have ever had such a positive online experience with an international company. I was kept up do date on my delivery via email and instagram, and when there was a problem with the carrier, (not their fault) Shrig Shop offered to send out a replacement free of charge to my friend in Australia as the delay meant that she had already left the UK. If only all businesses were so honourable

July 21, 2025
Unprompted review
Shrig Shop logo

Reply from Shrig Shop

Thanks so much for this lovely review Simonetta -- it made our day!

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