Everyone at this company is super-nice and helpful. Just amazing customer service. We bought an electronic curtain rail in 2018, and they were so helpful on the phone, helping us connect it. Recently... See more
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We paid a local Canterbury company to supply made to measure curtains and blinds the blinds from Silent Gliss are awful. the ratchet mechanism is cumbersome and noisy. Worse still the magnetic end... See more
I had four Silentgliss tracks fitted about seven years ago. When a motor fell off the track and smashed, I found they had been discontinued. So the potential problem for all customers is that spare pa... See more
Company replied
We ordered two 50mm Metropole silver poles at a cost of more than £900. The illustration showed them with wall brackets, but they came with ceiling brackets. It was awfully difficult to get Poles D... See more
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Company details
Contact info
Unit 1, Pyramid Business Park, Poorhole Lane, Broadstairs, Kent, CT10 2PT, United Kingdom
- 01843 863571
- info@silentgliss.co.uk
- silentgliss.co.uk
2.5
Poor
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Silent Gliss fitting nightmare!
Experienced construction worker from shop fitting to civil engineering, I just Fitted a ceiling fixed Silent Gliss curtain rail to a square bay; worst experience that I can remember for a long time from poor design. Once fitted runs fine and wall fixing should be okay but, next time, it will be one of the cheaper flexi rails.
April 8, 2018
Unprompted review
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Expensive poor service
Wanted an electric track for one room. Asked them to suggest a fittter. We are in West London, but they could only give us one person's name, who was slow to come round, expensive, and now John Lewis have refused to fit the curtain as the track is not properly fixed to the wall. Do not use this company.
January 26, 2018
Unprompted review
Avoid, terrible customer service
I ordered blinds and curtains from this company for more than £5000.00.
First of all they made several wrong measurements, when finally installed little bits of the poles started falling off, they wanted £40 to replace the end bits of the blinds that we're not properly fixed in the first place. The roman blinds were of very low quality and after a year the pins started protruding through the material.
Since this happened after a year they took no responsibility.
Very unhelpful. Overpriced, terrible quality.
There must be better companies out there.
Sent from my iPad
February 6, 2014
Unprompted review
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