Sigma Sports - Oakham Reviews 

Great personal and attentive service - thank you

Andy listens well, gives solid advice and a pleasure to deal with!
I have had several saddle issues and he had patience to go with the great choice of options

Oakham staff are incredibly helpful. Zoe was amazing with an item I was not expecting from a quality perspective and she helped me more than I could ask.

Great welcome in shop and v helpful staff. Sound and honest advice. Sourced product in shop and organised home delivery.
V prompt delivery and kept informed at all times. 10/10

The team are very helpful and knowledgeable. They really take the time to make sure you understand what your buying, how it works + answer any questions you may have - 10/10.

Really helpful staff found the part I needed

Friendly. knowledgeable staff, high quality brands and good prices.
I trust Sigma Sports like no other.

Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super simple. Pre fitting was done using a very cool rig to establish the correct bike size for me. This meant that on arrival the saddle height and reach had been preset to fit. As soon as the bike was built I came in for a final fit check before taking the bike away. Kane acted as a single point of contact and took me through the whole process. He was super efficient with emails which included hassle free price matching.

An all round great experience with no areas for improvement.

The team at Sigma in Oakham are great.. Really helpful and knowledgeable. Thanks for all your help ‘Young’ Will during the sales process of my new bike and Joshua for overseeing the collection in Will’s absence. You both have loads of cycling knowledge and gave some great advice.

I recently visited Sigma Sports Oakham, and the customer service was absolutely outstanding. From the moment I walked in, the team made sure I had everything I needed, taking the time to understand exactly what I was looking for and guiding me through the options without any pressure.

What really stood out was how attentive and genuinely helpful the staff were. They didn’t just point me in the right direction—they checked in throughout my visit to make sure I was confident with my choices and offered additional help whenever I needed it. Their knowledge, patience, and friendly approach made the whole experience smooth and enjoyable.

It’s rare to find a store where the customer service feels this personal and this consistent. Sigma Sports Oakham delivered brilliant in‑store support, and I left feeling fully satisfied and well looked after. I wouldn’t hesitate to recommend them to anyone needing expert advice and top‑tier service.

Really friendly and knowledgeable staff, who spent time and listened to what I was looking for and answered all the questions I had. They took time to ensure the bike I was looking at was the right fit and to explain how everything worked. Would recommend to anyone.

Professional, experienced sales people. Good prices.

Stock levels on Garmin that no-one else has. Really easy click and collect. Nice guys.

My Castelli bib shorts were faulty. A hole appeared on the seam first time I wore them. I called them up. They made a note. I returned them and they sent me a new pair by return.

I purchased a gravel bike from Sigma Sports and the customer service was amazing. I'm very happy with my purchase and the level of customer service I received. I'll use Sigma Sports for future component and bike purchases.

Quick delivery by a decent delivery firm -DPD, so not left on my doorstep and off before I took delivery. My Ale cycling bib shorts were well packaged, are good quality and in good condition.

Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no discounts/freebies were offered on bottle cages, bottles or mini multitool that isn’t supplied with an £8k bike even though there’s a storage fittings for it! Basic torque kit freebie is a nice touch, but with only three settings, (4, 5, 6Nm) of limited use.

Fitted me in and workshop did a great job