I am posting this publicly because private communication has led nowhere. My GO9 failed after just one year. Now my HALO 3 Plus radar a premium system in the $10,000 range has stopped working a... See more
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See what reviewers are saying
The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared... See more
Replaced Older Garmin with Simrad GO7... Unit works but not as user friendly as Garmin. Also No Tech support phone number... Necessary Operator Manual is on-line only...no paper copy. Who carri... See more
Company replied
Purchasing through the website is easy and very effective. Simrad should get 5 stars for that. Unfortunately tech support is hard to reach, and although they are very kind and serious, don’t expect a... See more
Company details
Information provided by various external sources
Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else. In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market. Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.
Contact info
United States
- simrad-yachting.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The cover for my Cruise 7 fits…
The cover for my Cruise 7 fits perfectly. It was shipped immediatley and the price was very fair.

Reply from Simrad Yachting
Not Fair
I was sent the wrong transducer due to an error on the web page and had to pay the shipping to return it.

Reply from Simrad Yachting
Intuitive and easy to use checkout
Intuitive and easy to use checkout. Hard to find parts, and delivery was fast.

Reply from Simrad Yachting
Delivered on time
Delivered on time
Well packed - everything included
Specifications were accurate - it fit perfectly in the designated space on my boat
Simple to install
My application is a dedicated chart plotter so I did not install the transducer
Gave it 4-stars because I have not water tested it yet
So far, so good

Reply from Simrad Yachting
Price is competitive and the product…
Price is competitive and the product shipped fast. the product shipped was correct as well.

Reply from Simrad Yachting
Easy ordering online and received my…
Easy ordering online and received my products quickly and correctly. Only problem was they shipped my order twice so I am communicating with them to send the second order back.

Reply from Simrad Yachting

Reply from Simrad Yachting
Service and support
Mistake continuous thanks for the specific problem I had relating to the auto pilot. Tech Support was efficient accurate and very easy to understand. Kudos to them.

Reply from Simrad Yachting
Easy ordering & navigating the website
Easy ordering & navigating the website. Delivery time way too long, which is the carriers problem. Hopefully better options as to carriers in the future.

Reply from Simrad Yachting
Helpful and timely on replacement unit
Helpful and timely on replacement unit. Thanks

Reply from Simrad Yachting
It is my first time to deal with simrad…
It is my first time to deal with simrad website and I am very happy with that. The process of payment and purchase was very smooth with an excellent security system. I would like to point out that the third party must be specified in dealing with the site. In order for the email sent by these sites to be trusted or dealt with, these forms occurred to me in a previous request, later i will send the information about the pruduct in review after using ..
Thank you and best time

Reply from Simrad Yachting

Reply from Simrad Yachting
The part I ordered arrived exactly when…
The part I ordered arrived exactly when I was told it would arrive and it was the correct item, professionally packed for shipping. That's all I ever ask of an on-line retailer: the right item safely shipped on time and with no hidden surprises.

Reply from Simrad Yachting
I needed a "driver plug" for a simrad…
I needed a "driver plug" for a simrad autopilot that I purchased New in a factory box from a dealer on the simrad site and had a cord on it but no connector. The wire tips were soldered and I could tell that this unit had never been installed. So I searched for a connector everywhere and no connector was available. A connector was not even listed on the simrad site. I had to order a "driver cable" for $43+. Now I will have to splice the cables. Damn poor engineering and planning on simrad's end.

Reply from Simrad Yachting
Rebate issue fixed by Missy
I tried multiple times to get the rebate for my Simrad Cruise 7. I even talked to a woman who took my information!!and still you owe me $75!! I’m very disappointed.
Address is 48 Pasadena
Williamsville, ny
14221
Update!!!! Within 15 minutes of my post on trust pilot Missy from simrad emailed me and told me she will fix the rebate problem. And SHE DID!!! I’m going to have to wait up to 10 weeks for the rebate which is fine but she got me approved! So kudos to simrad and still shame on the company that runs the rebate program for simrad.

Reply from Simrad Yachting
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