Sisustajankoti.fi Reviews 97

I ordered a bed from sisustajakoti.fi, which prides to be Finnish. My follow code did not work, the bed just appeared, fortunately I was home to receive it. I said this to the deliverer who did not seemed surprised that I didn’t receive information. The package is labeled Vida XL, which is a different company. Hopefully the bed assembles, but I will never order again from neither one Vida XL or sisustajakoti. Just doesn’t seem trustworthy, sustainable or anywhere near fair.

unfortunately a failure!!! Absolutely nothing to do with the photo!! I don't even give a half star rating

I order a product and unfortunately didn’t read the reviews of the company beforehand. Very difficult to get in touch with the customer service. Impossible. The statement of “48 hours” for the reply is a complete lie.
I tried to contact them two times through the form on the website and two times via email. No response. Still waiting

Edit: They replied only when I posted my review here.

Absolutely horrible quality of furniture, we bought 4 beds for our summer cottage and it was the worst beds i ever saw. First of all - after opening the package we saw dirty parts, they seem to collect dust for ages before been sent to us, but it was not all - instructions do not match to details, broken pieces and scratches on most of parts, holes in wrong places, in some places where holes would have to be they were just missing. To be honest i started to think to send it straight to fire, that would be the best use for this bed. Picture which was made for this teak bed was just generated as from what we got there is not way to make such picture. The other bed had broken part already in package and scratches on other parts. After contacting shop support and request to exchange it they had suggested us 20Eu as compensation. Beds are far away and i have no possibility to return them or it is gonna take more than 21 day, so i basically just lost money. Never buy from this company, total money waste, I could not expect it from Finnish company, what a shame.