Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip... See more
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Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 600 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
Replied to 83% of negative reviews
Typically replies within 1 week
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Good service
Good service, car arrived early, the vehicle was clean and the driver good. Expensive for a short journey.
Our driver was so pleasant and helpful
Our driver was so pleasant and helpful. Great experience
Excellent Ride Service
Having happily rented cars from SIXT in the US, I was delighted that they offer a ride service. Our cruise concierge booked a ride for us to our hotel in Paris, and I used my app to book a ride to the airport. I was very happy with both.
My only suggestion is that they add an option for 2 passengers and 4 pieces of luggage. Our airport driver was surprised that we were only 2 as we had to book 6 passengers and 4 pieces of luggage. The cruise line probably booked the 3 passengers, 2 pieces of luggage and we just fit. We didn’t want to take a chance on our airport ride.
Both drivers were professional, courteous and helpful. I highly recommend this service.
Exceptional service
Exceptional service, very reliable, friendly, great car, overall a tremendously positive experience! Thank you very much Zoran!
Perfect experience
Perfect experience! Driver was at the gate waiting for us even though we arrived early. Brand new clean luxury limousine. Subtle safe driving. Water provided out of glass bottles. SIXT ride is my new go to service!
I started using SIXT Ride with my AMEX…
I started using SIXT Ride with my AMEX Platinum card and love the service.
With the app I know exactly when the driver arrives. Friendly, good drivers and clean cars. Pickup with a sign waiting at the Terminal. Perfect after a long flight.
Excellent experience
I booked an airport transport to Munich airport for a private holiday. It was an excellent experience - transport arrived ahead of time, the car was spacious and clean, the driver was very friendly. And the costs were lower than a normal taxi. Will use them definitely next time again.
Unprofessional drive
Unprofessional drivers
Very disappointing , dangerous driving
This is my second time same issue
Not recommended at all .

Reply from SIXT ride
Worst service ever
Worst service ever! This is the worst time experience ever we had of travelling in many years. SIXT Ride has been ordered from Booking.com to drive us to our hotel in Munich centrum. We arrived at the airport of Munich at 10PM, we were a family of 2 adults and 2 kids (7 and 3 years old). We met the driver but seems very dissapointed when he saw my 2 kids. He told me this is Germany! Why didnt he get any information about my 2 kids. He told me that he doesnt have the carsits for mye kids. He called to his boss/company to tell them the problem. I told them this is not my problem, when i ordered flight and hotel in Munich, the information was on that 2 adults and 2 kids! I spoke to the company that they would not help. I have to rebook a new car! And the time was 10PM! Should we wait a new car in 1-2 hours?? But the only problem was they didnt have 2 carsits!! Why not let somebody to bring the carsits to the airport or loan from somebody? They just rejected and the customer service was so rude and unhelpful! Suddenly the driver just vanished without saying anything! I will remember this company! Trust me!

Reply from SIXT ride
Excellent reliable service
I have used Sixt ride for years in several countries and they are always excellent. My experience in Spain did not disappoint. Excellent professional driver, vehicle and dependable on time service.
Very satisfied with the service
Very satisfied with the service. On the way to the Airport the car was super, on the way back…. I would have appreciated a more sophisticated car (leather seats etc…). So was not as pleasant as the other one. Considering the costs…
Sixt Ride always delivers outstanding…
Sixt Ride always delivers outstanding service and care. From the beginning to the end of the journey, you are treated like a VIP. What I appreciate most is that I never have to worry about being met with rudeness — they are always respectful, professional, and incredibly knowledgeable. They really understand how to read their clients and adjust their approach so you feel comfortable and well taken care of. That level of attention and service is rare, and it’s why I would highly recommend Sixt Ride.
Thoroughly enjoyed my ride
Okay, so it was my first time in Germany, I land at Frankfurt airport. And Yunus Cetinkaya is my driver. The drive to where I was going was quite long but it was such an enjoyable ride. I was accommodated, I felt safe and again, for my first time there - it really set me up for a good time. Thanks so much SIXT ride, and a special thanks to Yunus!
Great experience and great service
Great experience and great service! Nothing to complain about. Always on time and great communication.
SIXT Ride was a first class experience…
SIXT Ride was a first class experience from Rome Airport (FCO) to out family’s downtown residence for the week. The driver was kind and personable and the Mercedes black car was exceptional.
Transfers to hotel - airport
I had the experience of booking the rides in Portugal and in Spain, for transfers from airport to hotel and vice-versa. I had excellent experiences on all the four rides I have booked. The drivers always provided an exceptional service. The driver that took me to the airport in Portugal took my luged up to the check in! This guy was outstanding!!!
Timely pick-up
Timely pick-up, great car, friendly driver and a smooth ride to the airport.
Tracking of the car in the app is a really great feature.
Best driver ever
I travel frequently for work and have used a variety of car services in a variety of countries, and this is hands down the best experience I've had. Our driver was very sweet and went above and beyond the call of duty to make sure we had a great experience, even when some of our plans went haywire. I can't say enough good things about Tendai!
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