I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
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Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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1 good, 1 bad, left stranded
I book two 1-way rides for a concert. The ride to the concert was great, showed up on time, got us there quick and comfortable.
The return ride cancelled on me 5 minutes after they were supposed to pick me up. I have book the ride at least a week ahead of time.
Great service
Great service. Always friendly drivers. Very nice and clean vans. Always on time.
All went well!
Stress free business travel…
I’ve used the car service multiple times during my business travels in Germany and the interactions have been satisfactory, the service is easy to book, easy to adjust times/locations when needed, the service has been prompt, vehicles have been nice or at the least adequate, and price reasonable (compared to uber and taxi). I highly recommend when you need reliability and stress free business travel. Drivers are prompt, courteous and responsible. Vehicles are what you would expect from a good car service.
"Best taxi experience I've had
"Best taxi experience I've had. My driver was thoughtful, considerate, and attentive, he could tell I'd had a long flight and made the whole ride so easy. The vehicle itself was beautiful, spotlessly clean and wonderfully quiet. Highly recommend."
Driver was on time and extremely…
Driver was on time and extremely helpful with the luggage!
I booked the ride three days in advance…
I booked the ride three days in advance for 5:15 AM, and the driver arrived five minutes early. From start to finish, the experience was excellent and definitely a few levels above a typical Uber ride.
The vehicle was comfortable, and complimentary refreshments were a nice touch. The driver was friendly, professional, and very helpful throughout the journey.
Overall, it was a great experience, and I would definitely book again. Highly recommended!
Great experience all the way
Great experience all the way. Professional, courteous, helpful, safe drivers who were punctual and went above and beyond to find me both at the airport and seaport. Perfectly clean vehicles. I will definitely use Sixt from now on out.
Excellent Airport Transfer Service
Excellent experience from landing to drop-off. I was welcomed with clear instructions, met at the agreed meeting point without any hassle, and enjoyed a pleasant chat during the journey. The drive was safe, smooth, and professional throughout. I would definitely recommend this driver and would be happy to use the service again.
Horrible experience at London Heathrow.
Horrible experience at London Heathrow.
Booked a meet and greet with a SixT ride after our flight into London from Amsterdam.
The driver was not at the arrivals gate waiting for us as planned, and I had to insist that he come and meet us in the terminal.
After bringing us to the car (a BMW 5 series) he promptly refused to take us, claiming that the boot had no space for luggage. We had 2 large suitcase a baby stroller that can fit into the overhead compartment of an aircraft cabin and a carry on. he then said that he would be "violating UK laws" . The driver flat out refused to consider putting the stroller in the front passenger seat. SixT then sent an email and lied saying that we were no shows and refused our refund.
A friendly driver
A friendly driver, everything has been great. Thank you for the wonderful service
The airport transfer service is…
The airport transfer service is excellent. The driver is punctual and the notification is as said 30 mins before the pickup time. We left a bag in the car and the driver is willing to bring it back. Thank you so much! I would recommend Sixt ride.
James was great
James was great. He not only delivered me safely round-trip, but he gave me suggestions on places to eat in Belfast, and he offered to take some pictures of me when he picked me up. Very friendly and reliable.
Stress Free Service
We used the Sixt service for pick up at the Milan airport and again for pick up at Milan train station to Milan airport. Both times the drivers were early. They communicated via WhatsApp. The cars were airconditioned, clean, very well maintained. Both were fantastic drivers making my daughter and I feel very safe in a country we hadn't been in. If you want top notch service, book car service with Sixt!
Everything was so smooth and we really…
Everything was so smooth and we really enjoyed using Sixt Ride
Bad app, bug when driver cancel
I called taxi dispatch and they say driver canceled the rides, but on the app, however, it never tells me there won’t be a driver to pick me up. I wasted half an hour waiting for nothing. And finally, without boarding at all, app shows that I am on the car and heading to destination. I may even get charged for a ride who knows
The driver was punctual and attentive
The driver was punctual and attentive, the vehicle was spotless, and the driving was impeccable. My clients were delighted with the professional service.
Deceptive business practices and unfriendly service
They advertise a Mercedes everywhere and tell you that you'll get a more luxurious ride by booking with them a 'business' class ride. However, then they will send you instead a Tesla Model Y, which you could have gotten for one quarter of the price by just booking via Uber.
They advertise a luxury vehicle but instead you'll be sent the cheapest Tesla on the market, and when you cancel before the driver even arrives after seeing they assigned a Tesla and ask for a refund, they refuse.

Reply from SIXT ride
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