Great quality & unique styles. I am very happy with my purchase at Simple Moderne. I get many compliments and questions while wearing my new pieces. Next to this, their customer service is except... See more
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Edited review** after leaving this feedback Simple Moderne immediately contacted me. A free Return label was provided & a refund made in a very quick time frame. Awful dress Very cheap and flims... See more
Beautiful, stylish clothing. I found the quality to be of a high standard, fabrics are strong and fall nicely. Items arrived within expected time frame also 👍 Only reason 4 stars instead of 5 is t... See more
The delivery of the order was delayed by several months beyond the promised timeframe. No one responded to messages or emails, even though this had been promised. As a result, it was unclear whether t... See more
Company replied
Company details
Written by the company
Simple Moderne is a Netherlands based clothing brand offering a fusion of Goth and Punk styles for casual wear. Established in 2016, Simple Moderne is setting the style in alternative fashion, bringing it down to daily, comfortable yet trendy wear. We partner with international clothing and accessory designers to compile our unique collections. We handpick every single item to make sure that it matches our concept and our defined quality standards. Our business model and growing online presence allows us to offer Express shipping to all countries in the EU & the United Kingdom.
Contact info
1825KK, Alkmaar, Netherlands
- +31641140431
- info@simplemoderne.com
- simplemoderne.com
3.5
Average
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unique and fashionable clothes
Unique and fashionable clothes! Love my purchases and great customer care. Thank you!
June 16, 2020
Unprompted review
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I love your products but find that…
I love your products but find that often the sizes are too small and that I cannot order what I normally would wear a UK size 14.
I would be able to buy a LOT more products if this size were available.
June 6, 2020
Unprompted review
Delighted with my purchases
Delighted with my purchases, tracking information a bit patchy.
June 6, 2020
Unprompted review
Good quality clothes
Good quality clothes, great fit size, and came earlier then expected.
June 6, 2020
Unprompted review
I just love these clothes!
June 3, 2020
Unprompted review
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Jumpsuit and dress are great
Jumpsuit and dress are great. Fit lovely Arrived within the expected timescale
May 31, 2020
Unprompted review
I am so pleased with how quickly…
I am so pleased with how quickly customer service contacted me regarding an out of stock item and quickly delivered my order. I’m a new customer and a big fan. I love my purchase!
May 28, 2020
Unprompted review
Love love love my items
Love love love my items. Will be shopping with them again.
May 27, 2020
Unprompted review
Reply from Simple Moderne
Thank you so much for your feedback!
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Beautiful clothes!
Beautiful clothes!
I am so pleased with their quality and fit. I ordered based on my typical US size and everything fit well. :)
May 21, 2020
Unprompted review
Reply from Simple Moderne
Dear Elizabeth,
Thank you for your lovely feedback.
We are happy to hear that your purchased items fitted you well :)
We hope to see you as a returning customer!
Best wishes from Simple Moderne Team
I am disappointed with the quality and…
I was disappointed with my order as, because of the coronavirus , it took almost 2 months to arrive and then was not a good fit. I am however very happy with SimpleModerne’s assistance in accepting my return. I was surprised to note that I will be returning to the Netherlands and not China from whence they came . Now that I am aware of the sizing I will try again with another garment I admire.
May 21, 2020
Unprompted review
Reply from Simple Moderne
Dear Trudy,
We are sorry to hear that the quality of the item you have purchased did not meet your expectations.
You have bought one of our most popular pullover and most of our team members own it as well. Hence, we would love to know more about the quality issues for this particular item.
We also offer 14 day FREE RETURN service for our Australian customers.
We would be happy to hear more ans see how we can assist you via : info@simplemoderne.com
Best regards,
Simple Moderne Team
Love
Love, love, love every piece I have ever purchased from you! The most recent bag and belt are unbeatable. They are both so fun to wear and I get a thousand compliments!!! Thank you so much!!!
May 20, 2020
Unprompted review
Reply from Simple Moderne
Dear DeAnn,
Thank you so much for your lovely feedback :)
Greetings from Simple Moderne Team
Loved my top
Loved my top, good quality and great service, will be ordering more!!
May 20, 2020
Unprompted review
Reply from Simple Moderne
Dear Elizabeth,
We are very happy to hear that you liked your new top!
We will be happy to see you as a returning customer 💚💚💚💚💚
Best regards
Simple Moderne Team
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Too long time before received my…
Too long time before received my purchase
May 19, 2020
Unprompted review
Reply from Simple Moderne
Dear Ellen,
Thank you for your feedback.
Your lovely coat was traveling indeed long due to COVID-19 situation, but it has still reached you safely and we hope that despite the long wait you will enjoy this item!
We are now implementing EXPRESS delivery option for all Nordic countries via DHL & TNT so the orders can reach our customers between 7-14 days.
Please always feel free to consult with us if you will require any assistance.
Best regards,
Simple Moderne Team
T-shirt and shorts
I bought a T-shirt and a pair of shorts and both of them were great!!! Highly corresponding to pictures and in size. I will buy for sure again.
May 16, 2020
Unprompted review
Reply from Simple Moderne
Grazie mille per il tuo bellissimo feedback!
No sight of order and no answer from customer service
Update: apparently being passive agressive was the only way of getting a reaction. But my review will stay the same. Transparency is clearly missing and no, I did not get an answer to my question on where you ship the item from.
It has been two month since I made an order and no sight of the parcel. The tracking has been the same status since March 22nd. The company will not answer my question on where they are sending from, only standard answers, not taking responsibility of anything. This kind of behaviour is unacceptable and now I have asked for a refund, but with this kind of business management, I have a hard time believing they will give me one
May 14, 2020
Unprompted review
Reply from Simple Moderne
Dear Kristine,
We see that although with a huge delay has eventually arrived.
Have you received the earrings in good order?
We hope you will enjoy them regardless the long wait.
Best regards,
Simple Moderne Team
Fabulous quality
Fabulous quality and fit, great communication , will most definately order more
May 9, 2020
Unprompted review
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Great shop, original and well cut !
Great shop. Clothes are original and well cut. Customer service answers my questions. By cons, I think it's related to containment but it takes a little time to receive my articles but not a real problem, I will order from them again!
May 8, 2020
Unprompted review
I had some problems with My purchase…
I had some problems with My purchase but Simple Moderne was very helpful. The product itself is also absolutely perfect so I am happy.
May 3, 2020
Unprompted review
Reply from Simple Moderne
Dear Krisiina,
Thank you so much for your feedback.
We are happy o hear that your order has reached you safely!
We hope you will enjoy wearing your new punky item!
Kind regards,
Simple Moderne Team
Amazing desings and prices for…
Amazing desings and prices for everybody. Quality and good service. But sometimes... only are available the smaller sizes.. 😏
Anyway... I love Simple Moderne 💕
April 30, 2020
Unprompted review
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