Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city ce... See more
I booked an airport transport to Munich airport for a private holiday. It was an excellent experience - transport arrived ahead of time, the car was spacious and clean, the driver was very friendly. A... See more
Company details
- Limousine Service
- Airport Shuttle Service
- Minibus Taxi Service
- Taxi Service
- Transportation Escort Service
- Transportation Service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
4.4
Excellent
145 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Used twice - very satisfied both times
Used twice - very satisfied both times. The airport transfer in Palermo / Italy to the apartment and back went smoothly. The driver picked us up in the airport lobby and drove us safely to the city center in a clean Mercedes E-Class. Water was provided for passengers in the car.
December 8, 2025
Unprompted review
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I’ve used this service more than 10…
I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s even a small bottle of water provided. The app works perfectly as well. The prices are higher than Uber&co, but the quality has always matched.
December 9, 2025
Unprompted review
Always on time to a mostly fair price
Always on time for a mostly fair price. I would recommend it
November 22, 2025
Unprompted review
Extraordinary service
Extraordinary service, used in Germany, Greece, Morocco and Egypt until now. Very good cards and drivers.
November 1, 2025
Unprompted review
SIXT ride - perfect service
easy booking - good prices (when rebate included) - friendly and safe drivers - relaxing atmospere in the car (clean, comfortable)
November 25, 2025
Unprompted review
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Despite booking and payment
Despite booking and payment, the driver wasn't at the meeting point. Cartrawler / Sixt Ride doesn't check arrival times, despite the flight number. Now they've even informed me that I've canceled the paid order, even though that wasn't the case. The money was simply retained. I'll never use this service again!
May 10, 2025
Unprompted review
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