Shutterplus Reviews 

233
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more

Rated 5 out of 5 stars

We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more

Company replied

Rated 5 out of 5 stars

Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more

Company replied

Rated 5 out of 5 stars

Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more

Company replied

Company details

  1. Window Treatment Store

Written by the company

Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.7

All reviews

(233)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently needed a replacement louvres…

I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me through exactly which parts I needed. The replacement louvre and gear pins fit perfectly, and the shutters are now working like new. Great service, clear communication, and very reliable — highly recommended.

October 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service and product.

Need to replace several louvres after a fall in the kitchen . The shutters were 10+ years old and as such didn’t think I would get anything to replace them .Shutterplus sent me free colour samples and now have perfect replacements. Thank you to the guy I spoke to on the phone to clarify what I exactly needed to order .

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

I ordered some shutter parts for a repair and was really impressed with the whole experience. The team was helpful and quick to respond, the parts were great quality, and delivery was super fast. Excellent service all round — I’d definitely recommend them!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

pinewood shutters - is it a scam ?

Ordered pinewood shutters 3 for 2 on 24th April. drawings came through on the 28th April. I approved them. not further contact from them since. Ive sent two emails to them and tried calling. no answer, goes to voicemail or just someone hangs up. The webpage just states that you have placed an order but no status or tracking.

April 28, 2025
Unprompted review
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Reply from Shutterplus

Apologies Mr Highnett for the difficulty you had reaching us. We have since located your emails and replied. Just to confirm your order has been produced according to the drawings you've approved and will be leaving the factory this week.
Once we receive the container number from our shipping agent, we will forward tracking links for both the container and the vessel it's on, which will show it's on schedule for the timeframe displayed when you ordered.
Apologies once again for any stress caused. We will be in touch.
Best regards,
Sarah.
Shutterplus.

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Rated 5 out of 5 stars

Shutterplus are a very good company

We have made a few purchases from Shutterplus (blind mechanisms) and they've always supplied what we need. Sometimes the delivery times take longer than 2-3 days but that's to do with the Parcelforce service.
If we phone them they always answer and sort out any queries we have. A very good company.

February 14, 2025
Unprompted review
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Reply from Shutterplus

Thank you very much Laura.

Rated 5 out of 5 stars

Just brilliant service

Just brilliant service - helped me measure - then ordering online was so simple and they arrived within 48 hours. What a fab company.

January 15, 2025
Unprompted review
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Reply from Shutterplus

Thank you for your kind review Debbie.

Rated 5 out of 5 stars

good value shutters at the right price

I purchased 10 plantation blinds in may on the 3 for 2 offer. We had an excellent service provided by hugo from the start to the finish , very good quality and a perfect fit , very well packaged delivered by parcel force even the driver was impressed by the quality and care taken to protect the blinds .everything clearly labelled to avoild mistakes when fitting .you will need patience regarding delivery as circumstances beyond the companies control can cause delays ,hugo provided the shipping number and the name of the vessel so it could be tracked. The website was easy to use and plans were sent before conformation of the order . would definetly use again and recommened them

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Speed and product was excellent

Ordered samples, arrived in 24 hours. Ordered replacement louvre arrived in 24 hours.

The louvre was correctly notched for invisible levers.

Without me specifying the colour or repainting, the colour match of pure white is almost identical to the original 2 year old shutters purchased elsewhere. To the point if the shutter is even slightly ajar it's impossible to tell. When closed, if you have immaculate vision, you might be able to pick which one is the replacement if you're very close. So won't even bother with spraying.

Importantly, the measurement was exact. I mean to the exact mm.

Very surprised in how fast and easy the replacement was, hence the review.

August 15, 2024
Unprompted review
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Reply from Shutterplus

Thanks for the excellent review Talbo, much appreciated!

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Rated 5 out of 5 stars

Great customer service

This is the second time we have ordered from Shutterplus. Their customer service is superb. We had an issue with one shutter which arrived damaged (thanks to the courier), but this was resolved to our satisfaction. Having had the shutters up for a month or two we recently noticed a small manufacturing issue which again has been dealt with straight away. When we get to the point of ordering shutters for downstairs I will definitely use Shutterplus again, mainly because I feel comfortable knowing that I can contact them if anything isn’t right, and I know they will be helpful.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

First class service starting with…

First class service starting with advise prior to order then speedy delivery and further help post delivery.
Will certainly use again and recommend to others.

February 17, 2024
Unprompted review
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Reply from Shutterplus

Thank you very much Mark.

Rated 5 out of 5 stars

Great Service!

Went to Shutterplus initially because their prices are very competitive and I could get the information, but it is not just their prices that are good. I had a few questions needing answered in order get what I needed and they were able to answer them all and put my mind at rest. The whole process of ordering is great, delivery is well package and fitting was a doddle. I did have a minor manufacturing problem with one of the shutter panels I ordered but they sorted it out with no hassle whatsoever (thanks Hugo) I have no hesitation in recommending this company and I will be using them for more shutters soon for sure. Thanks to all the staff :-) , one of those purchases that really is worthwhile.

February 16, 2024
Unprompted review
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Reply from Shutterplus

Thank you Jim, much appreciated.

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Rated 5 out of 5 stars

Ordered replacement louvres for my…

Ordered replacement louvres for my shutters (damage from a stray football) such quick delivery and fitted exactly right.

November 8, 2023
Unprompted review
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Reply from Shutterplus

Glad to hear they worked out for you Richard. Thank you for your business!

Rated 5 out of 5 stars

Broken Louvre slat needed replacing

Broken Louvre slat needed replacing
Correct colour.. size ..exact match …
Perfect 👍🏼 ..
Very fast delivery!..
Extremely helpful professional service
Delighted!😃

Thank you!..😊
(I am a Genuine customer/review)..

September 28, 2023
Unprompted review
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Reply from Shutterplus

Thank you very much for your review. Glad we were able to help!

Rated 5 out of 5 stars

Tilt rods

I ordered some parts, they arrived very quickly, and well packaged.

September 27, 2023
Unprompted review
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Reply from Shutterplus

Thank you Paul.

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Rated 5 out of 5 stars

A great service

A great service, the slats match the existing Hillary's slats perfectly (in my eyes). Thank you

September 20, 2023
Unprompted review
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Reply from Shutterplus

Thank you, glad they matched up so well!

Rated 5 out of 5 stars

Just a great product

Just a great product, very good quality parts and easy to speak to the staff. We’re going to have shutters all over the house now.

August 23, 2023
Unprompted review
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Reply from Shutterplus

Thank you Jason.

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