ShuttleFinder.com Reviews 2,368

Easy to use website for comparing limousine services availabe to me

Easy, convenient, affordable.

My ride was on time and very professional. My luggage included a folding mobility scooter, so it required a bit of maneuvering to get everything loaded. My driver was patient with the process which made me feel safe and relaxed.

Easy to pick a shuttle on my dates for pickup and drop off for my upcoming trip.

I needed to make a change to my booking because the website didn't reflect my specific flight arrival and was unable to do so. I have to now cancel the booking and rebook.

I was looking for a good price and your was the best I had found.

Comfortable, quick ride from Wildwood to MCO

This shuttle service made it easy planing our whole trip.
The drivers where friendly, vans very clean. No problem with finding the vans.
I am using them on my next trip

They has some initial booking issues- could not reserve a booking. Was eventually able to book a reservation the day of. Driver was friendly and polite.

The company that was provided to us was outstanding. We had several trips with Engeaguiar Transportation and they were all great. I would definately use them again. All drivers very curtious and freindly. The vehicles were spotless. They were always on time or early.

Booking was easy and straight forward for a transfer to the airport, however the person that messaged to say he would be our driver (Allen), actually wasn’t. An Uber was sent instead and although I was messaged with the drivers name and car reg he would not take us as he had a different name. He vacate rude and told us to sort ourselves out and drove off. Contacted ‘Allen’ who sent another Uber Driver. This Driver refused to take us saying he was only booked to take us 2 blocks away and rudely said he would not drive us to the airport and drove off. Eventually a third driver was sent and he was very nice. Had we not already paid for our transfer we would have cancelled and booked a taxi. The whole experience was stressful and the 2 Uber drivers were unnecessarily aggressive and rude. I will not book again with Shuttlefinder as I do not want to risk the chance of a bad service again

Good communication, On-time, friendly and a good driver.

Great communication ahead of time as far as confirmations, reminders, and what to expect.

There was an odor in the car and he drove well below the speed limit. He was very polite and very nice and drove safely.

Stress free and reliable in getting a driver.

Very clear communication from our friendly driver as to where to be picked up etc. As first time visitors to LA it was such a relief. Thank you

Never saw our driver Andres and had to find our own way from Orlando airport to the hotel late at night.

Why? Because our plane was late (which he knew because his job was to track it, too) and baggage/immigration was slow, and by the time we were clearing immigration, he wanted $20, cash only, for every extra 30 minutes he'd been waiting for us. He even pretended he'd contacted 'the company' to make this unusual demand for additional cash due to our plane's lateness. He then left us there, before we got outside to talk to him, pretending he had another job to go to at 10:30 at night when I told told him I hadn't seen the cash demands for being late out of the airport in the terms and conditions of our booking. I then had to find another way to get to the hotel with my daughter late at night after our delayed and long 9 hour flight.

Airport and Hotel workers were appalled when we told them what had happened and all said it was a scam, too, and that cash should never be demanded by drivers that you've booked through shuttle sites. Just really poor treatment, after we did everything we'd been asked: let him know via message as soon as we landed, let him know about the baggage delays, let him know when we were clearing immigration.

What SHOULD have happened if he genuinely had another job and couldn't wait for a delayed flight was to message accordingly and immediately refund the money with apologies, along with suggestions about how to get a taxi or other transport from the hotel. Instead, ShuttleFinder is refusing to refund our money because the driver went to the airport. We will be pursuing a refund through our card issuer.

The driver was 45 delayed and when calling the office, multiple times,was told the driver was there. Quite frustrating after a long flight.