Sigma Coffee UK Reviews 

It was a great experience. Fast delivery. I can recommend this store.

Bought an expensive grinder and subsequently received pretty rude dismissive advice when reporting issues and then did not get a follow up.

Fast delivery and good range of coffee gear. Great to see Weber Workshops products offered but would like to see the whole range including EG 1. Love the coffee library - had some amazing coffees from a whole host of roasters. Had a few orders from Sigma and its all been flawless, first-class service and very good gear and beans. My go to!

Excellent customer service. Very good to deal with.

Top Service and quick delivery!

David, the company owner, went above and beyond to sort out my order, which I had messed up due to no fault of Sigma. David sorted out my return and sent a replacement quickly with no extra charge. I will definitely be using Sigma again and again.

Great company 10/10 would recommend ordering with them. I ordered to Canada there was a slight issue with my order & they responded promptly. Sent out the correct item without any issue. Fantastic customer service.

-Jake

Ordered items came quickly with solid communication and no issues!

Beautiful grinder. Very helpful advice and support.

Purchased a bottomless portafilter as a gift, unfortunately the thread in the wood was faulty so the handle wouldn’t stay on. Contacted via email and they had a new one out to me the next day. Excellent customer service. Thank you.

Wanted to upgrade the burrs on my grinder and David advised. Very knowledgeable and helpful. Ordered some SSP burrs on his suggestion and his advice proved spot on. Great, professional, friendly service, which is so hard to come by these days.

Outstanding service and prompt delivery.

Great customer service - speedy replies.

I purchased a few items from this company. The delivery was quick. The package well secure and items protected inside. I had a fault with one item and customer service was amazing. Communication is perfect. I would highly recommend this company to anyone looking to buy some stuff for there coffee habits :D

Sigma Coffee, specifically David has been fantastic throughout. From initial advice regarding grinder choice through to delivery.

My grinder unfortunately developed a fault (no fault of Sigma) and normally this is when as a customer you establish if a company is great or not... the good news here is David was fantastic. Promptly emailed me a return postage label, assessed the grinder and provided me with multiple options from repair, replace, refund, exchange for different model. Honestly could ask for more. Wish there were more online companies operating like this. Would 100% recommend to anyone who is considering purchasing from them.

Great communication from Sigma, thanking you for and acknowledging the order, confirming dispatch and delivery, and a follow up.
Swift delivery, great packaging and item exactly what was ordered.

Quick delivery,even though the grinder is so popular that they had to order more, and it’s a great product, I’m making great coffee!

They delivered my order a day after I paid for it. Top notch in every sense, both the product and the seller. They seem to know what they are doing, the product selection is well informed and their customer service leaves nothing to be desired.