Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted suppo... See more
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Everything worked as expected apart from not being able to see the amount of data used in the sim local app which made managing data usage impossible. Also, as soon as the plan was activated, I starte... See more
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Worked fantastically in Australia. I had a problem, as my nephew had set my phone up wrongly, but a WhatsApp chat got it sorted. They responded immediately, were friendly and very patient with a 78... See more
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Incredibly easy to purchase and setup, with clear usage terms and conditions. I had an issue where one of my two Sims stopped working when overseas. Support was RAPID. Everything was fixed and... See more
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Company details
- Telecommunications Service Provider
- Cell Phone Store
- Internet Service Provider
- Phone and Internet Service
- Travel Aggregator
About Sim Local
Written by the company
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Contact info
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Ireland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
Breach of guidelines
Reply from Sim Local
Hi Nadine,
We're happy to hear that our knowledgeable staff was helpful and quick. Thank you for your positive feedback; we appreciate it very much.
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Quick & nice experience
March 20, 2026
Reply from Sim Local
Thank you for your feedback!
We’re glad you had a quick and pleasant experience with us!
Very friendly and professional service…
Very friendly and professional service - set me up very quickly. Thank you
March 20, 2026
Reply from Sim Local
Hello Gwen,
We're happy to hear that you found our service friendly and professional. We appreciate your positive feedback and are glad we could assist you quickly. Thank you!
The esim didn't work and I wanted my…
The esim didn't work and I wanted my money back, but never received it.
March 5, 2026
Reply from Sim Local
Hi Tamara,
We’re sorry to hear about your experience.
We can confirm that the refund was processed on 07/03. You should have also received an email with the refund details—please check it, as it includes the information needed to follow up with your bank if required.
We apologize for the inconvenience and appreciate your patience.
Great experience with Seema at London…
Great experience with Seema at London Heathrow Terminal 3. Thank you!
March 20, 2026
Reply from Sim Local
Hello Shayan Jamshed,
We're happy to hear that you had a great experience at London Heathrow Terminal 3. We appreciate you taking the time to share your positive feedback with us.
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Great Service
March 20, 2026
Reply from Sim Local
Hello Wai Hnin Thant
Thank you so much for your kind feedback! We’re really glad to hear you had a great experience with our service. We look forward to assisting you again in the future!
Good internet connectivity.
Good internet connectivity.
I was able to make my local and int’l calls seamlessly.
March 17, 2026
Reply from Sim Local
Hello Toyosi,
We're happy to hear that you had a positive experience with our internet connectivity. It's great that you were able to make your calls without any problems. Thanks for your feedback.
Greated with Smile
Was served with a smile and helpful attendent. He made the process very easy and simless. His good knowledge of the products made it was for me to select the sim package tailored for the use.
March 17, 2026
Reply from Sim Local
Hello Hemil Patel,
We're happy to hear that you had a positive experience! We appreciate your feedback and are glad the attendant's knowledge and service made selecting the right package easy for you.
Reply from Sim Local
Hello,
We're happy to hear that our service was excellent and extremely easy to use! Thank you for letting us know that it worked as promised. We appreciate your feedback!
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Very convenient used the Asia region…
Very convenient used the Asia region plan...was seamless for my trip through Asia.
March 7, 2026
Reply from Sim Local
Hello Linje,
We're happy to hear that the Asia region plan worked seamlessly for your trip. We appreciate you taking the time to share your positive experience with us.
Great value but I didn't have a great…
Great value but I didn't have a great connection in some areas in Paris.
March 3, 2026
Reply from Sim Local
Hello Shehani,
We're happy to hear that you found great value! We are sorry that you experienced inconsistent connectivity in some areas of Paris and appreciate your feedback.
Did not work and messed up my phone in…
Did not work and messed up my phone in the process. Do NOT buy.
March 2, 2026
Reply from Sim Local
Hi David,
Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience, I understand how concerning it must have been, especially if it affected your device.
We would really like to understand what may have happened and assist you further. We’ve reached out to you directly to gather a few more details so we can investigate this properly.
Please get back to us at your convenience, we’d really appreciate the opportunity to review this and make things right for you.
Reply from Sim Local
Hello Mark,
We are so glad to hear that you were very satisfied with our quick and knowledgeable service! Thank you for sharing your positive experience with us.
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The guy who atendded me was Very Nice…
The guy who atendded me was Very Nice and help me install the chip
March 16, 2026
Reply from Sim Local
Hello,
We're happy to hear that the installation process was smooth, and the staff was helpful. We appreciate you taking the time to leave us this great feedback!
All good no problems
March 2, 2026
Reply from Sim Local
Hello Josh,
We're happy to hear that everything was satisfactory. Thank you for your positive feedback; we appreciate it greatly.
Sim Local was great
Sim Local was great, everything worked perfectly. When I needed help, the WhatsApp chatbot was helpful and then the customer service as well. I have already recommended it to my friends. I bought 20 GB for one month for €35. I stayed for two weeks and used the internet a lot, and it was more than enough.
March 5, 2026
Reply from Sim Local
Hello Platincode,
We're happy to hear that everything worked perfectly for you. It's great to know our support channels were helpful and that you found the data package sufficient for your trip. Thank you for recommending us!
Reply from Sim Local
Hello Markus
Thank you so much for your kind words!
We’re delighted to hear you had a great experience with our service. Hope to assist you again soon!
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Was very easy process
Was very easy process, had service once in the country and even service out on a boat, will definitely use this sim when travelling again
March 2, 2026
Reply from Sim Local
Hello Tania,
We're happy the process was easy for you and that you had service even on a boat. We appreciate your intention to use our SIM when traveling again. Thanks for the positive feedback.
Reply from Sim Local
Hello Claudine
Thank you for your kind words!
We’re glad we could assist you quickly—don’t hesitate to reach out anytime!
Amazing customer agent at the Heathrow…
The customer agent at the Heathrow airport arrivals on 19/03 was really amazing, good customer service, very helpful. I think is name is sharif.
March 19, 2026
Reply from Sim Local
Hello customer,
We're happy to hear that the assistance provided was helpful and that the customer service was amazing. We appreciate you taking the time to share your experience.
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