skinChemists Reviews 148

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers had a great experience with this company. Customers consistently praise the products, noting their effectiveness in improving skin appearance and texture, with many experiencing positive results like moisturized and firmer skin. The quality of the items is frequently highlighted, with people appreciating the luxurious feel and pleasant scents. Reviewers also commend the fast and efficient delivery service, often mentioning that products arrive quickly and are well-packaged. However, some customers experienced issues with orders not being shipped, emails going unanswered, and products causing allergic reactions or not meeting quality standards. There were also concerns about the value for money and occasional problems with delivery times, despite paying for expedited shipping.

What people talk about most

Product

Consumers find product to be positive, with many praising their effectiveness in moisturizing and improving... See more

Quality

Users describe positive interactions with product quality, with many reporting that products absorb easily,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Price

Reviewers mention ambiguous feedback about price, with some expressing dissatisfaction over unexpected... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product was delivered very quickly, in a day or so. I have used it now for less than s week and ot seems to be good one. Absorbs easily to my skin and no allergic reaction. I am happy so far

Rated 4 out of 5 stars

Skin Chemists products have been my favourites for many years. Do you want to look younger with brighter, more supple skin? Buy their products and you won't regret it.

Rated 4 out of 5 stars

The eye serum is nice. It looks like a clear gel, but becomes more watery when put on the skin. It’s ok, but I haven’t noticed a change in my fine lines yet, though it’s early days.

Rated 4 out of 5 stars

I love the skin research range. I use the serum and it’s very good and helps my dry aging skin. I always buy at a discounted price but the products I have tried have been good so far.

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Discover SkinChemists luxury skincare recommended for those looking for anything between gentle exfoliation or combatting fine lines & tough wrinkles. Home of the Youth Series, Wrinkle Killer, Bee Venom, Rose Quartz ranges.


Contact info

4.0

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Just received an empty bottle

Just received an empty bottle! There was supposed to 30ml of product in there but nothing is coming out.
I've contacted their helpdesk and waiting to see if they refund me or send me a new product, but the first experience I've had with them, AWFUL! DISAPPOINTING
Feels like a SCAM company

November 16, 2022
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Reply from skinChemists

Apologies for the inconvenience, all our stock is quality checked before being shipped from our warehouse, however we are unsure as to how this may have happened.

I can assure you that if you send an email to our support team at helpdesk@skinchemists.com, they will arrange for a replacement to be dispatched to you via Priority Delivery.

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Rated 5 out of 5 stars

Really good, non-greasy sun protection

As a 'redhead', my skin has always burnt at the least hint of sunshine, so I've always had to be ultra-careful in the sun. I'm really delighted with SkinChemists' Wrinkle Killer SPF 50 Sun Protection Face Cream. It's not greasy and while it takes a little while to work the thick cream into the skin, it's really well absorbed, leaves the face with a soft matt feel and appearance - no shine, and so perfect to go out 'nude' or to apply make-up. And it really does protect and moisturise the skin. Plus it appears to reduce my wrinkles.

July 9, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Great items

Great items and good prices.
Quick delivery. Lots of deals too

July 8, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Received my order very quickly

Received my order very quickly. I love the products and especially the special sales. Prices are so great I have to stop myself from over buying. I have had so much success with my skin using SkinChemist products.

July 6, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

I really liked this product

I really liked this product. This product is creamy and absorbs nicely. You can use this under makeup. With just a few uses I noticed that my lines aren’t so harsh. I will be buying again.

July 6, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

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Rated 5 out of 5 stars

skinChemists products are the bomb

skinChemists products are the bomb! I am in my late 60's, and have been a fan of your bee venom serum for face and eyes ever since I tried it. Instant glowing, lifting and firming!

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Wonder cream that absorbs into your…

Wonder cream that absorbs into your skin giving you a bright and radiant look with sun protection.

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Exceptional products and services

Exceptional products and services! I have Never encounter any issues and I am so pleased with the quality. Thank you for being here for us :)

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

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Rated 5 out of 5 stars

A great moisturiser with a proper SPF…

A great moisturiser with a proper SPF factor. I’d been struggling to find an anti-aging one with SPF until now. As I use retinols and acids, SPF is a must. I cannot recommend this enough. It will be a repeat purchase. Also it’s not gloopy. It sinks in easily and make-up glides over it.

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Another great product from a great…

Another great product from a great company. Products always arrive quickly and packaged beautifully wrapped in tissue paper. It's like receiving a birthday present rather than something you have ordered online.

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

I have been purchasing from Skin…

I have been purchasing from Skin Chemists for a few years now and their products are lovely. All good ingredients and effective for whatever your particular skin type or need. Always had great service too which is important. Can't rate them highly enough.

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Easy Peasy

Excellent easy to use website. Lots of detailed info on products. Well packaged and great tracking service.

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

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Rated 5 out of 5 stars

Exceptional skincare

I have tried multiple skincare products from skin chemist. From collagen to retinol , bee venom to snake venom! And from what I've experienced so far and the results I've seen....it's amazing! What ever your skin needs are , skin chemist has the perfect product to solve your issues...moisture , hydration , dull , saggy , ect , ect. I definitely recommend trying out the venom line , it tightens , lifts and smoothes out wrinkles. I love it!

July 5, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Amazing products fantastic service love…

Amazing products fantastic service love what these products have done for my skin. Ten out of ten

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

High quality

I bought few times from them and I've been a very happy costumer. Lovely package each time. The high quality of the formula of them products are amazing. Recommended them if you are looking for some high quality skin care products.

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Excellent service from SkinChemists…

I have used SkinChemists for a few years now and I am happy woth the service. You always get order confirmation, order updates and an expected day of delivery. Orders always arrive in perfect condition and nicely wrapped in tissue paper. All packaging is recyclable. I have ordered a variety of products and they are lovely quality and work well. I love that they are created with natural ingredients and cruelty free,

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

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Rated 5 out of 5 stars

Thank you!

I have been ordering from Skin Chemist for a few months now and they have not let me down as they are efficient from ordering the products to them being delivered. I have tried several products now and I am equally pleased with them. Lovely formulas to make my face feel young and fresh. Thank you Skin Chemist.

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

Have been using ph balancing Day…

Have been using ph balancing Day moisturiser - I think may be for my skin it balances dryness and oiliness quite well.

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Rated 5 out of 5 stars

SkinChemists my go to skin brand

Another great product from SkinChemists,I’ve had quite a few different products from this company, I’ve liked all of them. The moisturisers and serums feel great on the skin and certainly make my skin look glowing and healthier.
Deliveries are always quick, with the products wrapped really well

July 4, 2022
Unprompted review
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Reply from skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

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