Simrad Yachting Reviews 

348
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I am posting this publicly because private communication has led nowhere. My GO9 failed after just one year. Now my HALO 3 Plus radar a premium system in the $10,000 range has stopped working a... See more

Rated 1 out of 5 stars

The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared... See more

Rated 2 out of 5 stars

Replaced Older Garmin with Simrad GO7... Unit works but not as user friendly as Garmin. Also No Tech support phone number... Necessary Operator Manual is on-line only...no paper copy. Who carri... See more

Company replied

Rated 4 out of 5 stars

Purchasing through the website is easy and very effective. Simrad should get 5 stars for that. Unfortunately tech support is hard to reach, and although they are very kind and serious, don’t expect a... See more

Company details

  1. Boat Accessories Store
  2. also in
  3. Car Accessories Store

Information provided by various external sources

Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else. In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market. Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.


Contact info

2.0

Poor

TrustScore 2 out of 5

348 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(348)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

On time

On time, reasonably priced

February 1, 2022
Simrad Yachting logo

Reply from Simrad Yachting

Perfect! Thanks for the positive review, George. We appreciate you!

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Rated 5 out of 5 stars

The cover for my Cruise 7 fits…

The cover for my Cruise 7 fits perfectly. It was shipped immediatley and the price was very fair.

January 27, 2022
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Reply from Simrad Yachting

Thanks for the positive review, Ken! We appreciate you!

Rated 3 out of 5 stars

Not Fair

I was sent the wrong transducer due to an error on the web page and had to pay the shipping to return it.

January 22, 2022
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Reply from Simrad Yachting

We're sorry to hear that there was an error. We do appreciate you taking the time to let us know so that we can investigate to see why this happened. Thank you.

Rated 4 out of 5 stars

Delivered on time

Delivered on time
Well packed - everything included
Specifications were accurate - it fit perfectly in the designated space on my boat
Simple to install
My application is a dedicated chart plotter so I did not install the transducer
Gave it 4-stars because I have not water tested it yet
So far, so good

January 12, 2022
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Reply from Simrad Yachting

Thanks! We're very pleased to hear that you had a positive experience. Thanks for doing business with us. We appreciate you.

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Rated 5 out of 5 stars

Price is competitive and the product…

Price is competitive and the product shipped fast. the product shipped was correct as well.

January 11, 2022
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Reply from Simrad Yachting

Perfect! Thanks for the positive review, Rory. We appreciate you!

Rated 5 out of 5 stars

Great

Great , easy to use

January 6, 2022
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Reply from Simrad Yachting

Perfect! Thanks for doing business with us, D. We appreciate you.

Rated 5 out of 5 stars

Easy ordering online and received my…

Easy ordering online and received my products quickly and correctly. Only problem was they shipped my order twice so I am communicating with them to send the second order back.

January 5, 2022
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Reply from Simrad Yachting

Thanks for the positive review. Also, thanks for your honesty and working with us to return the duplicate item. We truly appreciate you.

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Rated 5 out of 5 stars

It's a cable..

It's a cable... but shipping was very fast

December 2, 2021
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Reply from Simrad Yachting

Thanks for the positive review, Paul! We appreciate you.

Rated 5 out of 5 stars

Service and support

Mistake continuous thanks for the specific problem I had relating to the auto pilot. Tech Support was efficient accurate and very easy to understand. Kudos to them.

November 29, 2021
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Reply from Simrad Yachting

Thanks for the compliment, Joel. We're so happy to hear that our tech support team did a great job with helping. Thanks again!

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Rated 4 out of 5 stars

Easy ordering & navigating the website

Easy ordering & navigating the website. Delivery time way too long, which is the carriers problem. Hopefully better options as to carriers in the future.

November 23, 2021
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Reply from Simrad Yachting

Thanks for the positive review and for your suggestion, Michael. We appreciate you! Sorry the shipping was slow.

Rated 5 out of 5 stars

It is my first time to deal with simrad…

It is my first time to deal with simrad website and I am very happy with that. The process of payment and purchase was very smooth with an excellent security system. I would like to point out that the third party must be specified in dealing with the site. In order for the email sent by these sites to be trusted or dealt with, these forms occurred to me in a previous request, later i will send the information about the pruduct in review after using ..
Thank you and best time

November 16, 2021
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Reply from Simrad Yachting

Thanks, Hussine! We hope you enjoy your Simrad equipment. If you have any questions at all, please don't hesitate to give us call.

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Rated 5 out of 5 stars

The part I ordered arrived exactly when…

The part I ordered arrived exactly when I was told it would arrive and it was the correct item, professionally packed for shipping. That's all I ever ask of an on-line retailer: the right item safely shipped on time and with no hidden surprises.

November 11, 2021
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Reply from Simrad Yachting

Thanks, Bruce! We're glad to hear that your item arrive safely. Thanks for doing business with us.

Rated 2 out of 5 stars

I needed a "driver plug" for a simrad…

I needed a "driver plug" for a simrad autopilot that I purchased New in a factory box from a dealer on the simrad site and had a cord on it but no connector. The wire tips were soldered and I could tell that this unit had never been installed. So I searched for a connector everywhere and no connector was available. A connector was not even listed on the simrad site. I had to order a "driver cable" for $43+. Now I will have to splice the cables. Damn poor engineering and planning on simrad's end.

November 7, 2021
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Reply from Simrad Yachting

We're sorry to hear that, Guy. Thanks for bringing this to our attention. We will send your comment to our product development to see why this is.

Rated 5 out of 5 stars

Rebate issue fixed by Missy

I tried multiple times to get the rebate for my Simrad Cruise 7. I even talked to a woman who took my information!!and still you owe me $75!! I’m very disappointed.
Address is 48 Pasadena
Williamsville, ny
14221
Update!!!! Within 15 minutes of my post on trust pilot Missy from simrad emailed me and told me she will fix the rebate problem. And SHE DID!!! I’m going to have to wait up to 10 weeks for the rebate which is fine but she got me approved! So kudos to simrad and still shame on the company that runs the rebate program for simrad.

October 29, 2021
Simrad Yachting logo

Reply from Simrad Yachting

**Edit: Thanks for the compliment, Eric! I'm glad I could help.

We're so sorry to hear that, Eric. We're sending you an email to help get your rebate to you.

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