Shurgard Self Storage Reviews 

Gaby was really helpful and made everything clear for us in the moment of renting, she explained everything perfectly and was really friendly.
I would recommend 100% their services

Always were super helpful asking if I needed anymore assistance and the process was super easy. Karen I think her name was that I was on the phone shoutout to her!! She was very kind and understanding and 10/10 customer service.

Jeana and Michelle are always so polite and helpful

Great staff and really helpful.
All my questions were answered swiftly and managed to deal with my request in no time!

Really helpful and friendly. Couldn’t have had better service.

Super efficient and user friendly. Clean grounds and building and super accommodating and helpful staff (Anthony and Caroline especially).
Would recommend to a friend :)

Rob is very polite and hands on manager and nothing is too much trouble for him. His man management is great too. Much improved team due to him

Moving and organizing storage is usually a massive headache, but this company made it an absolute pleasure. I am so incredibly impressed with the level of service I received here.
​The standout of my experience was undoubtedly Chris. He was a absolute lifesaver! From the moment I walked in, Chris was friendly, professional, and genuinely eager to help. He took the time to understand exactly what I was storing, walked me through the different options, and helped me find the most cost-effective solution without any high-pressure sales tactics. His positive energy completely took the stress out of my day.

Easy and professional service

I cannot recommend this storage company enough! From start to finish, the entire process was seamless, professional, and entirely stress-free.
​A massive shoutout to Chris, the colleague who helped me throughout the process. He went absolutely above and beyond to make sure I had the perfect unit for my needs. Chris was incredibly welcoming, patient with all of my questions, and made what could have been a stressful moving day feel like an absolute breeze. His customer service skills are top-tier, and he is a fantastic asset to the company.

Fantastic service from Kev. Was shown around the place - extremely clean, tidy and safe. All options were clearly explained and made process easy. Great pricing and location. Speak to Kev if you need storage, extremely polite and knowledgable and goes above and beyond for a happy customer. Absolute asset to Shurgard

Great storage unit, very clean and organised. Rob was very helpful and polite.

Very quick and easy, Rob is a gem!

Super helpful and fast! Thanks to Chayenne!!!!

Sarita met us at the office and was extremely efficient and explained the entry and exit procedures very clearly. She accompanied us to the unit and was very helpful with all aspects of our questions about the facility. Thank you!

Amazing service and quick to get set up. Mandy was super helpful!

Chris at Surbiton was excellent. Super helpful from start to finish and went above and beyond. Really helped us to find the best unit and the best price and on the day (which was 35 degrees!) gave us complimentary cokes and water. A pleasure to do business with him!

Checking into the facility was efficient and easy and I was lucky to have a ground floor unit allocated quite near the entrance which makes access straightforward. Luckily the building is air conditioned as I moved into storage on the hottest June day ever recorded!!

Some initial issues reserving our unit that left me frustrated and stressed, but all good on the day of moving in. Staff are lovely and the app works well.