I recently needed a replacement louvres and pins for my shutters, and Shutterplus (Hugo) were excellent from start to finish. They responded quickly, identified the correct system, and guided me thro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We made our first order with Shutterplus in autumn 2019 after moving into our new house and these were fitted by Hugo and the team before Christmas. We cannot fault the shutters in any way! We’ve had... See more
Company replied
Excellent company, chat line good, doesn't matter what stupid questions you ask, they try to help. Our dog damaged about 8 of our shutter slats, we have now replaced them and you cannot tell they we... See more
Company replied
Apprehensive ? Yes ? Don't be, we ordered our shutters with some apprehention, no need. Service was very good, detailed drawings sent almost immediately for approval prior to manufacture, replied stra... See more
Company replied
Company details
Written by the company
Shutterplus® is your one-stop solution for everything related to DIY plantation shutters. From DIY ready-to-install shutters, parts and hardware as well as shutter components needed to build your own shutters. All available online at the lowest prices. Serving UK, Ireland, France, Benelux & USA . Standard 12-14 week lead time or Express PolyTherm® 2-3 week delivery. UK 0808 189 0014/www.shutterplus.co.uk ROI 01 903 9796 / www.shutterplus.ie EU +35 38 68107106 / www.shutterplus.eu USA 917 284 9425 / www.shutterpl.us
Contact info
United Kingdom
- UK 0808 189 0014
- info@shutterplus.co.uk
- shutterplus.co.uk
4.7
Excellent
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had one broken shutter to replace
I had one broken shutter to replace. Easy to order and is identical to my existing shutters! Great product.
July 29, 2022
Reply from Shutterplus
Thank you very much for this review.
Advertisement
Reply from Shutterplus
Thank you for your review Kevin.
Reply from Shutterplus
Thank you Stephen.
Service
Fast delivery helpful good price easy video instructions to follow would use again if need spare for my shutter's.
June 18, 2022
Reply from Shutterplus
Thank you very much Frank.
Really pleased with our shutters
Really pleased with our shutters. Ordered shutters for 9 windows and they are a perfect fit - literally millimetre perfect !! Hugo was a great help on the phone and ensured I didn't mess up with our order and got everything right.
We were regularly updated by email on the progress of our order and the fitting and installation was really straightforward and simple.
June 12, 2022
Unprompted review
Reply from Shutterplus
Thank you very much.
Advertisement
Purchase of Plantation blinds,
I ordered and purchased three Plantation blinds from your company.My experience was 100% satisfactory.
Hugo in your Dublin offices brought me through the planning,the numerous drawings and the subsequent purchase with confidence.His patience, reliability, professionalism, and technical competence was why I purchased from your company.The product itself arrived
and I was astonished at how well packed my purchased was. I could not fault anything of my experience.
I found the pricing of your product very favourable and this was further enhanced by your three for two offer.
I installed the plantation shutters myself with ease.They fitted perfectly and they enhanced our home.
I will be purchasing again from your company in the near future. Míle buíochas a Hugo agus do Shutterplus.
June 12, 2022
Unprompted review
Reply from Shutterplus
Thank you very much Seamus for taking the time to give us such a wonderful review!
Reply from Shutterplus
Thank you Roseann for taking the time to give us this review.
Great shutters and follow up customer service
Just a short review to confirm the very good experience we had using Shutterplus and we wouldn't hesitate to use them again if we had the need. Both the quality of the shutters and the follow up service by Hugo were excellent. We did have a minor hiccup with one of the shutters which Hugo managed to resolve for us. The only slight negative we experienced was the leadtime from the manufacturers in the Far East and the shipping times involved. However the wait was well worth it once we saw the quality of the shutters and knowing the prices we paid. I fitted the shutters myself and it was a very simple and straightforward process and went without a single problem. Very pleased we chose Shutterplus.
May 2, 2022
Unprompted review
Reply from Shutterplus
Thank you for this review Peter.
Terrific people to help, great prices!
Having moved into a home with damaged shutters, I was convinced I'd need to replace them. Got a little man in, £1,215.00 to replace them. * gasp * How much! I did some research via my buddy Google. With a bit of digging and learning as I went, I found shutterplus.co.uk and I am so glad... I cannot begin to describe how helpful they are, especially SW, she is amazing! Not to mention patient, knowledgeable and very good at explaining stuff. With this lovely lady's help, I was able to fix them for a paltry £50! Super happy and impressed. And you know what they say, happy wife, happy life. Mine's ecstatic with the refreshed shutters. 10 out of 10 all day. I just noticed, TrustPilot think I'm in the US, I'm not, Norfolk, UK.
April 13, 2022
Reply from Shutterplus
Glad to be of help Adrian and thank you for the wonderful review!
Advertisement
Reply from Shutterplus
Thank you for your review William.
Fantastic company
Fantastic company, massively helpful and super quick delivery, everything arrived labelled up (I ordered different sizes of louvres) and zero damages. Everything fit and matched amazingly well.
Will be 100% using these again.
March 17, 2022
Reply from Shutterplus
Much appreciated Antoni.
Advertisement
Quick, cheap fix for broken louvres
Needed to buy some louvres after my son broke a few…these were just the job. They emailed to check lengths required and were very easy to replace even for someone who isn’t good at fixing things. Well packaged and sent quickly. Highly recommended.
March 8, 2022
Reply from Shutterplus
Thank you very much for the review.
New louvre arrived within 2 days of…
New louvre arrived within 2 days of order and was cut to exact specification
February 19, 2022
Reply from Shutterplus
Thank you for your review Val.
Louvre issue resolved
We just had new shutters installed and one of the louvres came out of position it turned out the pin holding it in place had broken off. Contacted the shutter company but it would be a while before they could come out to fix it. Went online discovered how to fix it ourselves and ordered the pins from Shutterplus. Within 2 days we had our pins and fixed the louvre straight away so thank you Shutterplus for quick response and delivery. Well impressed.
February 10, 2022
Reply from Shutterplus
Glad everything worked out ok Rosalynn!
Reply from Shutterplus
Thank you for your review Claire.
Advertisement
Very happy with my product quick…
Very happy with my product quick delivery very good
January 22, 2022
Reply from Shutterplus
Thank you John for this review.
Reply from Shutterplus
Thank you Ian.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.