silverado.co.uk Reviews 173

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more

Rated 4 out of 5 stars

The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more

Company replied

Rated 5 out of 5 stars

I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more

Rated 5 out of 5 stars

Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop

Written by the company

Independent family-owned jewellery business


Contact info


4.8

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Very good!

It was really straightforward! I placed the order and it arrived within 2x days which was ideal as was purchasing the necklace as a gift.

September 27, 2023
Advertisement
Advertisement
Rated 5 out of 5 stars

Great experience

Lovely products and well displayed on the website. Very prompt delivery and beautifully packaged. I only ordered online as I had lost a necklace which was bought in the Lewes shop but was pleasantly surprised how easy it was to order online.

April 16, 2023
Rated 5 out of 5 stars

Great choice and quick delivery

This was the first time I had ordered online with Silverado and it was easy to navigate to what I was looking for, and then ordering and paying was easy. Delivery in 24hrs was brilliant too.

April 2, 2023
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service - wonderful earrings and free postage and packing. Super fast service. Definitely buy again. I bought my last pair of earrings there and still going strong.

February 26, 2023
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look